hello,
I would like your help,'ve searched here in the forum I search but was unsuccessful. I'll explain what I want to follow.
My company is connected to three different networks have a network installed OTRS 'A', would that even be used on the network OTRS 'B' and 'C', however they do not communicate with each other, I wonder if is possible that OTRS is installed on the network 'A' is used in other networks, if this is possible? I hope I have expressed myself well.
Thank you in advance
OTRS on different networks
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AdilsonTI
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OTRS on different networks
OTRS 3.3.9 on CentOS 6.5 with MySQL database.
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KlausNehrer
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AdilsonTI
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Re: OTRS on different networks
KlausNehrer wrote:No.
Thank you for help, but if I have a another network "D" able to authenticate the 3 networks, it would be possible the OTRS access and authenticate in the three networks mentioned above?
Thank you again.
OTRS 3.3.9 on CentOS 6.5 with MySQL database.
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KlausNehrer
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Re: OTRS on different networks
One OTRS User against three e. g. ADs? Yes. You need the ldap port to all Controller as allow.
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crythias
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Re: OTRS on different networks
AdilsonTI wrote:My company is connected to three different networks
AdilsonTI wrote:however they do not communicate with each other
AdilsonTI wrote: possible that OTRS is installed on the network 'A' is used in other networks?
KlausNehrer wrote:No.
put otrs there.AdilsonTI wrote: I have a another network "D" able to authenticate the 3 networks,
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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AdilsonTI
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Re: OTRS on different networks
KlausNehrer wrote:One OTRS User against three e. g. ADs? Yes. You need the ldap port to all Controller as allow.
Thank you again.
OTRS 3.3.9 on CentOS 6.5 with MySQL database.
"Faça uma pergunta melhor e terá uma resposta melhor!".
"Faça uma pergunta melhor e terá uma resposta melhor!".
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AdilsonTI
- Znuny newbie
- Posts: 47
- Joined: 06 Nov 2012, 14:50
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- Real Name: Adilson Moraes
- Company: Intelcav
Re: OTRS on different networks
crythias wrote:AdilsonTI wrote:My company is connected to three different networksAdilsonTI wrote:however they do not communicate with each otherAdilsonTI wrote: possible that OTRS is installed on the network 'A' is used in other networks?KlausNehrer wrote:No.put otrs there.AdilsonTI wrote: I have a another network "D" able to authenticate the 3 networks,
Thank you again.
OTRS 3.3.9 on CentOS 6.5 with MySQL database.
"Faça uma pergunta melhor e terá uma resposta melhor!".
"Faça uma pergunta melhor e terá uma resposta melhor!".