OTRS 3.3.5

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spiderpig
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OTRS 3.3.5

Post by spiderpig »

Hi,

í'm setting up a new OTRS server 3.3.5, with Centos,mysql and apache with ldap auth.
i'm moving from OTRS 3.0 iis, mysql.

i imported the database after the installation and after that i cannot login, i also tried to modify the Config.pm to accept ldap auth without luck.

how would you reccomend doing this?

thanks
reneeb
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Re: OTRS 3.3.5

Post by reneeb »

Did you follow the upgrade process? https://github.com/OTRS/otrs/blob/rel-3_3/UPGRADING.md
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spiderpig
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Posts: 198
Joined: 15 Dec 2011, 02:26
Znuny Version: OTRS 5

Re: OTRS 3.3.5

Post by spiderpig »

Hi,

no i did not. :)

so i guess the best method to setup OTRS 3.0 on the new server and import the database and otrs files, and upgrade from there? 3.0 ->3.1->3.2-.3.3
reneeb
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Re: OTRS 3.3.5

Post by reneeb »

Yes
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spiderpig
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Posts: 198
Joined: 15 Dec 2011, 02:26
Znuny Version: OTRS 5

Re: OTRS 3.3.5

Post by spiderpig »

ok, hmm i cant find the 3.1 setup package for Centos :(
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Re: OTRS 3.3.5

Post by jojo »

"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
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Never change Defaults.pm! :: Blog
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spiderpig
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Posts: 198
Joined: 15 Dec 2011, 02:26
Znuny Version: OTRS 5

Re: OTRS 3.3.5

Post by spiderpig »

Thank you jojo.
OTRS 4.0 running on Centos 7
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