Hi,
Is there any way to remove the 'Close' from the navigation bar i ticketzoom page...i checked in html but i can't able to find the 'close' option.
Thanks.
menu removing
Moderator: crythias
-
- Znuny newbie
- Posts: 27
- Joined: 27 Jan 2012, 07:56
- Znuny Version: 3.0.9
- Real Name: Ann
- Company: SGSSoft
Re: menu removing
Hi,
Is there any way to remove the 'Close' from the navigation bar in ticketzoom page...i checked in html but i can't able to find the 'close' option.
Thanks.
Is there any way to remove the 'Close' from the navigation bar in ticketzoom page...i checked in html but i can't able to find the 'close' option.
Thanks.
-
- Znuny superhero
- Posts: 723
- Joined: 10 Oct 2007, 14:30
- Znuny Version: 3.0
- Location: Hamburg, Germany
Re: menu removing
Do not use the .dtl templates therefor!
Use your SysConfig and go to
Frontend::Agent::ModuleRegistration
and edit
Frontend::Module###AgentTicketClose
to your needs.
E.g. give it a group like admin or whatever you want, which a 'normal' agent does not have.
Use your SysConfig and go to
Frontend::Agent::ModuleRegistration
and edit
Frontend::Module###AgentTicketClose
to your needs.
E.g. give it a group like admin or whatever you want, which a 'normal' agent does not have.
openSuSE on ESX
IT-Helpdesk: OTRS 3.0
Customer Service: OTRS 3.0 (upgraded from 2.3)
Customer Service (subsidiary): OTRS 3.0
+additional test and development systems
IT-Helpdesk: OTRS 3.0
Customer Service: OTRS 3.0 (upgraded from 2.3)
Customer Service (subsidiary): OTRS 3.0
+additional test and development systems
-
- Znuny newbie
- Posts: 27
- Joined: 27 Jan 2012, 07:56
- Znuny Version: 3.0.9
- Real Name: Ann
- Company: SGSSoft
Re: menu removing
Thanks ferrosti........
its works.......

its works.......