Hi Everyone,
On a centos6 system that has been running smoothly with no change in cofiguration for months, I get the message below when I try to access OTRS (the main page, or even inidividual ticket notifications that I have on email).
Permission denied at /opt/otrs//Kernel/System/Log.pm line 226.
Any suggestions?
thanks
MS
Permission denied ....Log.pm line 22
Moderator: crythias
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ecollection
- Znuny newbie
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- Joined: 29 Mar 2012, 23:27
- Znuny Version: otrsv3
- Real Name: Mohamed Shams
Re: Permission denied ....Log.pm line 22
where are you logging to? Syslog or to a file?
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
-
ecollection
- Znuny newbie
- Posts: 2
- Joined: 29 Mar 2012, 23:27
- Znuny Version: otrsv3
- Real Name: Mohamed Shams
Re: Permission denied ....Log.pm line 22
Hi,
Logging to file.
By the way, the issue has since 'gone away'. I did exactly 2 things, and I don't know WHY this resolved the issue: I installed package updates, then restarted (the web interface became available then).
MS
Logging to file.
By the way, the issue has since 'gone away'. I did exactly 2 things, and I don't know WHY this resolved the issue: I installed package updates, then restarted (the web interface became available then).
MS