Package Manager-Unable to get additional packages

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chetannagaonkar
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Package Manager-Unable to get additional packages

Post by chetannagaonkar »

Hello,

I have specified the path as "http://ftp.otrs.org/pub/otrs/packages/otrs.xml" by creating additional entry in Package::RepositoryRoot. I have also updated the path in Package::RepositoryList of Framework -> Core::Package. However, when I go to PackageManager, I don't get the additional packages like TimeAccounting and others to download and install. Am I mising something here?

I am trying this on OTRS 3.02 and Windows 7/MySQL.

Best Regards
Chetan
Best Regards
Chetan
OTRS 3.06
ITSM 3.1
MySQL
Windows 7 Ultimate
crythias
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Re: Package Manager-Unable to get additional packages

Post by crythias »

They aren't available (yet) for 3.0.x. Also, you may want to take a look at upgrading to the latest version for bug fixes.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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chetannagaonkar
Znuny advanced
Posts: 149
Joined: 25 Oct 2010, 10:02
Znuny Version: 3.2
Location: Bangalore, India

Re: Package Manager-Unable to get additional packages

Post by chetannagaonkar »

Thanks, Crythias. When I check it in the ftp directory, I see a good bunch of packages. Does OTRS Package Manager check the packages compatibility before listing them as installable?

Wish you a very Happy New Year !

Best Regards
Chetan
Best Regards
Chetan
OTRS 3.06
ITSM 3.1
MySQL
Windows 7 Ultimate
cbravo
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Re: Package Manager-Unable to get additional packages

Post by cbravo »

yup. it checks your current otrs version against the packages available in the server.
OTRS: 3.08
OS: Ubuntu
Apache2/MySQL 5
chetannagaonkar
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Re: Package Manager-Unable to get additional packages

Post by chetannagaonkar »

That's really good to know that it checks the current version. Thanks, cbravo.

Chetan
Best Regards
Chetan
OTRS 3.06
ITSM 3.1
MySQL
Windows 7 Ultimate
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