Hi,
I would request someone to help out here. We are using OTRS 3.2.10 with ITSM. The production server is working without any issues. I have to configure another OTRS server at another site. Then I have done below activities
1. Instilled OTRS 3.2.10 at another site (same version as production) - OS is SuSE Enterprise 11 SP1
2. Removed OTRS Database , created new bland OTRS database and imported the data from production server database
3. Configured Master -Master replication between both the database.
4. Synchronized both otrs folders with using rsync
I would like to know what will be the impact if I start OTRS on second server and what are the steps I have to take care. As i know OTRS scheduler will get the mails from mail host.
Many Thanks in Advance
Vamsi Challa
OTRS on Relication Server
Moderator: crythias
Re: OTRS on Relication Server
what do you want to achieve with this setup?
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com