hi folks,
I wanna upgrade my version of OTRS from 2.4.12 to 2..4.13 because this version contains some bug fixes and enhancements.
Can someone tell me the steps regarding the migration process or give me a link for stepwise plan.
Currently I'm using OTRS 2.4.12 with Debian 10 and MySQL on DB.
Thanks,
Patch Upgrade from 2.4.12 to 2.4.13
Moderator: crythias
Patch Upgrade from 2.4.12 to 2.4.13
Last edited by adt on 06 Sep 2012, 12:33, edited 1 time in total.
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Re: Upgrade from 2.4.12 to 2.4.13
Read UPGRADING for that implementation. However, if you're going to upgrade anything, backup filesystem and database, test on a test bench and upgrade to 3.0.latest and then 3.1.latest
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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Re: Upgrade from 2.4.12 to 2.4.13
thanks,
can you redirect me to documentation for that please??
can you redirect me to documentation for that please??
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Re: Upgrade from 2.4.12 to 2.4.13
The documentation is in each release, in a file called "UPGRADING".
http://www.otrs.com/en/open-source/comm ... desk-3016/
http://www.otrs.com/en/open-source/comm ... -desk-319/
http://www.otrs.com/en/open-source/comm ... desk-3016/
http://www.otrs.com/en/open-source/comm ... -desk-319/
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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Re: Patch Upgrade from 2.4.12 to 2.4.13
Sounds good,
but FYI i want to perform it on 2.4.x versions(patch level).
Please guide me for patch level upgrade/migration from 2.4.12 to 2.4.13
but FYI i want to perform it on 2.4.x versions(patch level).
Please guide me for patch level upgrade/migration from 2.4.12 to 2.4.13
Re: Patch Upgrade from 2.4.12 to 2.4.13
The linked documentation should contain all of the information you need. If you require detailed step-by-step assistance to do this, then paid, professional support would be able to provide this for you.
Backend: OTRS 3.0.11 RedHat Enterprise Linux 6.2, Apache, MySQL with replication
Frontend: OTRS 3.0.11 RedHat Enterprise Linux 6.2 with SELinux, Apache SSL
Frontend: OTRS 3.0.11 RedHat Enterprise Linux 6.2 with SELinux, Apache SSL