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Zusammengeführtes Ticket im geschlossenen Zustand soll offen sein.

Last post by reneeb « 15 Oct 2021, 12:32
Replies: 2
by cbg » 11 Oct 2021, 12:23

2 Replies

1125 Views

Last post by reneeb
15 Oct 2021, 12:32
AgentTicketPhone: Nächster Status des Tickets - Standardwert

Last post by patrickgrebe « 14 Oct 2021, 10:37
Replies: 3
by patrickgrebe » 13 Oct 2021, 13:06

3 Replies

1140 Views

Last post by patrickgrebe
14 Oct 2021, 10:37
Ticket ohne externe Benachrichtigung

Last post by Rikimaru « 13 Oct 2021, 14:18
Replies: 1
by Kaufmann » 21 Sep 2021, 08:34

1 Replies

1007 Views

Last post by Rikimaru
13 Oct 2021, 14:18
Dynamisches Feld für Response Template

Last post by Rikimaru « 12 Oct 2021, 09:22

by Rikimaru » 12 Oct 2021, 09:22

0 Replies

3343 Views

Last post by Rikimaru
12 Oct 2021, 09:22
OTRS - Signaturen ( Reply | Forward )

Last post by Rikimaru « 11 Oct 2021, 12:47
Replies: 2
by Rikimaru » 03 Jul 2021, 21:17

2 Replies

1289 Views

Last post by Rikimaru
11 Oct 2021, 12:47
OTRS v6: Prozessticket: Ersteller (Agent) ist automatisch Kunde (Kundennummer)

Last post by root « 08 Oct 2021, 08:38
Replies: 2
by gruwe1 » 07 Oct 2021, 15:01

2 Replies

1084 Views

Last post by root
08 Oct 2021, 08:38
Widget aktualisier zeit anpassen

Last post by root « 07 Oct 2021, 21:48
Replies: 7
by iSteffen95 » 20 Sep 2021, 14:28

7 Replies

2263 Views

Last post by root
07 Oct 2021, 21:48
Berechtigung Prozess Auswahl im Agenten Interface

Last post by gruwe1 « 07 Oct 2021, 14:26
Replies: 3
by gruwe1 » 07 Oct 2021, 10:38

3 Replies

1354 Views

Last post by gruwe1
07 Oct 2021, 14:26
ITSM Change Condition --> Format für Zeit-Wert

Last post by heeg2au « 01 Oct 2021, 12:11
Replies: 6
by heeg2au » 19 May 2015, 14:26

6 Replies

4578 Views

Last post by heeg2au
01 Oct 2021, 12:11
Recht für Eingehende Anrufe

Last post by wurzel « 29 Sep 2021, 15:01
Replies: 1
by HorstiBros » 29 Sep 2021, 14:28

1 Replies

941 Views

Last post by wurzel
29 Sep 2021, 15:01
Schöne URLs für Znuny/OTRS

Last post by wurzel « 27 Sep 2021, 20:05
Replies: 8
by menglisch » 03 Sep 2021, 15:28

8 Replies

2328 Views

Last post by wurzel
27 Sep 2021, 20:05
Mailversand scheitert

Last post by root « 27 Sep 2021, 14:07
Replies: 1
by GustavG » 27 Sep 2021, 13:24

1 Replies

803 Views

Last post by root
27 Sep 2021, 14:07
Nachricht Telefon bzw. E-Mail Ticket

Last post by schulmann « 25 Sep 2021, 09:06
Replies: 1
by Kaufmann » 22 Sep 2021, 15:45

1 Replies

1016 Views

Last post by schulmann
25 Sep 2021, 09:06
SystemMonitoring: Statusänderung bei Service/Software statt Host

Last post by OiledAmoeba « 22 Sep 2021, 17:06
Replies: 2
by OiledAmoeba » 21 Sep 2021, 21:34

2 Replies

1123 Views

Last post by OiledAmoeba
22 Sep 2021, 17:06
Migration von OTRS 7

Last post by root « 22 Sep 2021, 15:58
Replies: 3
by 7qubit » 22 Sep 2021, 15:00

3 Replies

955 Views

Last post by root
22 Sep 2021, 15:58
Falsche Zeitstempel bei "Antworten" / "Allen Antworten"

Last post by mdoubleu « 22 Sep 2021, 14:54
Replies: 2
by mdoubleu » 20 Sep 2021, 16:26

2 Replies

1046 Views

Last post by mdoubleu
22 Sep 2021, 14:54
Table 'otrs.permission_groups' doesn't exist, SQL: 'INSERT INTO permission_groups (name, comments, valid_id, create_time

Last post by root « 22 Sep 2021, 11:20
Replies: 3
by scout71 » 22 Sep 2021, 10:33

3 Replies

885 Views

Last post by root
22 Sep 2021, 11:20
"Upgrade" und Migration auf mysql 8 Znuny 6.0 / 6.1

Last post by greinick « 21 Sep 2021, 19:00
Replies: 4
by greinick » 21 Sep 2021, 09:25

4 Replies

1810 Views

Last post by greinick
21 Sep 2021, 19:00
Link in der Menüleiste

Last post by iSteffen95 « 20 Sep 2021, 13:38
Replies: 2
by iSteffen95 » 20 Sep 2021, 09:39

2 Replies

899 Views

Last post by iSteffen95
20 Sep 2021, 13:38
Tickets laden in der falschen Queue

Last post by root « 14 Sep 2021, 11:41
Replies: 1
by theotters » 14 Sep 2021, 10:48

1 Replies

813 Views

Last post by root
14 Sep 2021, 11:41
Wie viele Tickets hat aktuell jeder Agent (Statistik)

Last post by iSteffen95 « 14 Sep 2021, 08:07
Replies: 4
by iSteffen95 » 13 Sep 2021, 22:50

4 Replies

1573 Views

Last post by iSteffen95
14 Sep 2021, 08:07
Config Item im TicketZoom einblenden

Last post by LarsDA « 13 Sep 2021, 09:56
Replies: 2
by LarsDA » 08 Sep 2021, 16:59

2 Replies

1351 Views

Last post by LarsDA
13 Sep 2021, 09:56
Weitleitungen ans Ticket-System

Last post by ath « 10 Sep 2021, 15:53
Replies: 6
by Mangar » 08 Sep 2021, 17:24

6 Replies

1776 Views

Last post by ath
10 Sep 2021, 15:53
System-Adressen werden bei AgentTicketZoom nicht zuverlässig erkannt

Last post by ath « 10 Sep 2021, 15:52
Replies: 9
by ath » 04 Sep 2021, 09:01

9 Replies

2213 Views

Last post by ath
10 Sep 2021, 15:52
falsches Datum bei angelegten Tickets

Last post by root « 09 Sep 2021, 12:28
Replies: 1
by GustavG » 09 Sep 2021, 11:52

1 Replies

793 Views

Last post by root
09 Sep 2021, 12:28
Use of uninitialized value in concatenation (.) or string

Last post by root « 06 Sep 2021, 10:46
Replies: 2
by hildeb » 06 Sep 2021, 09:48

2 Replies

977 Views

Last post by root
06 Sep 2021, 10:46
Kann repository nicht hinzufügen

Last post by root « 03 Sep 2021, 14:20
Replies: 5
by gdecke » 02 Sep 2021, 12:46

5 Replies

1316 Views

Last post by root
03 Sep 2021, 14:20
Prozessmanagment, Hilfe dazu

Last post by root « 03 Sep 2021, 13:28
Replies: 2
by gdecke » 03 Sep 2021, 11:05

2 Replies

972 Views

Last post by root
03 Sep 2021, 13:28
AutoIncrement mit eigener Start-Ticket ID

Last post by menglisch « 03 Sep 2021, 12:50
Replies: 1
by menglisch » 02 Sep 2021, 15:53

1 Replies

772 Views

Last post by menglisch
03 Sep 2021, 12:50
bash_comletion nicht verfügbar

Last post by gdecke « 02 Sep 2021, 15:49
Replies: 4
by gdecke » 02 Sep 2021, 12:33

4 Replies

1078 Views

Last post by gdecke
02 Sep 2021, 15:49
Kunden aus Datenbank und Kundenbenutzer per LDAP

Last post by menglisch « 02 Sep 2021, 11:04
Replies: 2
by menglisch » 01 Sep 2021, 16:00

2 Replies

1158 Views

Last post by menglisch
02 Sep 2021, 11:04
Znuny LTS Ubuntu 20 LTS und Mysql 5.7

Last post by root « 01 Sep 2021, 16:47
Replies: 2
by kinshasa » 04 Aug 2021, 13:34

2 Replies

1118 Views

Last post by root
01 Sep 2021, 16:47
OTRS Daemon funktioniert teilweise

Last post by theotters « 25 Aug 2021, 15:52
Replies: 7
by theotters » 05 Aug 2021, 16:32

7 Replies

1901 Views

Last post by theotters
25 Aug 2021, 15:52
Add-on Password Policy funktioniert nicht

Last post by root « 24 Aug 2021, 15:31
Replies: 6
by Charburner » 06 Aug 2021, 17:04

6 Replies

1519 Views

Last post by root
24 Aug 2021, 15:31
Keine Tickets und Zugriff auf den Admin Bereich mehr

Last post by root « 22 Aug 2021, 11:33
Replies: 6
by MikeDecher » 21 Aug 2021, 11:14

6 Replies

1706 Views

Last post by root
22 Aug 2021, 11:33
Installation von ITSM 6.0.30 schlägt fehl

Last post by root « 20 Aug 2021, 13:08
Replies: 3
by mhlue » 19 Aug 2021, 16:12

3 Replies

1018 Views

Last post by root
20 Aug 2021, 13:08
Betreffzeile für ankommende Tickets änderen

Last post by hkais « 20 Aug 2021, 08:13
Replies: 1
by RainerRutka » 16 Feb 2021, 17:18

1 Replies

2808 Views

Last post by hkais
20 Aug 2021, 08:13
Migrationsproblem

Last post by zzz « 17 Aug 2021, 11:48
Replies: 3
by janc » 17 Aug 2021, 11:00

3 Replies

1169 Views

Last post by zzz
17 Aug 2021, 11:48
Imap Protokoll Meldung

Last post by kinshasa « 13 Aug 2021, 11:52
Replies: 2
by kinshasa » 05 Aug 2021, 15:58

2 Replies

1100 Views

Last post by kinshasa
13 Aug 2021, 11:52
Error: Timeout of 600 seconds reached, killing child process!

Last post by root « 11 Aug 2021, 22:52
Replies: 3
by mjankp » 02 Aug 2021, 13:22

3 Replies

2060 Views

Last post by root
11 Aug 2021, 22:52
Abgeschnittenes Feld Prozessinformationen

Last post by Jensemann14 « 11 Aug 2021, 12:47
Replies: 8
by marco1211 » 10 Jun 2020, 12:26

8 Replies

3513 Views

Last post by Jensemann14
11 Aug 2021, 12:47
Anzeigefehler? Betreff sei leer, obwohl dieser mehr als nur die Ticket Hook enthält

Last post by Octane « 10 Aug 2021, 13:49
Replies: 2
by Markus2020 » 27 Aug 2020, 08:48

2 Replies

2386 Views

Last post by Octane
10 Aug 2021, 13:49
Frage zu Erstelldatum <-> Maildatum

Last post by wurzel « 10 Aug 2021, 09:23
Replies: 3
by Octane » 09 Aug 2021, 14:43

3 Replies

1028 Views

Last post by wurzel
10 Aug 2021, 09:23
nicht versendete Mails später senden

Last post by Octane « 09 Aug 2021, 13:54
Replies: 11
by Octane » 26 Jul 2021, 16:20

11 Replies

2812 Views

Last post by Octane
09 Aug 2021, 13:54
OTRS-server mit PRTG überwachen

Last post by root « 07 Aug 2021, 14:11
Replies: 4
by mkunz » 04 Aug 2021, 13:27

4 Replies

1637 Views

Last post by root
07 Aug 2021, 14:11
[SOLVED]OTRS 5, Bei Abwesenheit eines Agent das Ticket automatisch an einen anderen Agent übergeben

Last post by ibgb « 27 Jul 2021, 08:10
Replies: 4
by ibgb » 17 Jun 2021, 16:07

4 Replies

2239 Views

Last post by ibgb
27 Jul 2021, 08:10
Erledigt: Kein Texteingabe im Ticket mehr möglich

Last post by zzz « 26 Jul 2021, 18:12
Replies: 9
by martinjangowski » 23 Jul 2021, 16:04

9 Replies

1986 Views

Last post by zzz
26 Jul 2021, 18:12
Pending Time auf Dynamisches Feld setzen

Last post by root « 23 Jul 2021, 16:41
Replies: 5
by Jessi » 23 Jul 2021, 09:45

5 Replies

1364 Views

Last post by root
23 Jul 2021, 16:41
E-Mails werden beim antworten nicht signiert

Last post by Pascal10x « 19 Jul 2021, 12:16
Replies: 2
by Pascal10x » 19 Jul 2021, 11:05

2 Replies

983 Views

Last post by Pascal10x
19 Jul 2021, 12:16
Bilder beim Einfügen eines FAQ-Eintrags in ein Ticket

Last post by joergflorian « 19 Jul 2021, 08:17
Replies: 5
by joergflorian » 08 Jul 2021, 09:31

5 Replies

1657 Views

Last post by joergflorian
19 Jul 2021, 08:17

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