Add another customer to ticket by primary customer

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maro584
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Joined: 04 Feb 2020, 17:36
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Real Name: Mark

Add another customer to ticket by primary customer

Post by maro584 »

Hello there,

After creation of ticket by lets say Customer1 is there any way to add a new customer like Customer2 by a Customer1?

Customer are authenticate via LDAP so the CustomerID by default is their email address.

Thanks for any answers.
root
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Re: Add another customer to ticket by primary customer

Post by root »

Hi,

It's one customer user and one customer per ticket.

- Roy
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wurzel
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Re: Add another customer to ticket by primary customer

Post by wurzel »

Hi,

there are commercial addons for having multiple contacts/customers on the ticket, but a customer(user) can not set a second customer(user)
But Roy is also right.

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maro584
Znuny newbie
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Joined: 04 Feb 2020, 17:36
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Real Name: Mark

Re: Add another customer to ticket by primary customer

Post by maro584 »

Thanks Guys for answers
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