In the customer portal, the age of the ticket and of each article is shown. i would like it to display the creation time as well.
How can i achieve that?
thanks
[SOLVED]Display date/time of ticket in Customer Portal
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[SOLVED]Display date/time of ticket in Customer Portal
Last edited by girishmungra on 25 Apr 2013, 10:52, edited 1 time in total.
OTRS 3.1.7 on Linux RedHat with MySQL database connected to an Active Directory for Agents and Customers.
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Re: Display date/time of ticket in Customer Portal
Change to in Kernel/Output/HTML/CustomerTicketZoom.dtl
Code: Select all
<span class="Age" title="$TimeLong{"$QData{"Created"}"}">$Data{"Age"}</span>
Code: Select all
<span class="Age" title="$TimeLong{"$QData{"Created"}"}">$Data{"Age"} ($TimeLong{"$QData{"Created"}"})</span>
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Re: Display date/time of ticket in Customer Portal
Brilliant! thanks a lot
OTRS 3.1.7 on Linux RedHat with MySQL database connected to an Active Directory for Agents and Customers.