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OTRS 6. How to add a column to search result

Last post by hkais « 03 Jun 2022, 15:31
Replies: 6
by neillq » 04 May 2022, 10:53

6 Replies

2326 Views

Last post by hkais
03 Jun 2022, 15:31
Gmail account connection problem via OAuth 2.0 authorization

Last post by jojo « 01 Jun 2022, 10:55
Replies: 1
by nubla2 » 01 Jun 2022, 10:40

1 Replies

1291 Views

Last post by jojo
01 Jun 2022, 10:55
Keep state on reply

Last post by dsekelybrs « 31 May 2022, 23:48
Replies: 10
by dsekelybrs » 20 May 2022, 21:24

10 Replies

2228 Views

Last post by dsekelybrs
31 May 2022, 23:48
[solved] Ubuntu 20.04 Jq not installed

Last post by hkais « 23 May 2022, 14:42
Replies: 5
by hkais » 21 May 2022, 22:14

5 Replies

6954 Views

Last post by hkais
23 May 2022, 14:42
*SOLVED* Znuny LTS 6.0.43 MariaDB 10.5.15 adjust the max_allowed_packet setting

Last post by captntano « 20 May 2022, 08:48
Replies: 4
by captntano » 18 May 2022, 14:45

4 Replies

2736 Views

Last post by captntano
20 May 2022, 08:48
Addition of country categories on OTRS Platform

Last post by aolafare « 19 May 2022, 08:31
Replies: 4
by aolafare » 04 Apr 2022, 14:31

4 Replies

1043 Views

Last post by aolafare
19 May 2022, 08:31
HELP - Listas de controle de acesso (ACL)

Last post by 1975 « 17 May 2022, 21:10

by 1975 » 17 May 2022, 21:10

0 Replies

3009 Views

Last post by 1975
17 May 2022, 21:10
[solved] Issues understanding escalations

Last post by hkais « 11 May 2022, 14:02
Replies: 2
by hkais » 08 May 2022, 16:00

2 Replies

924 Views

Last post by hkais
11 May 2022, 14:02
New Ticket Types?

Last post by reneeb « 05 May 2022, 17:47
Replies: 4
by hkais » 27 Apr 2022, 18:32

4 Replies

2118 Views

Last post by reneeb
05 May 2022, 17:47
Send email when create new ticket from webService in OTRS 5.0

Last post by root « 28 Apr 2022, 13:33
Replies: 2
by caragon » 28 Apr 2022, 10:55

2 Replies

869 Views

Last post by root
28 Apr 2022, 13:33
Template usage / Feature request?

Last post by hkais « 28 Apr 2022, 11:30
Replies: 2
by hkais » 27 Apr 2022, 10:59

2 Replies

841 Views

Last post by hkais
28 Apr 2022, 11:30
Addon "SortByLastContact": Column for last customer contact is empty

Last post by KaiHerlemann « 16 Apr 2022, 10:08
Replies: 2
by KaiHerlemann » 15 Apr 2022, 22:33

2 Replies

878 Views

Last post by KaiHerlemann
16 Apr 2022, 10:08
Change otrs name in URL

Last post by skullz « 15 Apr 2022, 09:19
Replies: 5
by jamiegriffiths » 14 Apr 2022, 08:54

5 Replies

1890 Views

Last post by skullz
15 Apr 2022, 09:19
generic agent - pass arguments to a script / or write data into customer database automatically

Last post by root « 11 Apr 2022, 07:40
Replies: 1
by PhyrePhoX » 11 Apr 2022, 01:37

1 Replies

864 Views

Last post by root
11 Apr 2022, 07:40
Problems in creating a Postmaster filter that moves a ticket in a specific Queue

Last post by root « 06 Apr 2022, 10:52
Replies: 1
by ovidiudinisor » 05 Apr 2022, 15:50

1 Replies

676 Views

Last post by root
06 Apr 2022, 10:52
OTRS feature

Last post by elitt « 05 Apr 2022, 17:26
Replies: 3
by oscar » 18 Apr 2011, 10:34

3 Replies

2198 Views

Last post by elitt
05 Apr 2022, 17:26
New install questions (migration from OTRS 5)

Last post by chiel821 « 05 Apr 2022, 13:27
Replies: 3
by chiel821 » 30 Mar 2022, 15:47

3 Replies

1965 Views

Last post by chiel821
05 Apr 2022, 13:27
Delete tickets - error

Last post by skullz « 04 Apr 2022, 23:26
Replies: 1
by egon64 » 04 Apr 2022, 09:43

1 Replies

863 Views

Last post by skullz
04 Apr 2022, 23:26
Close Ticket - Add Hyperlink

Last post by skullz « 01 Apr 2022, 14:05
Replies: 1
by jamiegriffiths » 31 Mar 2022, 16:11

1 Replies

924 Views

Last post by skullz
01 Apr 2022, 14:05
OTRS6 Tag Reference

Last post by root « 25 Mar 2022, 18:19
Replies: 6
by KojiOkano » 22 Feb 2018, 05:07

6 Replies

16098 Views

Last post by root
25 Mar 2022, 18:19
What does "Bug Fix for missing codemirror" mean?

Last post by schulmann « 23 Mar 2022, 15:39
Replies: 2
by schulmann » 23 Mar 2022, 09:41

2 Replies

1012 Views

Last post by schulmann
23 Mar 2022, 15:39
CMDB Packages for OTRS 6.3

Last post by Johannes « 22 Mar 2022, 13:20
Replies: 1
by chrotha » 22 Mar 2022, 13:03

1 Replies

869 Views

Last post by Johannes
22 Mar 2022, 13:20
Error 500 on click on Support Assessment

Last post by Johannes « 22 Mar 2022, 10:34
Replies: 12
by hkais » 11 Mar 2018, 11:39

12 Replies

6191 Views

Last post by Johannes
22 Mar 2022, 10:34
How to create a report with owner, ticket ages, esclation ages?

Last post by Johannes « 22 Mar 2022, 10:29
Replies: 1
by hkais » 20 Mar 2022, 14:06

1 Replies

705 Views

Last post by Johannes
22 Mar 2022, 10:29
Current customer user

Last post by skullz « 21 Mar 2022, 16:49
Replies: 2
by ernstf » 28 Jan 2022, 16:17

2 Replies

1402 Views

Last post by skullz
21 Mar 2022, 16:49
Unlock on close?

Last post by skullz « 21 Mar 2022, 16:43
Replies: 7
by hkais » 15 Mar 2022, 17:51

7 Replies

1880 Views

Last post by skullz
21 Mar 2022, 16:43
Make mapping Groups <-> Roles as default after creating group

Last post by skullz « 21 Mar 2022, 16:40
Replies: 1
by hkais » 20 Mar 2022, 12:45

1 Replies

657 Views

Last post by skullz
21 Mar 2022, 16:40
Agent can'f follow ticket which he created

Last post by shawnbeasley « 17 Mar 2022, 16:27
Replies: 1
by kukasky » 30 Dec 2021, 10:28

1 Replies

1513 Views

Last post by shawnbeasley
17 Mar 2022, 16:27
Ticket reminders/updates sent repeatedly, even ticket was closed previously

Last post by graychev « 17 Mar 2022, 09:12
Replies: 6
by graychev » 18 Jun 2021, 08:59

6 Replies

1704 Views

Last post by graychev
17 Mar 2022, 09:12
Settings overridden by ZZZAuto.pm

Last post by root « 16 Mar 2022, 22:20
Replies: 5
by Rhendak » 21 Feb 2022, 14:48

5 Replies

1707 Views

Last post by root
16 Mar 2022, 22:20
Broken package after upgrade

Last post by root « 16 Mar 2022, 22:18
Replies: 8
by gob » 11 Mar 2022, 16:09

8 Replies

3670 Views

Last post by root
16 Mar 2022, 22:18
Attachment management OTRS 6

Last post by JohnyGuardian « 16 Mar 2022, 15:20
Replies: 8
by JohnyGuardian » 15 Mar 2022, 10:18

8 Replies

3755 Views

Last post by JohnyGuardian
16 Mar 2022, 15:20
How to enforce a minimum length on a close comment?

Last post by Johannes « 16 Mar 2022, 12:55
Replies: 7
by hkais » 21 Aug 2021, 16:20

7 Replies

2137 Views

Last post by Johannes
16 Mar 2022, 12:55
Best practice for status pending state on reply

Last post by hkais « 16 Mar 2022, 12:38
Replies: 2
by hkais » 15 Mar 2022, 20:06

2 Replies

1862 Views

Last post by hkais
16 Mar 2022, 12:38
Znuny 6.3 and PostgreSQL

Last post by root « 15 Mar 2022, 17:01
Replies: 1
by sle15 » 15 Mar 2022, 15:35

1 Replies

1425 Views

Last post by root
15 Mar 2022, 17:01
How to set a generic agent Note to more than 200 chars?

Last post by Johannes « 15 Mar 2022, 10:26
Replies: 4
by hkais » 30 Aug 2021, 10:46

4 Replies

2934 Views

Last post by Johannes
15 Mar 2022, 10:26
Azure AD Agent <--> Group assignment

Last post by gob « 14 Mar 2022, 16:08
Replies: 2
by gob » 13 Mar 2022, 20:03

2 Replies

1221 Views

Last post by gob
14 Mar 2022, 16:08
How to allow a user group access to specific admin functions?

Last post by reneeb « 10 Mar 2022, 15:16
Replies: 4
by hkais » 01 Jul 2020, 08:14

4 Replies

4378 Views

Last post by reneeb
10 Mar 2022, 15:16
Groups/roles possible to edit/reply on locked tickets?

Last post by reneeb « 09 Mar 2022, 10:21
Replies: 6
by hkais » 18 Aug 2021, 13:32

6 Replies

2949 Views

Last post by reneeb
09 Mar 2022, 10:21
[Solved] Hide Process Ticket Option for specific Customer User

Last post by chrotha « 08 Mar 2022, 17:52
Replies: 3
by chrotha » 04 Feb 2022, 19:10

3 Replies

1695 Views

Last post by chrotha
08 Mar 2022, 17:52
error: OTRS Scheduler Daemon Cron: ArticleSearchIndexRebuild

Last post by hkais « 07 Mar 2022, 15:22
Replies: 2
by hkais » 07 Mar 2022, 09:36

2 Replies

998 Views

Last post by hkais
07 Mar 2022, 15:22
Possible modify & apply change cmd ArticleSearchIndexRebuild?

Last post by Johannes « 06 Mar 2022, 21:38
Replies: 1
by hkais » 03 Mar 2022, 08:37

1 Replies

929 Views

Last post by Johannes
06 Mar 2022, 21:38
Connection IC

Last post by cilap « 03 Mar 2022, 20:58
Replies: 1
by 1802932 » 07 Feb 2022, 00:02

1 Replies

886 Views

Last post by cilap
03 Mar 2022, 20:58
Manipulate Customer Information from AD

Last post by fsidoli « 27 Feb 2022, 12:52
Replies: 7
by fsidoli » 24 Feb 2022, 12:33

7 Replies

2188 Views

Last post by fsidoli
27 Feb 2022, 12:52
Merge requires lock on bulk / merge for roles?

Last post by Johannes « 25 Feb 2022, 16:14
Replies: 4
by hkais » 25 Feb 2022, 09:22

4 Replies

2094 Views

Last post by Johannes
25 Feb 2022, 16:14
I can't change the priority or close of a ticket

Last post by Maxtone « 23 Feb 2022, 17:03
Replies: 3
by Maxtone » 23 Feb 2022, 16:00

3 Replies

1150 Views

Last post by Maxtone
23 Feb 2022, 17:03
Tons of tickets "OTRS Scheduler Daemon Cron: ArticleSearchIndexRebuild"

Last post by Johannes « 23 Feb 2022, 16:25
Replies: 14
by hkais » 21 Feb 2022, 14:48

14 Replies

4375 Views

Last post by Johannes
23 Feb 2022, 16:25
Any paths to migrate from commercial DBs to open source?

Last post by skullz « 21 Feb 2022, 10:14
Replies: 1
by cilap » 20 Feb 2022, 21:23

1 Replies

822 Views

Last post by skullz
21 Feb 2022, 10:14
upgrade 5 to 6: is not an entity value type, skipping...

Last post by hkais « 20 Feb 2022, 20:15
Replies: 18
by hkais » 15 Feb 2022, 09:48

18 Replies

9214 Views

Last post by hkais
20 Feb 2022, 20:15
Integration OCS Invetory to OTRS Auto.

Last post by reneeb « 16 Feb 2022, 08:27
Replies: 1
by andrezaomac » 14 Feb 2022, 20:37

1 Replies

1572 Views

Last post by reneeb
16 Feb 2022, 08:27

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