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Queue-Auswahl bei AgentTicketPhone/AgentTicketEmail

Last post by schulmann « 11 Nov 2021, 19:06
Replies: 4
by schulmann » 10 Nov 2021, 21:37

4 Replies

2995 Views

Last post by schulmann
11 Nov 2021, 19:06
[GELÖST] Update von Znuny 6.1.1 auf 6.2.1 (Woher die Pakete nehmen)

Last post by OTRSsuperNOOB « 10 Nov 2021, 12:15
Replies: 4
by OTRSsuperNOOB » 09 Nov 2021, 10:57

4 Replies

1664 Views

Last post by OTRSsuperNOOB
10 Nov 2021, 12:15
Keien Online-Verzeichnis Abruf möglich

Last post by root « 09 Nov 2021, 17:24
Replies: 1
by iSteffen95 » 09 Nov 2021, 17:10

1 Replies

1131 Views

Last post by root
09 Nov 2021, 17:24
Ticket Besitzer Formular anpassen

Last post by iSteffen95 « 09 Nov 2021, 00:29
Replies: 2
by iSteffen95 » 08 Nov 2021, 09:48

2 Replies

1348 Views

Last post by iSteffen95
09 Nov 2021, 00:29
Missing value for Sun! Sat!

Last post by root « 03 Nov 2021, 23:06
Replies: 1
by Jessi » 03 Nov 2021, 10:04

1 Replies

1323 Views

Last post by root
03 Nov 2021, 23:06
"Lokale" Links können nicht geöffnet werden

Last post by root « 03 Nov 2021, 18:59
Replies: 1
by Markus2020 » 03 Nov 2021, 10:06

1 Replies

1021 Views

Last post by root
03 Nov 2021, 18:59
OTRS Rolle Berechtigung kann mit AD nicht zugeordnet werden

Last post by root « 29 Oct 2021, 10:58
Replies: 4
by Markus2020 » 29 Oct 2021, 10:07

4 Replies

2015 Views

Last post by root
29 Oct 2021, 10:58
[Gelöst] Paketverwaltung: Certificate verify failed

Last post by joergflorian « 28 Oct 2021, 15:24
Replies: 2
by joergflorian » 28 Oct 2021, 08:29

2 Replies

1417 Views

Last post by joergflorian
28 Oct 2021, 15:24
Agent Benachrichtigung bei neuem Ticket

Last post by jan85 « 27 Oct 2021, 08:26
Replies: 4
by jan85 » 26 Oct 2021, 13:48

4 Replies

1728 Views

Last post by jan85
27 Oct 2021, 08:26
Kein Zugriff auf Tickets oder Queues mehr

Last post by root « 25 Oct 2021, 18:50
Replies: 1
by greinick » 25 Oct 2021, 16:04

1 Replies

1125 Views

Last post by root
25 Oct 2021, 18:50
Mails werden nicht verschickt - "ErrorMessage: Can't send message"

Last post by root « 22 Oct 2021, 11:29
Replies: 1
by GustavG » 21 Oct 2021, 07:43

1 Replies

1250 Views

Last post by root
22 Oct 2021, 11:29
Installation Znuny 6.0.37 unter Plesk (CentOS7)

Last post by hktechnik « 20 Oct 2021, 19:26
Replies: 2
by hktechnik » 15 Oct 2021, 16:42

2 Replies

1880 Views

Last post by hktechnik
20 Oct 2021, 19:26
"Deinstallation" OTRS/Znuny

Last post by GustavG « 20 Oct 2021, 12:16
Replies: 2
by GustavG » 20 Oct 2021, 11:06

2 Replies

1345 Views

Last post by GustavG
20 Oct 2021, 12:16
"Leere" Kundeninformationen

Last post by jan85 « 20 Oct 2021, 07:44
Replies: 2
by jan85 » 19 Oct 2021, 15:37

2 Replies

1384 Views

Last post by jan85
20 Oct 2021, 07:44
Master/Slave: Ändern zum Masterticket

Last post by PSeelhorst « 19 Oct 2021, 11:00
Replies: 4
by PSeelhorst » 15 Oct 2021, 08:41

4 Replies

1799 Views

Last post by PSeelhorst
19 Oct 2021, 11:00
Zusammengeführtes Ticket im geschlossenen Zustand soll offen sein.

Last post by reneeb « 15 Oct 2021, 12:32
Replies: 2
by cbg » 11 Oct 2021, 12:23

2 Replies

1527 Views

Last post by reneeb
15 Oct 2021, 12:32
AgentTicketPhone: Nächster Status des Tickets - Standardwert

Last post by patrickgrebe « 14 Oct 2021, 10:37
Replies: 3
by patrickgrebe » 13 Oct 2021, 13:06

3 Replies

1555 Views

Last post by patrickgrebe
14 Oct 2021, 10:37
Ticket ohne externe Benachrichtigung

Last post by Rikimaru « 13 Oct 2021, 14:18
Replies: 1
by Kaufmann » 21 Sep 2021, 08:34

1 Replies

1314 Views

Last post by Rikimaru
13 Oct 2021, 14:18
Dynamisches Feld für Response Template

Last post by Rikimaru « 12 Oct 2021, 09:22

by Rikimaru » 12 Oct 2021, 09:22

0 Replies

3811 Views

Last post by Rikimaru
12 Oct 2021, 09:22
OTRS - Signaturen ( Reply | Forward )

Last post by Rikimaru « 11 Oct 2021, 12:47
Replies: 2
by Rikimaru » 03 Jul 2021, 21:17

2 Replies

1748 Views

Last post by Rikimaru
11 Oct 2021, 12:47
OTRS v6: Prozessticket: Ersteller (Agent) ist automatisch Kunde (Kundennummer)

Last post by root « 08 Oct 2021, 08:38
Replies: 2
by gruwe1 » 07 Oct 2021, 15:01

2 Replies

1441 Views

Last post by root
08 Oct 2021, 08:38
Widget aktualisier zeit anpassen

Last post by root « 07 Oct 2021, 21:48
Replies: 7
by iSteffen95 » 20 Sep 2021, 14:28

7 Replies

3080 Views

Last post by root
07 Oct 2021, 21:48
Berechtigung Prozess Auswahl im Agenten Interface

Last post by gruwe1 « 07 Oct 2021, 14:26
Replies: 3
by gruwe1 » 07 Oct 2021, 10:38

3 Replies

1788 Views

Last post by gruwe1
07 Oct 2021, 14:26
ITSM Change Condition --> Format für Zeit-Wert

Last post by heeg2au « 01 Oct 2021, 12:11
Replies: 6
by heeg2au » 19 May 2015, 14:26

6 Replies

5395 Views

Last post by heeg2au
01 Oct 2021, 12:11
Recht für Eingehende Anrufe

Last post by wurzel « 29 Sep 2021, 15:01
Replies: 1
by HorstiBros » 29 Sep 2021, 14:28

1 Replies

1205 Views

Last post by wurzel
29 Sep 2021, 15:01
Schöne URLs für Znuny/OTRS

Last post by wurzel « 27 Sep 2021, 20:05
Replies: 8
by menglisch » 03 Sep 2021, 15:28

8 Replies

3249 Views

Last post by wurzel
27 Sep 2021, 20:05
Mailversand scheitert

Last post by root « 27 Sep 2021, 14:07
Replies: 1
by GustavG » 27 Sep 2021, 13:24

1 Replies

1070 Views

Last post by root
27 Sep 2021, 14:07
Nachricht Telefon bzw. E-Mail Ticket

Last post by schulmann « 25 Sep 2021, 09:06
Replies: 1
by Kaufmann » 22 Sep 2021, 15:45

1 Replies

1447 Views

Last post by schulmann
25 Sep 2021, 09:06
SystemMonitoring: Statusänderung bei Service/Software statt Host

Last post by OiledAmoeba « 22 Sep 2021, 17:06
Replies: 2
by OiledAmoeba » 21 Sep 2021, 21:34

2 Replies

1548 Views

Last post by OiledAmoeba
22 Sep 2021, 17:06
Migration von OTRS 7

Last post by root « 22 Sep 2021, 15:58
Replies: 3
by 7qubit » 22 Sep 2021, 15:00

3 Replies

1376 Views

Last post by root
22 Sep 2021, 15:58
Falsche Zeitstempel bei "Antworten" / "Allen Antworten"

Last post by mdoubleu « 22 Sep 2021, 14:54
Replies: 2
by mdoubleu » 20 Sep 2021, 16:26

2 Replies

1375 Views

Last post by mdoubleu
22 Sep 2021, 14:54
Table 'otrs.permission_groups' doesn't exist, SQL: 'INSERT INTO permission_groups (name, comments, valid_id, create_time

Last post by root « 22 Sep 2021, 11:20
Replies: 3
by scout71 » 22 Sep 2021, 10:33

3 Replies

1301 Views

Last post by root
22 Sep 2021, 11:20
"Upgrade" und Migration auf mysql 8 Znuny 6.0 / 6.1

Last post by greinick « 21 Sep 2021, 19:00
Replies: 4
by greinick » 21 Sep 2021, 09:25

4 Replies

2322 Views

Last post by greinick
21 Sep 2021, 19:00
Link in der Menüleiste

Last post by iSteffen95 « 20 Sep 2021, 13:38
Replies: 2
by iSteffen95 » 20 Sep 2021, 09:39

2 Replies

1238 Views

Last post by iSteffen95
20 Sep 2021, 13:38
Tickets laden in der falschen Queue

Last post by root « 14 Sep 2021, 11:41
Replies: 1
by theotters » 14 Sep 2021, 10:48

1 Replies

1092 Views

Last post by root
14 Sep 2021, 11:41
Wie viele Tickets hat aktuell jeder Agent (Statistik)

Last post by iSteffen95 « 14 Sep 2021, 08:07
Replies: 4
by iSteffen95 » 13 Sep 2021, 22:50

4 Replies

2120 Views

Last post by iSteffen95
14 Sep 2021, 08:07
Config Item im TicketZoom einblenden

Last post by LarsDA « 13 Sep 2021, 09:56
Replies: 2
by LarsDA » 08 Sep 2021, 16:59

2 Replies

1747 Views

Last post by LarsDA
13 Sep 2021, 09:56
Weitleitungen ans Ticket-System

Last post by ath « 10 Sep 2021, 15:53
Replies: 6
by Mangar » 08 Sep 2021, 17:24

6 Replies

2455 Views

Last post by ath
10 Sep 2021, 15:53
System-Adressen werden bei AgentTicketZoom nicht zuverlässig erkannt

Last post by ath « 10 Sep 2021, 15:52
Replies: 9
by ath » 04 Sep 2021, 09:01

9 Replies

3141 Views

Last post by ath
10 Sep 2021, 15:52
falsches Datum bei angelegten Tickets

Last post by root « 09 Sep 2021, 12:28
Replies: 1
by GustavG » 09 Sep 2021, 11:52

1 Replies

1049 Views

Last post by root
09 Sep 2021, 12:28
Use of uninitialized value in concatenation (.) or string

Last post by root « 06 Sep 2021, 10:46
Replies: 2
by hildeb » 06 Sep 2021, 09:48

2 Replies

1416 Views

Last post by root
06 Sep 2021, 10:46
Kann repository nicht hinzufügen

Last post by root « 03 Sep 2021, 14:20
Replies: 5
by gdecke » 02 Sep 2021, 12:46

5 Replies

1927 Views

Last post by root
03 Sep 2021, 14:20
Prozessmanagment, Hilfe dazu

Last post by root « 03 Sep 2021, 13:28
Replies: 2
by gdecke » 03 Sep 2021, 11:05

2 Replies

1274 Views

Last post by root
03 Sep 2021, 13:28
AutoIncrement mit eigener Start-Ticket ID

Last post by menglisch « 03 Sep 2021, 12:50
Replies: 1
by menglisch » 02 Sep 2021, 15:53

1 Replies

1022 Views

Last post by menglisch
03 Sep 2021, 12:50
bash_comletion nicht verfügbar

Last post by gdecke « 02 Sep 2021, 15:49
Replies: 4
by gdecke » 02 Sep 2021, 12:33

4 Replies

1553 Views

Last post by gdecke
02 Sep 2021, 15:49
Kunden aus Datenbank und Kundenbenutzer per LDAP

Last post by menglisch « 02 Sep 2021, 11:04
Replies: 2
by menglisch » 01 Sep 2021, 16:00

2 Replies

1547 Views

Last post by menglisch
02 Sep 2021, 11:04
Znuny LTS Ubuntu 20 LTS und Mysql 5.7

Last post by root « 01 Sep 2021, 16:47
Replies: 2
by kinshasa » 04 Aug 2021, 13:34

2 Replies

1501 Views

Last post by root
01 Sep 2021, 16:47
OTRS Daemon funktioniert teilweise

Last post by theotters « 25 Aug 2021, 15:52
Replies: 7
by theotters » 05 Aug 2021, 16:32

7 Replies

2572 Views

Last post by theotters
25 Aug 2021, 15:52
Add-on Password Policy funktioniert nicht

Last post by root « 24 Aug 2021, 15:31
Replies: 6
by Charburner » 06 Aug 2021, 17:04

6 Replies

2247 Views

Last post by root
24 Aug 2021, 15:31
Keine Tickets und Zugriff auf den Admin Bereich mehr

Last post by root « 22 Aug 2021, 11:33
Replies: 6
by MikeDecher » 21 Aug 2021, 11:14

6 Replies

2328 Views

Last post by root
22 Aug 2021, 11:33

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