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Transitions fireing automatically

Last post by hkais « 09 Aug 2022, 19:48
Replies: 2
by disciple » 08 Aug 2022, 16:11

2 Replies

905 Views

Last post by hkais
09 Aug 2022, 19:48
Add a old and new Owner on TicketArticleCreate

Last post by disciple « 08 Aug 2022, 16:06
Replies: 4
by disciple » 08 Aug 2022, 12:26

4 Replies

1146 Views

Last post by disciple
08 Aug 2022, 16:06
Pending time in 5d on process?

Last post by disciple « 08 Aug 2022, 12:24
Replies: 8
by disciple » 05 Aug 2022, 17:07

8 Replies

2099 Views

Last post by disciple
08 Aug 2022, 12:24
Process with a manual or automatic ticketnumber?

Last post by hkais « 05 Aug 2022, 18:19
Replies: 6
by disciple » 05 Aug 2022, 08:34

6 Replies

2186 Views

Last post by hkais
05 Aug 2022, 18:19
Customer notifications for other tickets

Last post by kirio77 « 05 Aug 2022, 15:24
Replies: 4
by kirio77 » 04 Aug 2022, 10:32

4 Replies

835 Views

Last post by kirio77
05 Aug 2022, 15:24
Check empty value in the LDAP auth

Last post by shawnbeasley « 05 Aug 2022, 10:43
Replies: 1
by stefanosimula » 04 Aug 2022, 15:33

1 Replies

520 Views

Last post by shawnbeasley
05 Aug 2022, 10:43
OTRS 6 business solution - Survey Result export

Last post by shawnbeasley « 05 Aug 2022, 08:48
Replies: 2
by pj26905 » 02 Aug 2022, 13:23

2 Replies

868 Views

Last post by shawnbeasley
05 Aug 2022, 08:48
Notifications to ticket responsible

Last post by skullz « 04 Aug 2022, 15:30
Replies: 10
by aph » 21 Jan 2015, 11:27

10 Replies

3167 Views

Last post by skullz
04 Aug 2022, 15:30
After upgrading to Znuny 6.3.3 error: There was an error executing Execute() in Kernel::System::Console::Command::Maint…

Last post by shawnbeasley « 04 Aug 2022, 12:42
Replies: 24
by KaiHerlemann » 10 May 2022, 22:28

24 Replies

10832 Views

Last post by shawnbeasley
04 Aug 2022, 12:42
Upgrade 6.2 to 6.3 error with success termination?

Last post by hkais « 03 Aug 2022, 16:27
Replies: 7
by disciple » 02 Aug 2022, 00:58

7 Replies

1248 Views

Last post by hkais
03 Aug 2022, 16:27
Parse email body into dynamic fields?

Last post by shawnbeasley « 03 Aug 2022, 08:08
Replies: 6
by disciple » 01 Aug 2022, 23:46

6 Replies

1825 Views

Last post by shawnbeasley
03 Aug 2022, 08:08
Possible to display dynamic fields on notes on a specific queue?

Last post by root « 02 Aug 2022, 14:14
Replies: 3
by disciple » 02 Aug 2022, 00:08

3 Replies

719 Views

Last post by root
02 Aug 2022, 14:14
Foward Templates not working/showing

Last post by shawnbeasley « 02 Aug 2022, 12:36
Replies: 1
by iclaude » 25 Jul 2022, 13:53

1 Replies

654 Views

Last post by shawnbeasley
02 Aug 2022, 12:36
Company Tickets visible for some Customers

Last post by shawnbeasley « 02 Aug 2022, 12:17
Replies: 1
by chrotha » 01 Aug 2022, 12:30

1 Replies

759 Views

Last post by shawnbeasley
02 Aug 2022, 12:17
Kernel::System::Console::Command::Maint::Email::MailQueue: Error: Message sending already in progress! Skipping...

Last post by kelvintan « 02 Aug 2022, 09:08
Replies: 12
by kelvintan » 29 Jul 2022, 09:30

12 Replies

9276 Views

Last post by kelvintan
02 Aug 2022, 09:08
Bulk

Last post by FHDENIT « 01 Aug 2022, 06:08
Replies: 5
by FHDENIT » 23 Jun 2022, 10:46

5 Replies

2941 Views

Last post by FHDENIT
01 Aug 2022, 06:08
Ograniczenie pól DW oraz UDW do organizacji

Last post by shawnbeasley « 29 Jul 2022, 15:28
Replies: 1
by spaw » 29 Jul 2022, 14:38

1 Replies

435 Views

Last post by shawnbeasley
29 Jul 2022, 15:28
Update from 6.3 to 6.4

Last post by paullef « 28 Jul 2022, 13:58
Replies: 6
by paullef » 28 Jul 2022, 12:14

6 Replies

1737 Views

Last post by paullef
28 Jul 2022, 13:58
Mails from Scheduler Daemon

Last post by ReKr « 25 Jul 2022, 09:12
Replies: 2
by ReKr » 22 Jul 2022, 15:15

2 Replies

691 Views

Last post by ReKr
25 Jul 2022, 09:12
[Solved] Hide Delete Button from CMDB

Last post by chrotha « 22 Jul 2022, 15:58
Replies: 2
by chrotha » 22 Jul 2022, 13:37

2 Replies

615 Views

Last post by chrotha
22 Jul 2022, 15:58
[Solved] Queue View not refreshing

Last post by chrotha « 19 Jul 2022, 19:31
Replies: 2
by chrotha » 19 Jul 2022, 18:39

2 Replies

698 Views

Last post by chrotha
19 Jul 2022, 19:31
[solved] is Znuny4OTRS-GIArticleSend part of distribution?

Last post by hkais « 19 Jul 2022, 10:52
Replies: 2
by hkais » 19 Jul 2022, 09:46

2 Replies

604 Views

Last post by hkais
19 Jul 2022, 10:52
Esclation handling

Last post by hkais « 15 Jul 2022, 14:19
Replies: 2
by hkais » 13 Jul 2022, 14:21

2 Replies

653 Views

Last post by hkais
15 Jul 2022, 14:19
Setting the X-OTRS-CustomerUser-Field

Last post by Octane « 14 Jul 2022, 08:07
Replies: 4
by Octane » 10 Jul 2022, 12:46

4 Replies

1517 Views

Last post by Octane
14 Jul 2022, 08:07
Status View/Queue View is loading very slowly, probably after merging tickets

Last post by KaiHerlemann « 12 Jul 2022, 21:49

by KaiHerlemann » 12 Jul 2022, 21:49

0 Replies

3653 Views

Last post by KaiHerlemann
12 Jul 2022, 21:49
Znuny Oauth2 pop office 365

Last post by root « 09 Jul 2022, 16:37
Replies: 15
by paullef » 17 Jun 2022, 19:45

15 Replies

14112 Views

Last post by root
09 Jul 2022, 16:37
PostMaster::CheckFollowUpModule###0400-Attachments deactivated yet merging still happens

Last post by hkais « 27 Jun 2022, 13:05
Replies: 1
by freerickhan » 21 Jun 2022, 12:44

1 Replies

590 Views

Last post by hkais
27 Jun 2022, 13:05
Help - FREE FIELDS menu

Last post by root « 24 Jun 2022, 17:03
Replies: 1
by 1975 » 24 Jun 2022, 16:50

1 Replies

646 Views

Last post by root
24 Jun 2022, 17:03
Migrating from OTRS to Znuny,old tickets don't show HTML body

Last post by root « 24 Jun 2022, 05:35
Replies: 1
by chiel821 » 23 Jun 2022, 23:38

1 Replies

466 Views

Last post by root
24 Jun 2022, 05:35
include ticket id (not ticket number) in report

Last post by PhyrePhoX « 23 Jun 2022, 09:34
Replies: 10
by PhyrePhoX » 16 Jun 2022, 09:25

10 Replies

2269 Views

Last post by PhyrePhoX
23 Jun 2022, 09:34
OTRS REST API With Two Factor Authentication

Last post by AESPINO « 22 Jun 2022, 16:47
Replies: 7
by netoruben » 29 Mar 2021, 18:21

7 Replies

6464 Views

Last post by AESPINO
22 Jun 2022, 16:47
Otrs 6 Community oath2 office 365

Last post by root « 19 Jun 2022, 20:38
Replies: 3
by pintureti » 18 Jun 2022, 16:16

3 Replies

785 Views

Last post by root
19 Jun 2022, 20:38
otrs customer db (postgres) update - how to reflect

Last post by PhyrePhoX « 15 Jun 2022, 11:18
Replies: 3
by PhyrePhoX » 15 Jun 2022, 08:39

3 Replies

753 Views

Last post by PhyrePhoX
15 Jun 2022, 11:18
OTRS 6. How to automatically export CMDB?

Last post by wurzel « 10 Jun 2022, 14:45
Replies: 6
by neillq » 17 May 2022, 07:31

6 Replies

1494 Views

Last post by wurzel
10 Jun 2022, 14:45
Dynamic field in response template

Last post by root « 08 Jun 2022, 18:43
Replies: 3
by Rikimaru » 23 May 2022, 15:28

3 Replies

1205 Views

Last post by root
08 Jun 2022, 18:43
Generic agent vs. UI search behaves differently

Last post by root « 03 Jun 2022, 20:15
Replies: 6
by hkais » 30 May 2022, 13:04

6 Replies

1027 Views

Last post by root
03 Jun 2022, 20:15
OTRS 6. How to add a column to search result

Last post by hkais « 03 Jun 2022, 15:31
Replies: 6
by neillq » 04 May 2022, 10:53

6 Replies

2099 Views

Last post by hkais
03 Jun 2022, 15:31
Gmail account connection problem via OAuth 2.0 authorization

Last post by jojo « 01 Jun 2022, 10:55
Replies: 1
by nubla2 » 01 Jun 2022, 10:40

1 Replies

1159 Views

Last post by jojo
01 Jun 2022, 10:55
Keep state on reply

Last post by dsekelybrs « 31 May 2022, 23:48
Replies: 10
by dsekelybrs » 20 May 2022, 21:24

10 Replies

1834 Views

Last post by dsekelybrs
31 May 2022, 23:48
[solved] Ubuntu 20.04 Jq not installed

Last post by hkais « 23 May 2022, 14:42
Replies: 5
by hkais » 21 May 2022, 22:14

5 Replies

6132 Views

Last post by hkais
23 May 2022, 14:42
*SOLVED* Znuny LTS 6.0.43 MariaDB 10.5.15 adjust the max_allowed_packet setting

Last post by captntano « 20 May 2022, 08:48
Replies: 4
by captntano » 18 May 2022, 14:45

4 Replies

2374 Views

Last post by captntano
20 May 2022, 08:48
Addition of country categories on OTRS Platform

Last post by aolafare « 19 May 2022, 08:31
Replies: 4
by aolafare » 04 Apr 2022, 14:31

4 Replies

890 Views

Last post by aolafare
19 May 2022, 08:31
HELP - Listas de controle de acesso (ACL)

Last post by 1975 « 17 May 2022, 21:10

by 1975 » 17 May 2022, 21:10

0 Replies

2846 Views

Last post by 1975
17 May 2022, 21:10
[solved] Issues understanding escalations

Last post by hkais « 11 May 2022, 14:02
Replies: 2
by hkais » 08 May 2022, 16:00

2 Replies

791 Views

Last post by hkais
11 May 2022, 14:02
New Ticket Types?

Last post by reneeb « 05 May 2022, 17:47
Replies: 4
by hkais » 27 Apr 2022, 18:32

4 Replies

1770 Views

Last post by reneeb
05 May 2022, 17:47
Send email when create new ticket from webService in OTRS 5.0

Last post by root « 28 Apr 2022, 13:33
Replies: 2
by caragon » 28 Apr 2022, 10:55

2 Replies

748 Views

Last post by root
28 Apr 2022, 13:33
Template usage / Feature request?

Last post by hkais « 28 Apr 2022, 11:30
Replies: 2
by hkais » 27 Apr 2022, 10:59

2 Replies

731 Views

Last post by hkais
28 Apr 2022, 11:30
Addon "SortByLastContact": Column for last customer contact is empty

Last post by KaiHerlemann « 16 Apr 2022, 10:08
Replies: 2
by KaiHerlemann » 15 Apr 2022, 22:33

2 Replies

745 Views

Last post by KaiHerlemann
16 Apr 2022, 10:08
Change otrs name in URL

Last post by skullz « 15 Apr 2022, 09:19
Replies: 5
by jamiegriffiths » 14 Apr 2022, 08:54

5 Replies

1592 Views

Last post by skullz
15 Apr 2022, 09:19
generic agent - pass arguments to a script / or write data into customer database automatically

Last post by root « 11 Apr 2022, 07:40
Replies: 1
by PhyrePhoX » 11 Apr 2022, 01:37

1 Replies

751 Views

Last post by root
11 Apr 2022, 07:40

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