It is possible to set a fixed value for customer id when a new customer register with the form ( customer.pl ?)
i have only one company (id = 1337 for example ) and i want that each new customer have the same id and is able to see the others customers' tickets.
If you're sure about that, you can use an input type=hidden in the dtl.
if customer.pl is on the public Internet, this is probably not a good idea (I don't necessarily want people looking at my tickets), and if customer.pl is internal, perhaps you might look at how and why you need people to self-register.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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