Hi,
we have just updated from 3.x to 5.x.
I turned off uninteresting stuff in dashboard and set all columns identically (ticket id, title, customer name, owner, age).
In nearly every dashboard module I have a different column width (e.g. new tickts, escalated tickets, pending reminder tickets). Same columns in the modules but different column behavior.
What's wrong? Any hint would be appreciated.
(for better unterstanding I attached a cut out of my dashboard. yellow part should be directly under each other in my opinion)
Best regards from Germany
Sascha
Dashboard column width
Moderator: crythias
-
subascha
- Znuny newbie
- Posts: 14
- Joined: 21 Apr 2015, 11:24
- Znuny Version: 6.4.5
- Real Name: Sascha Anders
Dashboard column width
You do not have the required permissions to view the files attached to this post.
-
reneeb
- Znuny guru
- Posts: 5018
- Joined: 13 Mar 2011, 09:54
- Znuny Version: 6.0.x
- Real Name: Renée Bäcker
- Company: Perl-Services.de
- Contact:
Re: Dashboard column width
This depends on the length of the contents... If the titles of the tickets in the dashboard widgets are very short, the column for the ticket number is large. The width is calculated dynamically.
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
-
subascha
- Znuny newbie
- Posts: 14
- Joined: 21 Apr 2015, 11:24
- Znuny Version: 6.4.5
- Real Name: Sascha Anders
Re: Dashboard column width
For my colleagues and me the agent dashboard view is disturbing. With this dynamic fields every new ticket in one of the lists changes the width. My eyes always scrawling for the title.
My only workaround so far is positioning the title at first.
My only workaround so far is positioning the title at first.