Hi!
I am trying to get the webservice to work but i cannot find a clear explanation of how to configure and use this. I have tried google, the manuals and even searched the forum archives. Any bit of insight into this would be brilliant.
Problem: I need to create a ticket through SOAP/Webservice calls
Solution thus far: http://wiki.otterhub.org/index.php?titl ... HP_via_RPC
So i have created that PHP page and configured it with the username/password (That i set in Core::Soap) & location. I have set up a webservice in OTRS like this: http://i.imgur.com/krnxV.png
Question 1: What URL do i use to connect to this webservice? http://ip-address/otrs/rpc.pl ?
Question 2: Are there any other configurations that need to be set up?
Can someone quickly go through a step by step of setting up a new web service from scratch i.e. what needs to be configured for it to work.
SOAP/WebService configuration
Moderator: crythias
Re: SOAP/WebService configuration
read the developer manual
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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Re: SOAP/WebService configuration
Can you point to a specific chapter or section that deals with setting up and configuring the webservices? As i said, ive read the manuals but i cant find anything apart from a general overview, which isnt very helpful at all.
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Re: SOAP/WebService configuration
look for "Generic Interface"
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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