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Automatically create monthly tickets

Last post by Klicker « 17 Dec 2021, 15:56
Replies: 4
by Klicker » 09 Dec 2021, 17:55

4 Replies

2235 Views

Last post by Klicker
17 Dec 2021, 15:56
Time to First Response and Time to Solution

Last post by gusmaer « 17 Dec 2021, 14:56
Replies: 5
by gusmaer » 16 Dec 2021, 17:54

5 Replies

1509 Views

Last post by gusmaer
17 Dec 2021, 14:56
Add "BusinessArea" AD attribute in search ticket function

Last post by alexus « 14 Dec 2021, 23:35
Replies: 1
by alek12z » 10 Dec 2021, 13:06

1 Replies

907 Views

Last post by alexus
14 Dec 2021, 23:35
Office 365 Sending issues

Last post by skullz « 14 Dec 2021, 17:25
Replies: 1
by plattnat » 14 Dec 2021, 16:12

1 Replies

852 Views

Last post by skullz
14 Dec 2021, 17:25
[SOLVED] ImportExport Help

Last post by plattnat « 14 Dec 2021, 14:46
Replies: 2
by plattnat » 14 Dec 2021, 12:17

2 Replies

844 Views

Last post by plattnat
14 Dec 2021, 14:46
Solution Time missing after migration from 5.0.7

Last post by sergiogontijo « 08 Dec 2021, 17:29
Replies: 2
by sergiogontijo » 02 Dec 2021, 01:28

2 Replies

827 Views

Last post by sergiogontijo
08 Dec 2021, 17:29
Loading the YAML string failed

Last post by reneeb « 07 Dec 2021, 12:58
Replies: 3
by Markusnoob2 » 06 Dec 2021, 12:00

3 Replies

1137 Views

Last post by reneeb
07 Dec 2021, 12:58
Customer user assignt to two customers

Last post by wurzel « 06 Dec 2021, 21:14
Replies: 1
by mlammert » 06 Dec 2021, 16:37

1 Replies

828 Views

Last post by wurzel
06 Dec 2021, 21:14
Tickets from HTML Emails - iso 8859-1 vs utf-8 umlauts

Last post by Legga « 06 Dec 2021, 15:07
Replies: 4
by Legga » 03 Dec 2021, 21:32

4 Replies

1345 Views

Last post by Legga
06 Dec 2021, 15:07
Email Child Ticket - outgoing Email fails

Last post by DominikSPS « 03 Dec 2021, 10:38

by DominikSPS » 03 Dec 2021, 10:38

0 Replies

2800 Views

Last post by DominikSPS
03 Dec 2021, 10:38
Inventory modules

Last post by skullz « 02 Dec 2021, 05:54
Replies: 1
by fantinirp » 29 Nov 2021, 15:10

1 Replies

1210 Views

Last post by skullz
02 Dec 2021, 05:54
OTRS grafana integration

Last post by thedoctor « 28 Nov 2021, 22:34

by thedoctor » 28 Nov 2021, 22:34

0 Replies

2914 Views

Last post by thedoctor
28 Nov 2021, 22:34
[CLOSED] Upgraded to 6.2.1 Root and My Account Lost Admin Tab

Last post by tupson « 26 Nov 2021, 22:14
Replies: 16
by tupson » 25 Nov 2021, 01:08

16 Replies

5655 Views

Last post by tupson
26 Nov 2021, 22:14
Required fields - customers

Last post by fantinirp « 26 Nov 2021, 16:29

by fantinirp » 26 Nov 2021, 16:29

0 Replies

2960 Views

Last post by fantinirp
26 Nov 2021, 16:29
generic agent filter

Last post by thedoctor « 25 Nov 2021, 21:35
Replies: 2
by thedoctor » 23 Nov 2021, 17:33

2 Replies

847 Views

Last post by thedoctor
25 Nov 2021, 21:35
Standardwert wird in Aktivitäts-Dialog Feld nicht korrekt gesetzt

Last post by shawnbeasley « 25 Nov 2021, 17:18
Replies: 3
by gruwe1 » 13 Oct 2021, 10:15

3 Replies

1306 Views

Last post by shawnbeasley
25 Nov 2021, 17:18
Mandatory Remarks when using Projects with TimeAccounting package

Last post by shawnbeasley « 25 Nov 2021, 15:36
Replies: 1
by tomS » 17 Sep 2021, 12:42

1 Replies

1116 Views

Last post by shawnbeasley
25 Nov 2021, 15:36
Which SQL for listing tickets with all their dynamic fields

Last post by shawnbeasley « 25 Nov 2021, 15:34
Replies: 1
by vincentb » 09 Sep 2021, 17:42

1 Replies

1318 Views

Last post by shawnbeasley
25 Nov 2021, 15:34
OTRS 6.0.18

Last post by shawnbeasley « 25 Nov 2021, 14:17
Replies: 1
by Farrugiata » 25 Oct 2021, 14:14

1 Replies

730 Views

Last post by shawnbeasley
25 Nov 2021, 14:17
List the dynamic fields in the open ticket panel.

Last post by shawnbeasley « 25 Nov 2021, 12:26
Replies: 1
by gusmaer » 11 Nov 2021, 20:53

1 Replies

738 Views

Last post by shawnbeasley
25 Nov 2021, 12:26
How can I change the order of fields

Last post by wurzel « 23 Nov 2021, 09:04
Replies: 3
by fantinirp » 22 Nov 2021, 16:36

3 Replies

1164 Views

Last post by wurzel
23 Nov 2021, 09:04
Dynamic Fields

Last post by root « 18 Nov 2021, 19:48
Replies: 11
by gusmaer » 04 Oct 2021, 23:44

11 Replies

3187 Views

Last post by root
18 Nov 2021, 19:48
Enable a specific process for a specific users

Last post by iwill « 18 Nov 2021, 11:47
Replies: 6
by iwill » 12 Nov 2021, 12:15

6 Replies

2074 Views

Last post by iwill
18 Nov 2021, 11:47
How to set service of an existing ticket

Last post by sunflower « 17 Nov 2021, 09:13
Replies: 5
by sunflower » 16 Nov 2021, 13:50

5 Replies

1923 Views

Last post by sunflower
17 Nov 2021, 09:13
Login button not responsive

Last post by Sevans « 16 Nov 2021, 13:00
Replies: 8
by Sevans » 04 Nov 2021, 11:14

8 Replies

2805 Views

Last post by Sevans
16 Nov 2021, 13:00
How to create dynamic field for customer

Last post by reneeb « 14 Nov 2021, 09:36
Replies: 1
by fantinirp » 11 Nov 2021, 16:19

1 Replies

760 Views

Last post by reneeb
14 Nov 2021, 09:36
Unable to login as agent

Last post by sanilramachandran « 11 Nov 2021, 13:38
Replies: 10
by sanilramachandran » 09 Nov 2021, 14:10

10 Replies

8917 Views

Last post by sanilramachandran
11 Nov 2021, 13:38
CreateTicket buttons missing

Last post by sunflower « 10 Nov 2021, 13:00
Replies: 2
by sunflower » 09 Nov 2021, 20:33

2 Replies

672 Views

Last post by sunflower
10 Nov 2021, 13:00
Skin personalized

Last post by skullz « 05 Nov 2021, 18:06
Replies: 3
by fantinirp » 30 Oct 2021, 17:37

3 Replies

1062 Views

Last post by skullz
05 Nov 2021, 18:06
OTRS Scheduler Daemon Cron: RegistrationUpdateSend??

Last post by tupson « 03 Nov 2021, 18:24
Replies: 15
by tupson » 26 Oct 2021, 01:00

15 Replies

3923 Views

Last post by tupson
03 Nov 2021, 18:24
Counting of Reply-Templates

Last post by wurzel « 03 Nov 2021, 15:30
Replies: 2
by dsepeur » 02 Nov 2021, 16:21

2 Replies

922 Views

Last post by wurzel
03 Nov 2021, 15:30
How to delete all informations OTRS 5.0.8

Last post by jojo « 30 Oct 2021, 20:05
Replies: 1
by fantinirp » 30 Oct 2021, 17:27

1 Replies

712 Views

Last post by jojo
30 Oct 2021, 20:05
SMTPS configuration

Last post by root « 29 Oct 2021, 16:05
Replies: 4
by happyfeet » 29 Oct 2021, 14:24

4 Replies

1706 Views

Last post by root
29 Oct 2021, 16:05
[Solved] Znuny 6.1.2 - Slack Integration - Webservice

Last post by root « 28 Oct 2021, 18:44
Replies: 7
by Reedu » 07 Oct 2021, 16:21

7 Replies

3024 Views

Last post by root
28 Oct 2021, 18:44
Deactivate User by Script not working

Last post by jojo « 27 Oct 2021, 12:35
Replies: 1
by dsepeur » 27 Oct 2021, 11:43

1 Replies

616 Views

Last post by jojo
27 Oct 2021, 12:35
Znuny is slow and traversing my messages

Last post by RoyK « 25 Oct 2021, 23:54
Replies: 18
by RoyK » 12 Oct 2021, 11:45

18 Replies

5581 Views

Last post by RoyK
25 Oct 2021, 23:54
How to define date format on ticket view?

Last post by root « 24 Oct 2021, 13:15
Replies: 6
by hkais » 17 Oct 2021, 23:43

6 Replies

1840 Views

Last post by root
24 Oct 2021, 13:15
Znuny - Can't set customerID in TicketCreate

Last post by Rhendak « 22 Oct 2021, 11:20
Replies: 2
by Rhendak » 22 Oct 2021, 10:05

2 Replies

849 Views

Last post by Rhendak
22 Oct 2021, 11:20
Ticket forward limitation of visible customer users

Last post by graychev « 19 Oct 2021, 10:31
Replies: 2
by graychev » 15 Oct 2021, 11:53

2 Replies

1151 Views

Last post by graychev
19 Oct 2021, 10:31
Updating from 5.x.x to 6.x.x orphaned entries error

Last post by monigc « 18 Oct 2021, 14:21
Replies: 9
by alemazz » 22 Jul 2019, 11:52

9 Replies

5293 Views

Last post by monigc
18 Oct 2021, 14:21
Znuny - Transition conditions not working correctly.

Last post by Rhendak « 18 Oct 2021, 08:54
Replies: 4
by Rhendak » 14 Oct 2021, 09:01

4 Replies

1378 Views

Last post by Rhendak
18 Oct 2021, 08:54
SOAP ConfigGetItem got message ConfigItemGet.AccessDenied

Last post by sbogeman « 15 Oct 2021, 07:42
Replies: 1
by sbogeman » 15 Oct 2021, 06:02

1 Replies

904 Views

Last post by sbogeman
15 Oct 2021, 07:42
Process management - Duplicate ticket and hide dynamic fields?

Last post by Rhendak « 13 Oct 2021, 19:29
Replies: 11
by Rhendak » 11 Oct 2021, 09:26

11 Replies

3643 Views

Last post by Rhendak
13 Oct 2021, 19:29
"No Permission to use this frontend module" error after fresh install

Last post by happyfeet « 12 Oct 2021, 10:00
Replies: 3
by happyfeet » 11 Oct 2021, 11:44

3 Replies

1124 Views

Last post by happyfeet
12 Oct 2021, 10:00
OTRS upgrade from 5 to 6 - strange error [Solved]

Last post by lando « 06 Oct 2021, 18:05
Replies: 2
by lando » 05 Oct 2021, 20:07

2 Replies

958 Views

Last post by lando
06 Oct 2021, 18:05
New letsencrypt CA failing for download.znuny.org access from OTRS

Last post by root « 06 Oct 2021, 09:59
Replies: 3
by markdiss » 05 Oct 2021, 17:47

3 Replies

1833 Views

Last post by root
06 Oct 2021, 09:59
How can you remove an article from a ticket

Last post by zzz « 05 Oct 2021, 20:39
Replies: 2
by JDavis » 24 Aug 2020, 20:44

2 Replies

3451 Views

Last post by zzz
05 Oct 2021, 20:39
How to make special groups to skip locks?

Last post by jojo « 03 Oct 2021, 17:26
Replies: 1
by hkais » 03 Oct 2021, 17:18

1 Replies

782 Views

Last post by jojo
03 Oct 2021, 17:26
502 errors after upgrade from 6.0.12 to 6.0.34.

Last post by jeansantos « 01 Oct 2021, 15:18
Replies: 2
by jeansantos » 29 Sep 2021, 23:12

2 Replies

1155 Views

Last post by jeansantos
01 Oct 2021, 15:18
[Solved] Inproper tickets count in AgentCustomerInformationCenter

Last post by Reedu « 28 Sep 2021, 16:15

by Reedu » 28 Sep 2021, 16:15

0 Replies

2770 Views

Last post by Reedu
28 Sep 2021, 16:15

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