Hey everybody,
actually i am migrating an old otrs 2.4.2 system to the newest version 3.1.7.
In the old one we had on a new ticket the current date and time in the subject.
i took the entry for that option from the old otrs and added that values in the new otrs system, but there i just receive "Datum, Uhrzeit" instead of 05.07.2012, 18:27.
What can i do to get this working?
Regards
current date and time in phone ticket
Moderator: crythias
current date and time in phone ticket
OTRS 3.0 beta2 GNU/Linux MySQL 5.1.50
-
crythias
- Moderator
- Posts: 10170
- Joined: 04 May 2010, 18:38
- Znuny Version: 5.0.x
- Location: SouthWest Florida, USA
- Contact:
Re: current date and time in phone ticket
Why put this in the subject? It's already in the header...
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
-
reneeb
- Znuny guru
- Posts: 5018
- Joined: 13 Mar 2011, 09:54
- Znuny Version: 6.0.x
- Real Name: Renée Bäcker
- Company: Perl-Services.de
- Contact:
Re: current date and time in phone ticket
I assume that you'd changed the OTRS code. See you post in the german area: viewtopic.php?f=17&t=16177
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de