¿Cómo lo hago?

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[HOW TO] COLOCAR SERIE A NUMERO DE TICKET

Last post by HerberthVCGT « 13 Feb 2025, 15:48

by HerberthVCGT » 13 Feb 2025, 15:48

0 Replies

26611 Views

Last post by HerberthVCGT
13 Feb 2025, 15:48
Módulo de Encuestas

Last post by josemiguelgonzalezu « 21 Jan 2023, 22:46
Replies: 1
by silvip83 » 27 Jul 2021, 17:26

1 Replies

33285 Views

Last post by josemiguelgonzalezu
21 Jan 2023, 22:46
Direccionar mi dominio hacia index.pl y customer.pl

Last post by josemiguelgonzalezu « 21 Jan 2023, 22:04
Replies: 2
by mmunoz » 25 Aug 2020, 18:56

2 Replies

15913 Views

Last post by josemiguelgonzalezu
21 Jan 2023, 22:04
Encuesta de Satisfaccion

Last post by silvip83 « 23 Jul 2021, 18:48
Replies: 5
by ingandresdiaz » 25 Sep 2014, 15:40

5 Replies

25297 Views

Last post by silvip83
23 Jul 2021, 18:48
[How-To] Queue <-> Services

Last post by sansebas131 « 25 Jan 2021, 21:32
Replies: 10
by miguelmz » 30 Oct 2012, 19:48

10 Replies

77381 Views

Last post by sansebas131
25 Jan 2021, 21:32
Modulo de Costumer

Last post by silvip83 « 21 Jan 2021, 15:27

by silvip83 » 21 Jan 2021, 15:27

0 Replies

13459 Views

Last post by silvip83
21 Jan 2021, 15:27
Modulo Time Accounting

Last post by gusmaer « 15 Oct 2020, 23:02

by gusmaer » 15 Oct 2020, 23:02

0 Replies

11937 Views

Last post by gusmaer
15 Oct 2020, 23:02
Agregar un campo en el registro de usuario

Last post by mmunoz « 24 Aug 2020, 07:28

by mmunoz » 24 Aug 2020, 07:28

0 Replies

11630 Views

Last post by mmunoz
24 Aug 2020, 07:28
no me da permisos para añadir nuevos agentes

Last post by mariano123 « 05 Feb 2020, 10:41
Replies: 2
by mariano123 » 04 Feb 2020, 17:57

2 Replies

13325 Views

Last post by mariano123
05 Feb 2020, 10:41
Evitar respuestas de agente al mail

Last post by camilonavarrete « 20 Jan 2020, 21:59

by camilonavarrete » 20 Jan 2020, 21:59

0 Replies

12450 Views

Last post by camilonavarrete
20 Jan 2020, 21:59
Colocar cuenta regresiva para cierre?

Last post by camilonavarrete « 20 Dec 2019, 15:26

by camilonavarrete » 20 Dec 2019, 15:26

0 Replies

11629 Views

Last post by camilonavarrete
20 Dec 2019, 15:26
Login Customer sin permisos para ver sus tickets

Last post by camilonavarrete « 02 Dec 2019, 16:37

by camilonavarrete » 02 Dec 2019, 16:37

0 Replies

11744 Views

Last post by camilonavarrete
02 Dec 2019, 16:37
Como ordenar un drilldown personalizado

Last post by camilonavarrete « 18 Nov 2019, 22:38

by camilonavarrete » 18 Nov 2019, 22:38

0 Replies

12636 Views

Last post by camilonavarrete
18 Nov 2019, 22:38
Usar valor de un ticket hijo a otro, o al ticket padre

Last post by drodralv « 28 Oct 2019, 17:42

by drodralv » 28 Oct 2019, 17:42

0 Replies

11741 Views

Last post by drodralv
28 Oct 2019, 17:42
JOB que cierre ticket inactivos? (el cliente no vuelve a contestar)

Last post by fcasal « 03 Oct 2019, 12:50
Replies: 3
by camilonavarrete » 30 Sep 2019, 22:56

3 Replies

13749 Views

Last post by fcasal
03 Oct 2019, 12:50
Como puedo anidar dos combobox?

Last post by camilonavarrete « 25 Sep 2019, 21:23

by camilonavarrete » 25 Sep 2019, 21:23

0 Replies

12123 Views

Last post by camilonavarrete
25 Sep 2019, 21:23
limite de tipos en apertura de ticket desde portal usuarios.

Last post by fcasal « 24 Sep 2019, 13:53
Replies: 1
by principiante » 24 Sep 2019, 09:09

1 Replies

11322 Views

Last post by fcasal
24 Sep 2019, 13:53
Notificacion de tickets

Last post by imonterreya « 25 Jul 2019, 23:27
Replies: 5
by rogarnfels » 04 Oct 2012, 17:10

5 Replies

28411 Views

Last post by imonterreya
25 Jul 2019, 23:27
OTRS 6 CONFIGURACION DE CORREO

Last post by fcasal « 25 Jul 2019, 03:00
Replies: 1
by azaz3l » 24 Jul 2019, 19:10

1 Replies

12514 Views

Last post by fcasal
25 Jul 2019, 03:00
Enviar correos desde un mail distinto por cada cola

Last post by fcasal « 09 Jul 2019, 16:57
Replies: 8
by rubenIT » 04 Jul 2019, 15:34

8 Replies

18566 Views

Last post by fcasal
09 Jul 2019, 16:57
Recibir tickets de OTRS al correo.

Last post by fcasal « 08 Jul 2019, 21:53
Replies: 3
by beagomez » 03 Jul 2019, 17:15

3 Replies

14024 Views

Last post by fcasal
08 Jul 2019, 21:53
Ver tickets escalados MYSQL

Last post by davidferia « 18 Jun 2019, 14:43

by davidferia » 18 Jun 2019, 14:43

0 Replies

12669 Views

Last post by davidferia
18 Jun 2019, 14:43
¿Como se instala OTRS en ARUBA?

Last post by klausneil « 14 Feb 2019, 18:57
Replies: 2
by jofa » 29 Jan 2019, 08:55

2 Replies

27159 Views

Last post by klausneil
14 Feb 2019, 18:57
Cambiar "OTRS Notifications" en bandeja de entrada

Last post by alarconm « 08 Jan 2019, 01:37
Replies: 2
by alarconm » 03 Jan 2019, 00:52

2 Replies

31673 Views

Last post by alarconm
08 Jan 2019, 01:37
Duda con colas y prioridades.

Last post by atreyumu « 27 Nov 2018, 10:46
Replies: 10
by atreyumu » 18 Nov 2018, 16:57

10 Replies

26887 Views

Last post by atreyumu
27 Nov 2018, 10:46
Informe Unidades Tiempo

Last post by atreyumu « 26 Nov 2018, 20:25

by atreyumu » 26 Nov 2018, 20:25

0 Replies

15572 Views

Last post by atreyumu
26 Nov 2018, 20:25
Ocultar cola raw de clientes.

Last post by marcosaurelio « 17 Sep 2018, 02:04
Replies: 2
by beagomez » 06 Aug 2018, 16:58

2 Replies

20146 Views

Last post by marcosaurelio
17 Sep 2018, 02:04
Contabilizar tiempo pendiente

Last post by mperezzz « 04 Sep 2018, 22:42
Replies: 1
by jmmariscal » 23 Sep 2015, 12:17

1 Replies

17455 Views

Last post by mperezzz
04 Sep 2018, 22:42
Centro de información del cliente

Last post by kayll « 27 Jul 2018, 19:11

by kayll » 27 Jul 2018, 19:11

0 Replies

16785 Views

Last post by kayll
27 Jul 2018, 19:11
Filtro de Servicio en Reportes

Last post by kayll « 27 Jul 2018, 18:17
Replies: 1
by kayll » 26 Jul 2018, 15:23

1 Replies

15573 Views

Last post by kayll
27 Jul 2018, 18:17
Cambiar el servicio de un ticket creado através del postmaster

Last post by ggarcia « 27 Jul 2018, 13:53

by ggarcia » 27 Jul 2018, 13:53

0 Replies

16282 Views

Last post by ggarcia
27 Jul 2018, 13:53
[How-To] Integración OTRS y LDAP

Last post by miguelmz « 27 Jun 2018, 17:26
Replies: 24
by miguelmz » 14 Aug 2012, 15:01

24 Replies

104654 Views

Last post by miguelmz
27 Jun 2018, 17:26
Ampliar nombre de campo dinámico en dashboard

Last post by miguelmz « 27 Jun 2018, 17:19
Replies: 5
by DannyDCx » 18 Apr 2018, 05:15

5 Replies

68509 Views

Last post by miguelmz
27 Jun 2018, 17:19
Como puedo agregar un adjunto a una notificación vía correo??

Last post by miguelmz « 27 Jun 2018, 17:14
Replies: 4
by abrilmartinez » 28 Feb 2018, 21:43

4 Replies

50769 Views

Last post by miguelmz
27 Jun 2018, 17:14
Asignar un ticket a un agente en otra cola

Last post by fcasal « 18 May 2018, 07:16
Replies: 1
by clesguar » 17 May 2018, 21:06

1 Replies

39748 Views

Last post by fcasal
18 May 2018, 07:16
Mas de un Propietario

Last post by 303536 « 13 Apr 2018, 14:42
Replies: 1
by sebaotrs » 03 Apr 2018, 23:50

1 Replies

48973 Views

Last post by 303536
13 Apr 2018, 14:42
Agregar filtro panel principal

Last post by 303536 « 29 Mar 2018, 08:56
Replies: 7
by DannyDCx » 13 Mar 2018, 04:20

7 Replies

54964 Views

Last post by 303536
29 Mar 2018, 08:56
Ordenar tickets por antigüedad en dashboard

Last post by 303536 « 15 Feb 2018, 13:39
Replies: 2
by eugeniolpa » 04 Dec 2017, 13:11

2 Replies

49195 Views

Last post by 303536
15 Feb 2018, 13:39
ProxyPassReverse Apache otrs

Last post by wigberto « 16 Jan 2018, 16:46

by wigberto » 16 Jan 2018, 16:46

0 Replies

46312 Views

Last post by wigberto
16 Jan 2018, 16:46
Cómo forzar un mínimo a ingresar en la unidad de tiempo?

Last post by Wanny « 08 Jan 2018, 18:07

by Wanny » 08 Jan 2018, 18:07

0 Replies

45670 Views

Last post by Wanny
08 Jan 2018, 18:07
Agentes como clientes

Last post by landomi « 02 Nov 2017, 13:04

by landomi » 02 Nov 2017, 13:04

0 Replies

48190 Views

Last post by landomi
02 Nov 2017, 13:04
Notas Ticket Clientes

Last post by JoseGonzalez « 13 Oct 2017, 20:33
Replies: 1
by gacarballo » 04 Oct 2017, 21:07

1 Replies

47007 Views

Last post by JoseGonzalez
13 Oct 2017, 20:33
Cómo realizar backup de OTRS y restaurar en una instalación nueva

Last post by JoseGonzalez « 13 Oct 2017, 20:27
Replies: 1
by equipisis » 13 Oct 2017, 16:18

1 Replies

47742 Views

Last post by JoseGonzalez
13 Oct 2017, 20:27
Campo Body (Texto) en la vista de tickets en Dashboard

Last post by yagide « 05 Sep 2017, 16:05

by yagide » 05 Sep 2017, 16:05

0 Replies

48108 Views

Last post by yagide
05 Sep 2017, 16:05
[SOLUCIONADO]Cambiar el tipo de nota en los tickets cerrados

Last post by vdiaz « 09 Aug 2017, 13:08
Replies: 5
by cititanus » 20 Oct 2014, 10:58

5 Replies

65484 Views

Last post by vdiaz
09 Aug 2017, 13:08
Error Change Status

Last post by JazzMed13 « 08 Aug 2017, 17:15

by JazzMed13 » 08 Aug 2017, 17:15

0 Replies

46532 Views

Last post by JazzMed13
08 Aug 2017, 17:15
Modificación formulario de tickets del cliente

Last post by bet « 04 Aug 2017, 22:46

by bet » 04 Aug 2017, 22:46

0 Replies

50564 Views

Last post by bet
04 Aug 2017, 22:46
Deshabilitar contraseña login clientes

Last post by klausneil « 09 Jul 2017, 17:40
Replies: 1
by Bryan122 » 28 Mar 2017, 12:36

1 Replies

50498 Views

Last post by klausneil
09 Jul 2017, 17:40
Permisos usuarios grupo FAQ

Last post by Griselda76 « 01 Feb 2017, 16:50

by Griselda76 » 01 Feb 2017, 16:50

0 Replies

47582 Views

Last post by Griselda76
01 Feb 2017, 16:50
Cambiar el color de la cabecera de los correos de notificación[SOLUCIONADO]

Last post by jossuahe « 15 Dec 2016, 00:14
Replies: 4
by cabanesa » 20 Apr 2016, 17:19

4 Replies

51607 Views

Last post by jossuahe
15 Dec 2016, 00:14

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