Add SLA Resolution Time in a csv search

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UncleFlerius
Znuny newbie
Posts: 2
Joined: 09 May 2016, 17:51
Znuny Version: 3.2.4
Real Name: Mario

Add SLA Resolution Time in a csv search

Post by UncleFlerius »

Hi there,

I'm sorry if there is an other post with question.
I would add the data/time when the sla reach in the csv/xls search...
Do you know the name of the field to add in the Ticket::Frontend::AgentTicketSearch###SearchCSVData ?
I tried to "resolutiontime" and "escalationtime" but the first one doesn't print anythings and the second print a value not amenable.

Do you know a quick method to find the various name of the field that i can add?

Thanks a lot for reply.
Regards.
Mario.
UncleFlerius
Znuny newbie
Posts: 2
Joined: 09 May 2016, 17:51
Znuny Version: 3.2.4
Real Name: Mario

Re: Add SLA Resolution Time in a csv search

Post by UncleFlerius »

Any idea?

thanks.
Mario.
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