Is it possible to have "dynamic" email for customer? i.e.to have different tickets associated with the same customer but with different email adresses. Or even is it possible to have a ticket associated to more than one customer email adress, so as to have both of them receive notifications?
I'm asking because in my scenario a "customer" may be asociated with more than one person....
about customer emails
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crythias
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Re: about customer emails
The customer can have the same customerID and different emails.
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gbecker
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Re: about customer emails
Thanks for the reply! that's exactly what I needed. Is there a way to show the customerid in the Customer information box, in the ticket view?