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Last post

Import CMDB no funciona

Last post by emanu « 08 Oct 2013, 10:23

by emanu » 08 Oct 2013, 10:23

0 Replies

2373 Views

Last post by emanu
08 Oct 2013, 10:23
Como Imprimir la LISTA de los CAMBIOS

Last post by lcruz « 03 Oct 2013, 13:13

by lcruz » 03 Oct 2013, 13:13

0 Replies

2106 Views

Last post by lcruz
03 Oct 2013, 13:13
Problema con los PostMail Filters

Last post by keihell « 11 Sep 2013, 23:50

by keihell » 11 Sep 2013, 23:50

0 Replies

2082 Views

Last post by keihell
11 Sep 2013, 23:50
Hagamos un manual de usuario en español

Last post by cas0511 « 09 Sep 2013, 22:01
Replies: 17
by ale_1 » 23 Apr 2010, 12:35

17 Replies

17103 Views

Last post by cas0511
09 Sep 2013, 22:01
Un customer, múltiples emails

Last post by cas0511 « 09 Sep 2013, 21:52
Replies: 1
by Javier » 11 Jul 2013, 14:53

1 Replies

2675 Views

Last post by cas0511
09 Sep 2013, 21:52
Varias bases de datos en OTRS?

Last post by carlosgallego « 09 Sep 2013, 21:20
Replies: 5
by akapol2013 » 16 Nov 2012, 16:38

5 Replies

5680 Views

Last post by carlosgallego
09 Sep 2013, 21:20
[CERRADO] OTRS - ELIMINAR CORREOS DE RAW

Last post by klausneil « 06 Sep 2013, 04:40
Replies: 1
by klausneil » 01 Sep 2013, 07:06

1 Replies

2337 Views

Last post by klausneil
06 Sep 2013, 04:40
Actualizacion de ITSM

Last post by klausneil « 25 Aug 2013, 01:03
Replies: 3
by madazap » 31 May 2013, 00:15

3 Replies

3598 Views

Last post by klausneil
25 Aug 2013, 01:03
PROBLEMA AL RECIBIR CORREO EN UNA COLA

Last post by klausneil « 23 Aug 2013, 17:18

by klausneil » 23 Aug 2013, 17:18

0 Replies

2001 Views

Last post by klausneil
23 Aug 2013, 17:18
Conectar OTRS con Active Directory

Last post by carlosgallego « 02 Jul 2013, 20:48
Replies: 1
by jamartinezu » 28 Jun 2013, 01:28

1 Replies

3286 Views

Last post by carlosgallego
02 Jul 2013, 20:48
Error despues de Actualizacion

Last post by pablol « 26 Jun 2013, 20:55
Replies: 14
by pablol » 13 May 2013, 15:09

14 Replies

8237 Views

Last post by pablol
26 Jun 2013, 20:55
Poner notas en un cambio

Last post by dcorbera « 17 May 2013, 10:39
Replies: 4
by dcorbera » 13 May 2013, 12:26

4 Replies

3296 Views

Last post by dcorbera
17 May 2013, 10:39
Neceisto definición de Agentes, grupo roles y todo lo demas

Last post by belthazor « 15 May 2013, 19:05
Replies: 1
by wilberord » 10 May 2013, 16:31

1 Replies

2429 Views

Last post by belthazor
15 May 2013, 19:05
Consulta de Ticket sin Acceder al sistema

Last post by carlosgallego « 24 Apr 2013, 16:13
Replies: 1
by madazap » 23 Apr 2013, 00:35

1 Replies

2433 Views

Last post by carlosgallego
24 Apr 2013, 16:13
Sistema no asigna automaticamente a Agente

Last post by carlosgallego « 24 Apr 2013, 16:11
Replies: 1
by fromero1986 » 23 Apr 2013, 00:11

1 Replies

2527 Views

Last post by carlosgallego
24 Apr 2013, 16:11
crear informe listado ticket por dominios de email

Last post by carlosgallego « 17 Apr 2013, 00:49
Replies: 1
by chrischris » 11 Apr 2013, 16:43

1 Replies

2294 Views

Last post by carlosgallego
17 Apr 2013, 00:49
Importar / Exportar CSV Ítem de Configuración

Last post by carlosgallego « 12 Apr 2013, 15:31
Replies: 6
by otrs_howguy » 21 Jun 2010, 12:18

6 Replies

7266 Views

Last post by carlosgallego
12 Apr 2013, 15:31
Nombre completo de agente

Last post by juanman80 « 08 Apr 2013, 12:51
Replies: 1
by juanman80 » 05 Apr 2013, 13:15

1 Replies

2193 Views

Last post by juanman80
08 Apr 2013, 12:51
Estadisticas tomando en cuenta tiempos del calendario

Last post by jalvarado « 06 Apr 2013, 05:27
Replies: 3
by Chris_ » 07 Dec 2010, 20:17

3 Replies

3814 Views

Last post by jalvarado
06 Apr 2013, 05:27
Error configuración SMPT

Last post by jalvarado « 06 Apr 2013, 05:24
Replies: 1
by luis5m » 05 Apr 2013, 19:28

1 Replies

2496 Views

Last post by jalvarado
06 Apr 2013, 05:24
AYUDA! ACL - Dynamic Field

Last post by juanman80 « 05 Apr 2013, 11:57
Replies: 4
by msnewjd » 20 Mar 2013, 20:26

4 Replies

4187 Views

Last post by juanman80
05 Apr 2013, 11:57
No se envía correo después de cambiar contraseña

Last post by carlosgallego « 03 Apr 2013, 16:59
Replies: 1
by gizbo84 » 02 Apr 2013, 11:05

1 Replies

2012 Views

Last post by carlosgallego
03 Apr 2013, 16:59
OTRS DUPLICA CORREOS

Last post by flipk12 « 18 Mar 2013, 13:27
Replies: 2
by markz_28 » 24 Jan 2013, 22:07

2 Replies

2482 Views

Last post by flipk12
18 Mar 2013, 13:27
PINKVERIFY

Last post by carlosgallego « 09 Mar 2013, 00:02
Replies: 1
by julioqx » 08 Mar 2013, 19:46

1 Replies

2588 Views

Last post by carlosgallego
09 Mar 2013, 00:02
HABILITAR CHAT EN OTRS

Last post by did12345 « 26 Feb 2013, 14:33
Replies: 4
by klausneil » 29 Jan 2013, 17:06

4 Replies

5060 Views

Last post by did12345
26 Feb 2013, 14:33
[Consulta] Un usuario, varias compañias

Last post by xga « 14 Feb 2013, 10:00

by xga » 14 Feb 2013, 10:00

0 Replies

1593 Views

Last post by xga
14 Feb 2013, 10:00
Donde puedo obtener documentacion de la DB de OTR?

Last post by juanman80 « 15 Jan 2013, 09:03
Replies: 1
by yeisonpx » 11 Dec 2012, 16:59

1 Replies

2874 Views

Last post by juanman80
15 Jan 2013, 09:03
Tickets from Emails

Last post by klausneil « 24 Dec 2012, 01:11
Replies: 4
by rrodriguez » 11 Dec 2012, 19:26

4 Replies

3529 Views

Last post by klausneil
24 Dec 2012, 01:11
Estado por defecto

Last post by klausneil « 22 Dec 2012, 23:02
Replies: 1
by rrodriguez » 11 Dec 2012, 17:55

1 Replies

2426 Views

Last post by klausneil
22 Dec 2012, 23:02
Portal Cliente - Tickets de la Compañía

Last post by mcortes « 11 Dec 2012, 17:24

by mcortes » 11 Dec 2012, 17:24

0 Replies

1874 Views

Last post by mcortes
11 Dec 2012, 17:24
(CERRADO) OTRS tipo de letra

Last post by klausneil « 06 Dec 2012, 04:32

by klausneil » 06 Dec 2012, 04:32

0 Replies

1606 Views

Last post by klausneil
06 Dec 2012, 04:32
Sincronizar inbox de exchange

Last post by klausneil « 05 Dec 2012, 04:32
Replies: 6
by juliuss » 19 Nov 2010, 19:07

6 Replies

5722 Views

Last post by klausneil
05 Dec 2012, 04:32
Como asignar un ticket a un agente especifico?

Last post by yeisonpx « 30 Nov 2012, 21:54

by yeisonpx » 30 Nov 2012, 21:54

0 Replies

1750 Views

Last post by yeisonpx
30 Nov 2012, 21:54
Campo SERVICIO en nuevos tickets

Last post by macaguenla « 08 Nov 2012, 09:56
Replies: 4
by macaguenla » 07 Nov 2012, 12:52

4 Replies

3750 Views

Last post by macaguenla
08 Nov 2012, 09:56
Actulización OTRS, step by step (pasiño a pasiño)

Last post by cdelprado « 29 Oct 2012, 09:22
Replies: 2
by cdelprado » 23 Oct 2012, 10:53

2 Replies

2902 Views

Last post by cdelprado
29 Oct 2012, 09:22
aviso a agente de todo lo que tenga que ver con un cliente

Last post by miguelmz « 26 Oct 2012, 10:49
Replies: 6
by cdelprado » 19 Sep 2012, 17:37

6 Replies

4438 Views

Last post by miguelmz
26 Oct 2012, 10:49
¿Diferencia entre Close time y Solution Time?

Last post by juliuss « 26 Oct 2012, 02:44
Replies: 5
by aiol » 20 Apr 2012, 16:01

5 Replies

4582 Views

Last post by juliuss
26 Oct 2012, 02:44
gestionar MySql con herramineta gráfica desde Windows

Last post by juliuss « 26 Oct 2012, 02:31
Replies: 8
by cdelprado » 26 Sep 2012, 15:30

8 Replies

5514 Views

Last post by juliuss
26 Oct 2012, 02:31
ampliar el tamaño de las columnas en la vista del ticket

Last post by cdelprado « 23 Oct 2012, 08:00
Replies: 2
by cdelprado » 19 Oct 2012, 12:13

2 Replies

2641 Views

Last post by cdelprado
23 Oct 2012, 08:00
Indicadores funcionamiento servicio que ofrece la aplicación

Last post by miguelmz « 18 Oct 2012, 10:56
Replies: 1
by efacsyc » 11 Oct 2012, 17:04

1 Replies

2181 Views

Last post by miguelmz
18 Oct 2012, 10:56
traducción

Last post by miguelmz « 18 Oct 2012, 10:51
Replies: 1
by jlsfernandez » 16 Oct 2012, 13:41

1 Replies

1902 Views

Last post by miguelmz
18 Oct 2012, 10:51
Cambio de estado de un ticket al asignárselo a un determinad

Last post by miguelmz « 10 Oct 2012, 09:43
Replies: 14
by cdelprado » 19 Sep 2012, 17:38

14 Replies

7602 Views

Last post by miguelmz
10 Oct 2012, 09:43
Cambiar propietario responsable al crear ticket

Last post by miguelmz « 10 Oct 2012, 09:35
Replies: 1
by cdelprado » 04 Oct 2012, 15:55

1 Replies

2453 Views

Last post by miguelmz
10 Oct 2012, 09:35
quiero usar otrs para planificar trabajo, me pue ayudar OTRS

Last post by cdelprado « 09 Oct 2012, 09:38
Replies: 2
by cdelprado » 03 Oct 2012, 18:24

2 Replies

2570 Views

Last post by cdelprado
09 Oct 2012, 09:38
Ampliar campo "Título" para mostrar el maximo titulo

Last post by cdelprado « 09 Oct 2012, 09:37
Replies: 2
by cdelprado » 04 Oct 2012, 13:20

2 Replies

2084 Views

Last post by cdelprado
09 Oct 2012, 09:37
Posibilidad de asociar costes a un ticket

Last post by efacsyc « 03 Oct 2012, 13:25
Replies: 4
by efacsyc » 01 Oct 2012, 18:24

4 Replies

3208 Views

Last post by efacsyc
03 Oct 2012, 13:25
Control de tiempo de pantalla de detalle de un ticket

Last post by efacsyc « 03 Oct 2012, 13:21
Replies: 4
by efacsyc » 01 Oct 2012, 18:26

4 Replies

3327 Views

Last post by efacsyc
03 Oct 2012, 13:21
Configurar la búsqueda de tickets desde el interfaz agente

Last post by miguelmz « 03 Oct 2012, 11:30
Replies: 4
by efacsyc » 27 Sep 2012, 09:37

4 Replies

3241 Views

Last post by miguelmz
03 Oct 2012, 11:30
ticket information, añadir campos a esta seccion

Last post by miguelmz « 03 Oct 2012, 11:10
Replies: 1
by cdelprado » 01 Oct 2012, 10:35

1 Replies

1930 Views

Last post by miguelmz
03 Oct 2012, 11:10
Notificaciones (Event) - Solo envia TicketCreate

Last post by miguelmz « 03 Oct 2012, 11:00
Replies: 1
by PaBlItUs » 12 Sep 2012, 19:37

1 Replies

2053 Views

Last post by miguelmz
03 Oct 2012, 11:00

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