Hi,
I have been lately trying to develop some procedures to interface to OTRS via SOAP and I took as a starting point all the documentation about Generic Interface in the Admin Manual and some precious examples in the forum.
Only today I noticed that in SysConfig the Framework module Core::SOAP is available to set some (i think) default credentials to access OTRS' APIs using SOAP protocol.
Core::SOAP is not mentioned in the manuals and I bumped into it by chance...
Is it something obsolete that has been overridden by the Network Transport settings allowed by the Generic Interface?
And by the way, in the manual I always see that when OTRS is used as a provider, user credentials to access the operations provided for example by the Ticket Connector are always specified inside the calling procedure... so what's the use of Core::SOAP settings in SysConfig?
Thank you,
Core::SOAP usage
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- Znuny wizard
- Posts: 392
- Joined: 30 Dec 2010, 14:35
- Znuny Version: 6.0.x and 5.0.x
- Real Name: Giulio Soleni
- Company: IKS srl
Core::SOAP usage
OTRS 6.0.x on CentOS 7.x with MariaDB 10.2.x database connected to an Active Directory for Agents and Customers.
ITSM and FAQ modules installed.
ITSM and FAQ modules installed.
Re: Core::SOAP usage
this is the old SOAP based API which exposes the Ticket Object directly... Don't use it
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
-
- Znuny wizard
- Posts: 392
- Joined: 30 Dec 2010, 14:35
- Znuny Version: 6.0.x and 5.0.x
- Real Name: Giulio Soleni
- Company: IKS srl
Re: Core::SOAP usage
Ok, jojo.
Thank you very much!
Thank you very much!
OTRS 6.0.x on CentOS 7.x with MariaDB 10.2.x database connected to an Active Directory for Agents and Customers.
ITSM and FAQ modules installed.
ITSM and FAQ modules installed.