When I click Fetch mail, it seems to work Ok, but if there is a message waiting in the Exchange Inbox then I get this error:
The email is delivered, though. If I manually enter this URL and remove the ChallengeToken=Lx... then it does not give any error and the email is delivered.File not found
Firefox can't find the file at http://helpdesk/otrs/index.pl?Action=Ad ... MthLnl8w9a;.
Check the file name for capitalization or other typing errors.
Check to see if the file was moved, renamed or deleted.
I also tried to send an email and I get a different error:
I have checked some things like otrs.CheckModules.pl and I have tried IMAP (without SSL), but neither works. I have used OTRS quite a lot over the years and have not had problems with email from Exchange before, can anyone help?Backend ERROR: OTRS-CGI-17 Perl: 5.10.1 OS: linux Time: Fri Mar 27 14:07:29 2015 Message: Impossible to send message to: user@my.domain . RemoteAddress: 1.1.1.1 RequestURI: /otrs/index.pl Traceback (1211): Module: Kernel::System::Ticket::Article::ArticleSend Line: 2560 Module: Kernel::Modules::AgentTicketCompose::Run Line: 786 Module: Kernel::System::Web::InterfaceAgent::Run Line: 987 Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler Line: 41 Module: (eval) (v1.99) Line: 204 Module: ModPerl::RegistryCooker::run (v1.99) Line: 204 Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 170 Module: ModPerl::Registry::handler (v1.99) Line: 31