¿Cómo lo hago?

New Topic

209 topics

Topics

Replies

Views

Last post

[How-To] Queue <-> Services

Last post by sansebas131 « 25 Jan 2021, 21:32
Replies: 10
by miguelmz » 30 Oct 2012, 19:48

10 Replies

36142 Views

Last post by sansebas131
25 Jan 2021, 21:32
Modulo de Costumer

Last post by silvip83 « 21 Jan 2021, 15:27

by silvip83 » 21 Jan 2021, 15:27

0 Replies

1354 Views

Last post by silvip83
21 Jan 2021, 15:27
Modulo Time Accounting

Last post by gusmaer « 15 Oct 2020, 23:02

by gusmaer » 15 Oct 2020, 23:02

0 Replies

1254 Views

Last post by gusmaer
15 Oct 2020, 23:02
Direccionar mi dominio hacia index.pl y customer.pl

Last post by mmunoz « 25 Aug 2020, 18:56

by mmunoz » 25 Aug 2020, 18:56

0 Replies

1451 Views

Last post by mmunoz
25 Aug 2020, 18:56
Agregar un campo en el registro de usuario

Last post by mmunoz « 24 Aug 2020, 07:28

by mmunoz » 24 Aug 2020, 07:28

0 Replies

1154 Views

Last post by mmunoz
24 Aug 2020, 07:28
no me da permisos para añadir nuevos agentes

Last post by mariano123 « 05 Feb 2020, 10:41
Replies: 2
by mariano123 » 04 Feb 2020, 17:57

2 Replies

1790 Views

Last post by mariano123
05 Feb 2020, 10:41
Evitar respuestas de agente al mail

Last post by camilonavarrete « 20 Jan 2020, 21:59

by camilonavarrete » 20 Jan 2020, 21:59

0 Replies

1846 Views

Last post by camilonavarrete
20 Jan 2020, 21:59
Colocar cuenta regresiva para cierre?

Last post by camilonavarrete « 20 Dec 2019, 15:26

by camilonavarrete » 20 Dec 2019, 15:26

0 Replies

1716 Views

Last post by camilonavarrete
20 Dec 2019, 15:26
Login Customer sin permisos para ver sus tickets

Last post by camilonavarrete « 02 Dec 2019, 16:37

by camilonavarrete » 02 Dec 2019, 16:37

0 Replies

1879 Views

Last post by camilonavarrete
02 Dec 2019, 16:37
Como ordenar un drilldown personalizado

Last post by camilonavarrete « 18 Nov 2019, 22:38

by camilonavarrete » 18 Nov 2019, 22:38

0 Replies

2146 Views

Last post by camilonavarrete
18 Nov 2019, 22:38
Usar valor de un ticket hijo a otro, o al ticket padre

Last post by drodralv « 28 Oct 2019, 17:42

by drodralv » 28 Oct 2019, 17:42

0 Replies

2032 Views

Last post by drodralv
28 Oct 2019, 17:42
JOB que cierre ticket inactivos? (el cliente no vuelve a contestar)

Last post by fcasal « 03 Oct 2019, 12:50
Replies: 3
by camilonavarrete » 30 Sep 2019, 22:56

3 Replies

1784 Views

Last post by fcasal
03 Oct 2019, 12:50
Como puedo anidar dos combobox?

Last post by camilonavarrete « 25 Sep 2019, 21:23

by camilonavarrete » 25 Sep 2019, 21:23

0 Replies

1930 Views

Last post by camilonavarrete
25 Sep 2019, 21:23
limite de tipos en apertura de ticket desde portal usuarios.

Last post by fcasal « 24 Sep 2019, 13:53
Replies: 1
by principiante » 24 Sep 2019, 09:09

1 Replies

1309 Views

Last post by fcasal
24 Sep 2019, 13:53
Notificacion de tickets

Last post by imonterreya « 25 Jul 2019, 23:27
Replies: 5
by rogarnfels » 04 Oct 2012, 17:10

5 Replies

10234 Views

Last post by imonterreya
25 Jul 2019, 23:27
OTRS 6 CONFIGURACION DE CORREO

Last post by fcasal « 25 Jul 2019, 03:00
Replies: 1
by azaz3l » 24 Jul 2019, 19:10

1 Replies

1789 Views

Last post by fcasal
25 Jul 2019, 03:00
Enviar correos desde un mail distinto por cada cola

Last post by fcasal « 09 Jul 2019, 16:57
Replies: 8
by rubenIT » 04 Jul 2019, 15:34

8 Replies

2848 Views

Last post by fcasal
09 Jul 2019, 16:57
Recibir tickets de OTRS al correo.

Last post by fcasal « 08 Jul 2019, 21:53
Replies: 3
by beagomez » 03 Jul 2019, 17:15

3 Replies

1800 Views

Last post by fcasal
08 Jul 2019, 21:53
Ver tickets escalados MYSQL

Last post by davidferia « 18 Jun 2019, 14:43

by davidferia » 18 Jun 2019, 14:43

0 Replies

2156 Views

Last post by davidferia
18 Jun 2019, 14:43
¿Como se instala OTRS en ARUBA?

Last post by klausneil « 14 Feb 2019, 18:57
Replies: 2
by jofa » 29 Jan 2019, 08:55

2 Replies

14969 Views

Last post by klausneil
14 Feb 2019, 18:57
Cambiar "OTRS Notifications" en bandeja de entrada

Last post by alarconm « 08 Jan 2019, 01:37
Replies: 2
by alarconm » 03 Jan 2019, 00:52

2 Replies

19669 Views

Last post by alarconm
08 Jan 2019, 01:37
Duda con colas y prioridades.

Last post by atreyumu « 27 Nov 2018, 10:46
Replies: 10
by atreyumu » 18 Nov 2018, 16:57

10 Replies

9167 Views

Last post by atreyumu
27 Nov 2018, 10:46
Informe Unidades Tiempo

Last post by atreyumu « 26 Nov 2018, 20:25

by atreyumu » 26 Nov 2018, 20:25

0 Replies

3715 Views

Last post by atreyumu
26 Nov 2018, 20:25
Ocultar cola raw de clientes.

Last post by marcosaurelio « 17 Sep 2018, 02:04
Replies: 2
by beagomez » 06 Aug 2018, 16:58

2 Replies

7040 Views

Last post by marcosaurelio
17 Sep 2018, 02:04
Contabilizar tiempo pendiente

Last post by mperezzz « 04 Sep 2018, 22:42
Replies: 1
by jmmariscal » 23 Sep 2015, 12:17

1 Replies

5319 Views

Last post by mperezzz
04 Sep 2018, 22:42
Centro de información del cliente

Last post by kayll « 27 Jul 2018, 19:11

by kayll » 27 Jul 2018, 19:11

0 Replies

4151 Views

Last post by kayll
27 Jul 2018, 19:11
Filtro de Servicio en Reportes

Last post by kayll « 27 Jul 2018, 18:17
Replies: 1
by kayll » 26 Jul 2018, 15:23

1 Replies

3361 Views

Last post by kayll
27 Jul 2018, 18:17
Cambiar el servicio de un ticket creado através del postmaster

Last post by ggarcia « 27 Jul 2018, 13:53

by ggarcia » 27 Jul 2018, 13:53

0 Replies

4131 Views

Last post by ggarcia
27 Jul 2018, 13:53
[How-To] Integración OTRS y LDAP

Last post by miguelmz « 27 Jun 2018, 17:26
Replies: 24
by miguelmz » 14 Aug 2012, 15:01

24 Replies

44156 Views

Last post by miguelmz
27 Jun 2018, 17:26
Ampliar nombre de campo dinámico en dashboard

Last post by miguelmz « 27 Jun 2018, 17:19
Replies: 5
by DannyDCx » 18 Apr 2018, 05:15

5 Replies

31967 Views

Last post by miguelmz
27 Jun 2018, 17:19
Como puedo agregar un adjunto a una notificación vía correo??

Last post by miguelmz « 27 Jun 2018, 17:14
Replies: 4
by abrilmartinez » 28 Feb 2018, 21:43

4 Replies

22520 Views

Last post by miguelmz
27 Jun 2018, 17:14
Asignar un ticket a un agente en otra cola

Last post by fcasal « 18 May 2018, 07:16
Replies: 1
by clesguar » 17 May 2018, 21:06

1 Replies

16527 Views

Last post by fcasal
18 May 2018, 07:16
Mas de un Propietario

Last post by 303536 « 13 Apr 2018, 14:42
Replies: 1
by sebaotrs » 03 Apr 2018, 23:50

1 Replies

22072 Views

Last post by 303536
13 Apr 2018, 14:42
Agregar filtro panel principal

Last post by 303536 « 29 Mar 2018, 08:56
Replies: 7
by DannyDCx » 13 Mar 2018, 04:20

7 Replies

23778 Views

Last post by 303536
29 Mar 2018, 08:56
Ordenar tickets por antigüedad en dashboard

Last post by 303536 « 15 Feb 2018, 13:39
Replies: 2
by eugeniolpa » 04 Dec 2017, 13:11

2 Replies

22254 Views

Last post by 303536
15 Feb 2018, 13:39
ProxyPassReverse Apache otrs

Last post by wigberto « 16 Jan 2018, 16:46

by wigberto » 16 Jan 2018, 16:46

0 Replies

21027 Views

Last post by wigberto
16 Jan 2018, 16:46
Cómo forzar un mínimo a ingresar en la unidad de tiempo?

Last post by Wanny « 08 Jan 2018, 18:07

by Wanny » 08 Jan 2018, 18:07

0 Replies

20995 Views

Last post by Wanny
08 Jan 2018, 18:07
Agentes como clientes

Last post by landomi « 02 Nov 2017, 13:04

by landomi » 02 Nov 2017, 13:04

0 Replies

22260 Views

Last post by landomi
02 Nov 2017, 13:04
Notas Ticket Clientes

Last post by JoseGonzalez « 13 Oct 2017, 20:33
Replies: 1
by gacarballo » 04 Oct 2017, 21:07

1 Replies

21221 Views

Last post by JoseGonzalez
13 Oct 2017, 20:33
Cómo realizar backup de OTRS y restaurar en una instalación nueva

Last post by JoseGonzalez « 13 Oct 2017, 20:27
Replies: 1
by equipisis » 13 Oct 2017, 16:18

1 Replies

22395 Views

Last post by JoseGonzalez
13 Oct 2017, 20:27
Campo Body (Texto) en la vista de tickets en Dashboard

Last post by yagide « 05 Sep 2017, 16:05

by yagide » 05 Sep 2017, 16:05

0 Replies

22133 Views

Last post by yagide
05 Sep 2017, 16:05
[SOLUCIONADO]Cambiar el tipo de nota en los tickets cerrados

Last post by vdiaz « 09 Aug 2017, 13:08
Replies: 5
by cititanus » 20 Oct 2014, 10:58

5 Replies

31594 Views

Last post by vdiaz
09 Aug 2017, 13:08
Error Change Status

Last post by JazzMed13 « 08 Aug 2017, 17:15

by JazzMed13 » 08 Aug 2017, 17:15

0 Replies

21229 Views

Last post by JazzMed13
08 Aug 2017, 17:15
Modificación formulario de tickets del cliente

Last post by bet « 04 Aug 2017, 22:46

by bet » 04 Aug 2017, 22:46

0 Replies

23059 Views

Last post by bet
04 Aug 2017, 22:46
Deshabilitar contraseña login clientes

Last post by klausneil « 09 Jul 2017, 17:40
Replies: 1
by Bryan122 » 28 Mar 2017, 12:36

1 Replies

23954 Views

Last post by klausneil
09 Jul 2017, 17:40
Permisos usuarios grupo FAQ

Last post by Griselda76 « 01 Feb 2017, 16:50

by Griselda76 » 01 Feb 2017, 16:50

0 Replies

21867 Views

Last post by Griselda76
01 Feb 2017, 16:50
Cambiar el color de la cabecera de los correos de notificación[SOLUCIONADO]

Last post by jossuahe « 15 Dec 2016, 00:14
Replies: 4
by cabanesa » 20 Apr 2016, 17:19

4 Replies

24112 Views

Last post by jossuahe
15 Dec 2016, 00:14
Ver solo los servicios asociados a un tipo de ticket

Last post by jossuahe « 15 Dec 2016, 00:01
Replies: 1
by serambca » 27 Sep 2016, 16:49

1 Replies

22910 Views

Last post by jossuahe
15 Dec 2016, 00:01
Instalar Mysql en debian 8

Last post by albama « 22 Nov 2016, 14:25

by albama » 22 Nov 2016, 14:25

0 Replies

22299 Views

Last post by albama
22 Nov 2016, 14:25
Instalar OTRS Free en servidor phpMyAdmin

Last post by klausneil « 07 Nov 2016, 00:40
Replies: 1
by natacol1016 » 15 Oct 2016, 18:55

1 Replies

22770 Views

Last post by klausneil
07 Nov 2016, 00:40

New Topic

209 topics

Return to Board Index

Forum permissions

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum