pre load attachmant

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jbmraja
Znuny newbie
Posts: 3
Joined: 05 Sep 2012, 10:23
Znuny Version: 2.4.8
Real Name: jebam jeya raja
Company: Mahindra satyam

pre load attachmant

Post by jbmraja »

Hi Team,

We are using OTRS Helpdesk 2.4.8.
I want to pre load an attachment in AgentTicketEmail.
An attachment should be added in all the email tickets.
It should be visible in the attachments section of the page.
Any idea with code snippet will be much appreciated.
crythias
Moderator
Posts: 10170
Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
Location: SouthWest Florida, USA
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Re: pre load attachmant

Post by crythias »

host it and include a link in your signature.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
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