Hi,
I try to install ITSM 2.0.3 (fresh Ubuntu 10 server).
When try to install "ITSMChange", i received error:
Can't locate object method "EventHandlerInit" via package "Kernel::System::ITSMChange::ITSMCondition" at /usr/share/otrs//Kernel/System/ITSMChange/ITSMCondition.pm line 112.
I found that there are problem with EventHandlerInit export from Kernel/System/Eventhandler.pm
As a workaround, I can replace at line 112 "EventHandlerInit" to "Kernel::System::Eventhandler::EventHandlerInit", but there are many modules on ITSMChange with similar problem.
Maybe some changes within Kernel/System/Eventhandler.pm could generaly resolved problem, but my knowledge of Perl is not enough to do it.
Could anyone help?
ITSM 2.0.3 installation
Moderator: crythias
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Re: ITSM 2.0.3 installation
Same issue over here on Debian squeeze
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Re: ITSM 2.0.3 installation
Have a look here:
http://bugs.otrs.org/show_bug.cgi?id=5564
and add a comment here.
Worked for me up until now.
http://bugs.otrs.org/show_bug.cgi?id=5564
and add a comment here.
Worked for me up until now.
Produktiv: OTRS 5.0.9 , (ITSM 5.0.10) unter Ubuntu 14.04, mysql 5.5
Test: OTRS 5.0.8 , (ITSM 5.0.8), KIX unter Ubuntu 14.04, mysql 5.5
Test: OTRS 5.0.8 , (ITSM 5.0.8), KIX unter Ubuntu 14.04, mysql 5.5
Re: ITSM 2.0.3 installation
Running: bin/otrs.RebuildConfig.pl solve problem, but apache (or whole server) restart is required after installation (dont care for first error after installation).
Probably caching of perl modules by apache is source of problem.
Probably caching of perl modules by apache is source of problem.