Hi Everyone,
If the Receiving mail server is set to OOO. Then the ticket should not be created in OTRS. Is there any way to do this.
Thanks In Advance.
OOO
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Re: OOO
he wants to x-otrs-ignore subjects with out of office.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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Re: OOO
Sorryjojo wrote:Please ask your question in plain and understable english

If the Receiving Mail ID is set to Out Of Office, then the OTRS will create ticket even for that.
Now, how can I block the mails during Out Of Office?
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Re: OOO
Postmaster Filter (in Admin area)
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Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de