Hello,
In my otrs.log I can see the following:
[Wed Oct 19 10:40:03 2011][Error][Kernel::System::MailAccount::IMAP::_Fetch][160] IMAP: Can't fetch email 1 from xxxxx.com. Email too big (16959 KB - max 16384 KB)!
This is fine, because I set the email max size to 16 MB.
But... email fetching appears every 2 minutes. So every 2 minutes, the email is trying to find its way to OTRS - and is logically refused.
How can I remove this mail to get rid of it for good? (and therefore not see this error message in otrs.log every 2 minutes anymore).
Regards,
HervE
[SOLVED] IMAP: Can't fetch email Email too big
Moderator: crythias
[SOLVED] IMAP: Can't fetch email Email too big
Last edited by HervE on 19 Oct 2011, 14:52, edited 1 time in total.
OTRS 3.3.8 - Windows 7 - IIS7 - SQL Server - Firefox 30
Re: IMAP: Can't fetch email Email too big
log in your mailbox and delete it...
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Re: IMAP: Can't fetch email Email too big
Good idea, thanks!
(Actually I only deleted the attachment.)
HervE
(Actually I only deleted the attachment.)
HervE
OTRS 3.3.8 - Windows 7 - IIS7 - SQL Server - Firefox 30