Hi all!
We have set up a OTRS 3.0.6 installation witch works fine exept from one thing.
We are sending auto replys when a new ticket is created but when looking in the mailserver log files, the "from=" address is set to "from=<>" witch makes o lot of receiving mail servers to reject the message due to failed SPN. ( 550 #5.1.0 Rejected by bounce verification. (in reply to RCPT TO command))
Sending "normal" replies works just fine.
Can i set this "from" address anywhere or can i alter som file to allways set the "from=<>" value to a static address?
regards
/Max
Sender addres of Auto Response emails
Moderator: crythias
Re: Sender addres of Auto Response emails
ye in Core::Sendmail (Envelope From) in Sysconfig
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com