Hi all,
I try to send a notification to an additional recipient. I created a new notification and placed the dynamicField into to field additional recipient email address under Notification methods as followed:
additional recipient email address = <OTRS_TICKET_DynamicField_secondEmail>
But the variable is not substituted. Is there a way to get this solved?
Thanks for any hint.
Cheers,
Reto
Send a notification to a recipient stored in a dynamicField
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