SOLVED: default agent page

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dartvader
Znuny newbie
Posts: 2
Joined: 14 Jul 2011, 11:56
Znuny Version: 3

SOLVED: default agent page

Post by dartvader »

Hi all
there's a way to change the default (after login) agent page from dashboard (Action=AgentDashboard) to queue view (Action=AgentTicketQueue)

Thanks
M
Last edited by dartvader on 18 Jul 2011, 09:24, edited 1 time in total.
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MichaelR
Znuny expert
Posts: 250
Joined: 12 Oct 2010, 01:35
Znuny Version: 3.0.9
Company: LRS Health

Re: default agent page

Post by MichaelR »

Performing a search in the otrs sysconfig revealed Ticket->Frontend::Agent
Searching in there revealed Frontend::CommonParam###Action

Changing that to: AgentTicketQueue

???
Profit!
OTRS: 3.0.9 & ITSM 3.0.4 - OS: Windows 7 - DB: MySQL - Heaps of random/useful hacks :)
[Major Code Changes]
ArticleFreeTime1-3
Ability to search ArticleFreeText
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dartvader
Znuny newbie
Posts: 2
Joined: 14 Jul 2011, 11:56
Znuny Version: 3

SOLVED: default agent page

Post by dartvader »

So easy....

thanks.
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