Dynamic Fields not displaying in Ticket Information

[billett05]

Hi,

I have created dynamic fields, one is a drop down and the other is a test box. I can get them to display as an option when updating a ticket, but they do not display in the Ticket Information box.

I have used the guide in the manual for setting them up in the Ticket::Frontend::AgentTicketZoom###DynamicField, but for some reason they do not display still.

Could someone please advise.

Regards

Chris

[yuri0001]

Hi!
The values of Dynamic fields that you configure for TicketZoom displayed there only if they had real value. If not - nor values, nor labels of fields not displayed