Can I do a bulk action to change ticketfreetext?

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dwg
Znuny newbie
Posts: 17
Joined: 08 Jun 2011, 07:08
Znuny Version: 3.08

Can I do a bulk action to change ticketfreetext?

Post by dwg »

I would like to be able to select multiple tickets, click Bulk and set a ticketfreetext field to a value but I don't see this as an option under Ticket Bulk Action.

Is there another way to do this? Perhaps through Generic Agent or by adding it to Frontend::Agent::Ticket::ViewBulk? This doesn't have to be easily done by agents, just by an administrator when necessary.

Thank you!
crythias
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Re: Can I do a bulk action to change ticketfreetext?

Post by crythias »

Generic Agent, set via ticket action.
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