Hi,
I would like to have the time of last update of the ticket displayed on the dashboard.
I've found following link: http://opar.perl-services.de/bin/index. ... ByCustCont, which should presumably do exactly what I need.
However, as it comes as the Perl package (I guess?), and I'm not very experienced using Perl, could someone advice me on how to implement the module into OTRS installation?
Many thanks in advance
OTRS plugins installation
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Re: OTRS plugins installation
These addons/plugins are delivered as ".opm" files. Can be installed through Web GUI => Admin | package manager.
Details:
http://faq.otrs.org/otrs/public.pl?Acti ... ItemID=240
Details:
http://faq.otrs.org/otrs/public.pl?Acti ... ItemID=240
OTRS + ITSM + PostgreSQL @ Debian