Hi,
I'd appreciate anyone can suggest me how to add agent owner in Configuration Item (CI). Then later only this agent can manupulate it. Other agents don't allow to edit.
Thanks!
to add agent owner in CI
Moderator: crythias
Re: to add agent owner in CI
thats not possible. Youi can only set a group (via General Catalog) permission to this CI class
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com