Help

Moderator: crythias

New Topic

13278 topics

Page 12 of 266
- Jump to page:
Previous
1
…
10
11
12
13
14
…
266
Next

Topics

Replies

Views

Last post

Problems in creating a Postmaster filter that moves a ticket in a specific Queue

Last post by root « 06 Apr 2022, 10:52
Replies: 1
by ovidiudinisor » 05 Apr 2022, 15:50

1 Replies

578 Views

Last post by root
06 Apr 2022, 10:52
OTRS feature

Last post by elitt « 05 Apr 2022, 17:26
Replies: 3
by oscar » 18 Apr 2011, 10:34

3 Replies

1968 Views

Last post by elitt
05 Apr 2022, 17:26
New install questions (migration from OTRS 5)

Last post by chiel821 « 05 Apr 2022, 13:27
Replies: 3
by chiel821 » 30 Mar 2022, 15:47

3 Replies

1687 Views

Last post by chiel821
05 Apr 2022, 13:27
Delete tickets - error

Last post by skullz « 04 Apr 2022, 23:26
Replies: 1
by egon64 » 04 Apr 2022, 09:43

1 Replies

747 Views

Last post by skullz
04 Apr 2022, 23:26
Close Ticket - Add Hyperlink

Last post by skullz « 01 Apr 2022, 14:05
Replies: 1
by jamiegriffiths » 31 Mar 2022, 16:11

1 Replies

809 Views

Last post by skullz
01 Apr 2022, 14:05
OTRS6 Tag Reference

Last post by root « 25 Mar 2022, 18:19
Replies: 6
by KojiOkano » 22 Feb 2018, 05:07

6 Replies

15702 Views

Last post by root
25 Mar 2022, 18:19
What does "Bug Fix for missing codemirror" mean?

Last post by schulmann « 23 Mar 2022, 15:39
Replies: 2
by schulmann » 23 Mar 2022, 09:41

2 Replies

813 Views

Last post by schulmann
23 Mar 2022, 15:39
CMDB Packages for OTRS 6.3

Last post by Johannes « 22 Mar 2022, 13:20
Replies: 1
by chrotha » 22 Mar 2022, 13:03

1 Replies

727 Views

Last post by Johannes
22 Mar 2022, 13:20
Error 500 on click on Support Assessment

Last post by Johannes « 22 Mar 2022, 10:34
Replies: 12
by hkais » 11 Mar 2018, 11:39

12 Replies

5819 Views

Last post by Johannes
22 Mar 2022, 10:34
How to create a report with owner, ticket ages, esclation ages?

Last post by Johannes « 22 Mar 2022, 10:29
Replies: 1
by hkais » 20 Mar 2022, 14:06

1 Replies

610 Views

Last post by Johannes
22 Mar 2022, 10:29
Current customer user

Last post by skullz « 21 Mar 2022, 16:49
Replies: 2
by ernstf » 28 Jan 2022, 16:17

2 Replies

1280 Views

Last post by skullz
21 Mar 2022, 16:49
Unlock on close?

Last post by skullz « 21 Mar 2022, 16:43
Replies: 7
by hkais » 15 Mar 2022, 17:51

7 Replies

1589 Views

Last post by skullz
21 Mar 2022, 16:43
Make mapping Groups <-> Roles as default after creating group

Last post by skullz « 21 Mar 2022, 16:40
Replies: 1
by hkais » 20 Mar 2022, 12:45

1 Replies

560 Views

Last post by skullz
21 Mar 2022, 16:40
Agent can'f follow ticket which he created

Last post by shawnbeasley « 17 Mar 2022, 16:27
Replies: 1
by kukasky » 30 Dec 2021, 10:28

1 Replies

1442 Views

Last post by shawnbeasley
17 Mar 2022, 16:27
Ticket reminders/updates sent repeatedly, even ticket was closed previously

Last post by graychev « 17 Mar 2022, 09:12
Replies: 6
by graychev » 18 Jun 2021, 08:59

6 Replies

1482 Views

Last post by graychev
17 Mar 2022, 09:12
Settings overridden by ZZZAuto.pm

Last post by root « 16 Mar 2022, 22:20
Replies: 5
by Rhendak » 21 Feb 2022, 14:48

5 Replies

1474 Views

Last post by root
16 Mar 2022, 22:20
Broken package after upgrade

Last post by root « 16 Mar 2022, 22:18
Replies: 8
by gob » 11 Mar 2022, 16:09

8 Replies

3207 Views

Last post by root
16 Mar 2022, 22:18
Attachment management OTRS 6

Last post by JohnyGuardian « 16 Mar 2022, 15:20
Replies: 8
by JohnyGuardian » 15 Mar 2022, 10:18

8 Replies

3069 Views

Last post by JohnyGuardian
16 Mar 2022, 15:20
How to enforce a minimum length on a close comment?

Last post by Johannes « 16 Mar 2022, 12:55
Replies: 7
by hkais » 21 Aug 2021, 16:20

7 Replies

1884 Views

Last post by Johannes
16 Mar 2022, 12:55
Best practice for status pending state on reply

Last post by hkais « 16 Mar 2022, 12:38
Replies: 2
by hkais » 15 Mar 2022, 20:06

2 Replies

1639 Views

Last post by hkais
16 Mar 2022, 12:38
Znuny 6.3 and PostgreSQL

Last post by root « 15 Mar 2022, 17:01
Replies: 1
by sle15 » 15 Mar 2022, 15:35

1 Replies

1255 Views

Last post by root
15 Mar 2022, 17:01
How to set a generic agent Note to more than 200 chars?

Last post by Johannes « 15 Mar 2022, 10:26
Replies: 4
by hkais » 30 Aug 2021, 10:46

4 Replies

2551 Views

Last post by Johannes
15 Mar 2022, 10:26
Azure AD Agent <--> Group assignment

Last post by gob « 14 Mar 2022, 16:08
Replies: 2
by gob » 13 Mar 2022, 20:03

2 Replies

1083 Views

Last post by gob
14 Mar 2022, 16:08
How to allow a user group access to specific admin functions?

Last post by reneeb « 10 Mar 2022, 15:16
Replies: 4
by hkais » 01 Jul 2020, 08:14

4 Replies

3738 Views

Last post by reneeb
10 Mar 2022, 15:16
Groups/roles possible to edit/reply on locked tickets?

Last post by reneeb « 09 Mar 2022, 10:21
Replies: 6
by hkais » 18 Aug 2021, 13:32

6 Replies

2260 Views

Last post by reneeb
09 Mar 2022, 10:21
[Solved] Hide Process Ticket Option for specific Customer User

Last post by chrotha « 08 Mar 2022, 17:52
Replies: 3
by chrotha » 04 Feb 2022, 19:10

3 Replies

1530 Views

Last post by chrotha
08 Mar 2022, 17:52
error: OTRS Scheduler Daemon Cron: ArticleSearchIndexRebuild

Last post by hkais « 07 Mar 2022, 15:22
Replies: 2
by hkais » 07 Mar 2022, 09:36

2 Replies

834 Views

Last post by hkais
07 Mar 2022, 15:22
Possible modify & apply change cmd ArticleSearchIndexRebuild?

Last post by Johannes « 06 Mar 2022, 21:38
Replies: 1
by hkais » 03 Mar 2022, 08:37

1 Replies

832 Views

Last post by Johannes
06 Mar 2022, 21:38
Connection IC

Last post by cilap « 03 Mar 2022, 20:58
Replies: 1
by 1802932 » 07 Feb 2022, 00:02

1 Replies

780 Views

Last post by cilap
03 Mar 2022, 20:58
Manipulate Customer Information from AD

Last post by fsidoli « 27 Feb 2022, 12:52
Replies: 7
by fsidoli » 24 Feb 2022, 12:33

7 Replies

1950 Views

Last post by fsidoli
27 Feb 2022, 12:52
Merge requires lock on bulk / merge for roles?

Last post by Johannes « 25 Feb 2022, 16:14
Replies: 4
by hkais » 25 Feb 2022, 09:22

4 Replies

1742 Views

Last post by Johannes
25 Feb 2022, 16:14
I can't change the priority or close of a ticket

Last post by Maxtone « 23 Feb 2022, 17:03
Replies: 3
by Maxtone » 23 Feb 2022, 16:00

3 Replies

993 Views

Last post by Maxtone
23 Feb 2022, 17:03
Tons of tickets "OTRS Scheduler Daemon Cron: ArticleSearchIndexRebuild"

Last post by Johannes « 23 Feb 2022, 16:25
Replies: 14
by hkais » 21 Feb 2022, 14:48

14 Replies

3819 Views

Last post by Johannes
23 Feb 2022, 16:25
Any paths to migrate from commercial DBs to open source?

Last post by skullz « 21 Feb 2022, 10:14
Replies: 1
by cilap » 20 Feb 2022, 21:23

1 Replies

724 Views

Last post by skullz
21 Feb 2022, 10:14
upgrade 5 to 6: is not an entity value type, skipping...

Last post by hkais « 20 Feb 2022, 20:15
Replies: 18
by hkais » 15 Feb 2022, 09:48

18 Replies

7373 Views

Last post by hkais
20 Feb 2022, 20:15
Integration OCS Invetory to OTRS Auto.

Last post by reneeb « 16 Feb 2022, 08:27
Replies: 1
by andrezaomac » 14 Feb 2022, 20:37

1 Replies

1293 Views

Last post by reneeb
16 Feb 2022, 08:27
upgrade 5 to 6: Use of uninitialized value

Last post by root « 16 Feb 2022, 00:01
Replies: 5
by hkais » 12 Feb 2022, 23:42

5 Replies

2088 Views

Last post by root
16 Feb 2022, 00:01
Are DBUpdate-to-X.pl scripts idemponent?

Last post by hkais « 15 Feb 2022, 14:22
Replies: 2
by hkais » 12 Feb 2022, 23:44

2 Replies

873 Views

Last post by hkais
15 Feb 2022, 14:22
Upgrade 5.0 to 6.0: utf8 vs utf8mb4

Last post by hkais « 12 Feb 2022, 23:50
Replies: 2
by hkais » 12 Feb 2022, 09:07

2 Replies

3359 Views

Last post by hkais
12 Feb 2022, 23:50
Znuny packages on OTRS remove before upgrade to Znuny?

Last post by root « 11 Feb 2022, 18:49
Replies: 3
by hkais » 11 Feb 2022, 10:24

3 Replies

1258 Views

Last post by root
11 Feb 2022, 18:49
uninitialized value %Queues TicketQueueOverview.pm

Last post by hkais « 11 Feb 2022, 10:29
Replies: 8
by hkais » 09 Feb 2022, 14:10

8 Replies

2112 Views

Last post by hkais
11 Feb 2022, 10:29
How to create e-mail tickets via REST API?

Last post by root « 11 Feb 2022, 10:29
Replies: 3
by cilap » 11 Feb 2022, 09:57

3 Replies

3178 Views

Last post by root
11 Feb 2022, 10:29
strange errors devurandom.pm & Random/Source/Factory.pm

Last post by hkais « 10 Feb 2022, 19:23
Replies: 6
by hkais » 09 Feb 2022, 14:33

6 Replies

1910 Views

Last post by hkais
10 Feb 2022, 19:23
Error log

Last post by root « 09 Feb 2022, 16:14
Replies: 9
by ruzzetto » 18 Sep 2018, 12:42

9 Replies

4441 Views

Last post by root
09 Feb 2022, 16:14
[solved] Open Tickets / Need to be answered - page limit

Last post by gawkla « 04 Feb 2022, 11:06
Replies: 2
by gawkla » 03 Feb 2022, 15:19

2 Replies

1354 Views

Last post by gawkla
04 Feb 2022, 11:06
Need to stop first response time of ticket

Last post by root « 03 Feb 2022, 13:55
Replies: 3
by sanojs » 02 Feb 2022, 16:32

3 Replies

914 Views

Last post by root
03 Feb 2022, 13:55
No attachments when create new ticket via customer portal

Last post by boosten « 02 Feb 2022, 09:04
Replies: 3
by boosten » 01 Feb 2022, 15:51

3 Replies

1132 Views

Last post by boosten
02 Feb 2022, 09:04
Dafault Agent Preferences

Last post by root « 01 Feb 2022, 10:10
Replies: 1
by andy17d » 31 Jan 2022, 14:27

1 Replies

689 Views

Last post by root
01 Feb 2022, 10:10
template for text in CustomerTicketMessage

Last post by gschulz « 28 Jan 2022, 16:34
Replies: 6
by GSBERLIN » 03 Jan 2022, 12:33

6 Replies

3034 Views

Last post by gschulz
28 Jan 2022, 16:34
Looking to setup different flow for problem management in OTRS

Last post by sanojs « 28 Jan 2022, 15:04
Replies: 8
by sanojs » 27 Jan 2022, 12:16

8 Replies

1878 Views

Last post by sanojs
28 Jan 2022, 15:04

New Topic

13278 topics

Page 12 of 266
- Jump to page:
Previous
1
…
10
11
12
13
14
…
266
Next

Return to Board Index

Forum permissions

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum