Package Manager errors [SOLVED]

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SLESSARD
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Package Manager errors [SOLVED]

Post by SLESSARD »

I have installed a few packages via the admin panel and after a few tweaks I realized that my packages have errors
packmanager.jpg
Is this a simple error meaning that the original package was altered ?? (we made very minor changes to the code) or does it mean something else?? Everything seems to be working fine except Notification issue that I am describing in the following post

http://forums.otrs.org/viewtopic.php?f=61&t=9974
http://forums.otrs.org/viewtopic.php?f=53&t=9989

Any idea??
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Last edited by SLESSARD on 15 Jun 2011, 20:15, edited 1 time in total.
OTRS 4.0.11
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jojo
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Re: Package Manager errors

Post by jojo »

If you change coe from files belonging to a package you''ll get this error as you "destroyed" the package
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SLESSARD
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Joined: 12 Jan 2011, 22:35
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Re: Package Manager errors

Post by SLESSARD »

Ok so in this case it's a normal error as I did change code intentionally

If I reinstall packages it will overwrite my changes correct??
OTRS 4.0.11
Ubuntu 15.04
MySQL Database, PHP5, Apache (LAMP server bundle)
jojo
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Posts: 15020
Joined: 26 Jan 2007, 14:50
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Re: Package Manager errors

Post by jojo »

yes
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
yuri0001
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Re: Package Manager errors

Post by yuri0001 »

Hi!
After editing files - AgentTicketZoom.dtl and CustomerTicketZoom.dtl to change the display of some tickets attributes - i have a message - ITSMIncidentProblemManagement 3.0.3 - Package not correctly deployed! Please reinstall the package.
Does this mean that Ican not do it, or how to do it correctly to avoid errors.
Thanks!
Best regards Yuri Kolesnikov
OTRS 5.0.14, ITSM 5.0.14
SUSE 13.2, MariaDB 10.0.22(productive)
OTRS 5.0.14, ITSM 5.0.14(test)
yuri0001
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Re: Package Manager errors

Post by yuri0001 »

Best regards Yuri Kolesnikov
OTRS 5.0.14, ITSM 5.0.14
SUSE 13.2, MariaDB 10.0.22(productive)
OTRS 5.0.14, ITSM 5.0.14(test)
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