Hi
I have been asked by Customer services department to disable the Available Tickets view tab so that only ALL Tickets is available when viewing a queue. How can I achieve this please I cannot find how to do this by searching the forums, manual and Internet.
Many Thanks
Craig
Hide Available Tickets view
Moderator: crythias
-
- Znuny guru
- Posts: 5018
- Joined: 13 Mar 2011, 09:54
- Znuny Version: 6.0.x
- Real Name: Renée Bäcker
- Company: Perl-Services.de
- Contact:
Re: Hide Available Tickets view
Remove the unlocked Filter from the module: https://github.com/OTRS/otrs/blob/rel-3 ... ue.pm#L259
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de