[SOLVED] Removing customer users synced from LDAP

[aph]

In which table are customer users synced from LDAP stored? I would like to delete test users that were synched from LDAP.

[jojo]

customers are not synced into OTRS tables. It is a life accessing of the LDAP

[aph]

While testing, at first I did not apply any group restrictions on customer users, i.e. theoretically anyone in LDAP can log into customer portal. I could then see a list of all LDAP users under 'Customers->Customer User Administration'. In the second phase, I applied a group restriction (i.e. only users from AD group XYZ can log in through customer portal), but still all LDAP users are visible in the list. If LDAP is being accessed live, shouldn't only users from the group XYZ visible? Or am I mixing up things here?

[jojo]

you only configured a limitation for log in, not for CustomerUser

[aph]

I see. I seem to have confused the 'customer_user' list from OTRS DB with the 'customer list' that appears under 'Customers->Customer User Administration'. So that means only the users in the restricted AD group will be able to log in through the customer portal, right?

[crythias]

Take a look at this ... maybe it might help, maybe not.

[aph]

Thanks! Makes the picture clear.