Permissions for Survey Module

Moderator: crythias

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CHFiredancer
Znuny newbie
Posts: 40
Joined: 04 Apr 2012, 16:10
Znuny Version: 3.1.1
Real Name: Daniel
Company: MediaFire
Location: Texas, USA

Permissions for Survey Module

Post by CHFiredancer »

How do I set permissions for the Survey Module so only mangers can view either the survey and/or the survey results?

I appreciate your help :)

Daniel Goebel
Director of Customer Support
MediaFire
Daniel Goebel

OTRS Newbie
OTRS Help Desk 3.1
Survey Mod
Mydnyte
Znuny newbie
Posts: 25
Joined: 23 Feb 2012, 01:03
Znuny Version: 3x1x1
Real Name: Jeremy

Re: Permissions for Survey Module

Post by Mydnyte »

If your managers belong to a specific group, you can do the following:

In SysConfig:

Survey -> Frontend::Agent::ModuleRegistration

Frontend::Module###AgentSurvey
Nav Bar ==>
Group: whatever your manager belongs to

This will remove the survey button from the nav bar on the agent interface for anybody without the group you specified.

There are several other options here relating to permissions that you can look at and customize as necessary.

Hope this helps.
OTRS 3.2.10 - FAQ - KUBUNTU 13.04 - MySQL 5.5 - Apache2.2
CHFiredancer
Znuny newbie
Posts: 40
Joined: 04 Apr 2012, 16:10
Znuny Version: 3.1.1
Real Name: Daniel
Company: MediaFire
Location: Texas, USA

Re: Permissions for Survey Module

Post by CHFiredancer »

Awesome! It worked, thank you!
Daniel Goebel

OTRS Newbie
OTRS Help Desk 3.1
Survey Mod
Ibsenvila
Znuny newbie
Posts: 1
Joined: 29 Aug 2012, 02:24
Znuny Version: 3.1.6
Real Name: Ibsen

Re: Permissions for Survey Module

Post by Ibsenvila »

Hello,

I know this is an old thread. But I'm trying to give permission to managers only, as described, and it's not working.

Do I have to restart services for this to work? Or am I missing something?

Thanks in advance,

Ibsen.
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