Update OTRS 5.0.5 -> 5.0.41

Moderator: crythias

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mehdiabd
Znuny newbie
Posts: 24
Joined: 12 Jun 2020, 15:49
Znuny Version: 5.0.37
Real Name: Mehdi ABDENNADHER

Update OTRS 5.0.5 -> 5.0.41

Post by mehdiabd »

Good morning all,

I have a problem, I just upgraded OTRS from version 5.0.5 to version 5.0.41
I have the authentication page that appears and when entering my credentials, I have an 'internal server error' message.
On the log file below the errors:

[Thu Jun 18 12:20:12 2020] [error] Can't locate object method "new" via package "Kernel::Modules::AgentDashboard" at /opt/otrs//Kernel/System/Web/InterfaceAgent.pm line 1026.\n


Can you help me please?

thank you in advance for your return

Mehdi
zzz
Znuny superhero
Posts: 914
Joined: 15 Dec 2016, 15:13
Znuny Version: All
Real Name: Emin
Company: Efflux GmbH
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Re: Update OTRS 5.0.5 -> 5.0.41

Post by zzz »

Hello Mehdi,

That can't be the only message you see in your logs; there must be more.

— Emin
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