change subject of email agent notification

[hero188]

Hi

I want to change subject of email agent notification from " [Ticket#2011092210000028] You have information about the ticket! (abc)" to "(abc) [Ticket#2011092210000028] "

Thanks.

I use OTRS 3.08 on windowns 2008 with MySQL

[oscar]

just go to admin page -> agent notification -> click Agent::newticket-> go to subject change it become " (abc) <OTRS_TICKET_TicketNumber> "

[hero188]

thanks very much.

[andy17d]

I would like to change the format of the subject of notification

from [Ticket#2011092210000028] You have information about the ticket! (abc)"

to "[2011092210000028] You have information about the ticket! (abc)"

ie I would like to remove the word "ticket" from the subject.

How this can be done?