OTRS on Relication Server

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vkchalla
Znuny newbie
Posts: 1
Joined: 06 May 2014, 18:01
Znuny Version: 3.2.10
Real Name: Vamsi Challa
Company: Computech

OTRS on Relication Server

Post by vkchalla »

Hi,

I would request someone to help out here. We are using OTRS 3.2.10 with ITSM. The production server is working without any issues. I have to configure another OTRS server at another site. Then I have done below activities
1. Instilled OTRS 3.2.10 at another site (same version as production) - OS is SuSE Enterprise 11 SP1
2. Removed OTRS Database , created new bland OTRS database and imported the data from production server database
3. Configured Master -Master replication between both the database.
4. Synchronized both otrs folders with using rsync

I would like to know what will be the impact if I start OTRS on second server and what are the steps I have to take care. As i know OTRS scheduler will get the mails from mail host.
Many Thanks in Advance
Vamsi Challa
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: OTRS on Relication Server

Post by jojo »

what do you want to achieve with this setup?
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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