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Last post

Adding Note change ticket sender

Last post by root « 10 Feb 2021, 11:19
Replies: 2
by Scheatt » 09 Jan 2021, 09:21

2 Replies

1855 Views

Last post by root
10 Feb 2021, 11:19
Queues and tickets problems

Last post by reneeb « 09 Feb 2021, 17:50
Replies: 3
by Fimas » 08 Feb 2021, 19:24

3 Replies

1443 Views

Last post by reneeb
09 Feb 2021, 17:50
Migration of Plugins

Last post by alexus « 06 Feb 2021, 20:56
Replies: 3
by msksharma » 12 Jan 2021, 10:33

3 Replies

1782 Views

Last post by alexus
06 Feb 2021, 20:56
Can't write /opt/otrs/var/tmp/CacheFileStorable Permission denied

Last post by hermawan « 05 Feb 2021, 17:24
Replies: 2
by hermawan » 04 Feb 2021, 17:20

2 Replies

4191 Views

Last post by hermawan
05 Feb 2021, 17:24
Do not change ticket state on customer follow-up

Last post by esaunders « 04 Feb 2021, 19:03
Replies: 3
by esaunders » 04 Feb 2021, 02:29

3 Replies

1380 Views

Last post by esaunders
04 Feb 2021, 19:03
Hide response from customer

Last post by dsm « 03 Feb 2021, 17:47
Replies: 2
by dsm » 22 Jan 2021, 15:35

2 Replies

1320 Views

Last post by dsm
03 Feb 2021, 17:47
Dynamic Fields in the status view

Last post by ntaf « 03 Feb 2021, 15:59

by ntaf » 03 Feb 2021, 15:59

0 Replies

2488 Views

Last post by ntaf
03 Feb 2021, 15:59
Kernel::System::Ticket::Number::Date autoincrement counter not working

Last post by bah « 01 Feb 2021, 17:24
Replies: 5
by jbaptiste » 15 Jan 2021, 01:41

5 Replies

3715 Views

Last post by bah
01 Feb 2021, 17:24
Ticket with multiple recipients

Last post by reneeb « 01 Feb 2021, 17:03
Replies: 1
by msksharma » 01 Feb 2021, 13:31

1 Replies

1165 Views

Last post by reneeb
01 Feb 2021, 17:03
Deleted USER_PREFERENCES table while performing jmeter tests

Last post by drodralv « 29 Jan 2021, 23:32
Replies: 1
by drodralv » 29 Jan 2021, 12:44

1 Replies

5852 Views

Last post by drodralv
29 Jan 2021, 23:32
OTRS No TicketID is given!

Last post by alexus « 29 Jan 2021, 11:46
Replies: 9
by arberod » 26 Jan 2021, 14:14

9 Replies

5082 Views

Last post by alexus
29 Jan 2021, 11:46
Chat Communication Channel

Last post by alexus « 27 Jan 2021, 18:16
Replies: 3
by gob » 27 Jan 2021, 13:21

3 Replies

2965 Views

Last post by alexus
27 Jan 2021, 18:16
Default Email Address on Response Templates

Last post by reneeb « 26 Jan 2021, 15:05
Replies: 1
by iclaude » 26 Jan 2021, 14:11

1 Replies

1063 Views

Last post by reneeb
26 Jan 2021, 15:05
Exporting Tickets from OTRS 6

Last post by roderickal96 « 25 Jan 2021, 22:13
Replies: 9
by roderickal96 » 20 Jan 2021, 18:37

9 Replies

8793 Views

Last post by roderickal96
25 Jan 2021, 22:13
Use OTRS Web Services to Update Change Request Variables

Last post by root « 23 Jan 2021, 01:34
Replies: 5
by Jpio630 » 27 Aug 2019, 22:06

5 Replies

3443 Views

Last post by root
23 Jan 2021, 01:34
ConfigItem View - Itens as link

Last post by VCSousa « 21 Jan 2021, 15:51
Replies: 3
by VCSousa » 20 Jan 2021, 14:38

3 Replies

1917 Views

Last post by VCSousa
21 Jan 2021, 15:51
Dropdown fields/options stay Loading... on Firefox

Last post by iclaude « 20 Jan 2021, 14:25
Replies: 2
by iclaude » 20 Jan 2021, 12:30

2 Replies

1262 Views

Last post by iclaude
20 Jan 2021, 14:25
User cannot see tickets in Queue but can access via ticket number

Last post by msksharma « 20 Jan 2021, 13:40
Replies: 13
by msksharma » 11 Jan 2021, 17:20

13 Replies

8507 Views

Last post by msksharma
20 Jan 2021, 13:40
OTRS 5, ticket notifications, emails with OTRS tags

Last post by ibgb « 20 Jan 2021, 09:31

by ibgb » 20 Jan 2021, 09:31

0 Replies

2670 Views

Last post by ibgb
20 Jan 2021, 09:31
Relationships between CIs

Last post by root « 19 Jan 2021, 14:25
Replies: 7
by DizzyFinger » 20 Jun 2014, 12:23

7 Replies

3852 Views

Last post by root
19 Jan 2021, 14:25
Filter setup

Last post by root « 15 Jan 2021, 10:39
Replies: 1
by ostlund01 » 15 Jan 2021, 09:54

1 Replies

1031 Views

Last post by root
15 Jan 2021, 10:39
Variables in transition acts

Last post by root « 12 Jan 2021, 23:03
Replies: 2
by EduardoBido » 12 Jan 2021, 20:37

2 Replies

1987 Views

Last post by root
12 Jan 2021, 23:03
Notification recipients

Last post by EduardoBido « 12 Jan 2021, 14:30
Replies: 2
by EduardoBido » 11 Jan 2021, 21:32

2 Replies

1531 Views

Last post by EduardoBido
12 Jan 2021, 14:30
Error while running Statistics

Last post by msksharma « 12 Jan 2021, 05:46

by msksharma » 12 Jan 2021, 05:46

0 Replies

2532 Views

Last post by msksharma
12 Jan 2021, 05:46
Ticket Article Create

Last post by EduardoBido « 11 Jan 2021, 21:45
Replies: 2
by EduardoBido » 08 Jan 2021, 18:30

2 Replies

1925 Views

Last post by EduardoBido
11 Jan 2021, 21:45
Process Management with CMDB

Last post by gslongo « 08 Jan 2021, 09:56
Replies: 4
by gslongo » 07 Jan 2021, 17:15

4 Replies

2810 Views

Last post by gslongo
08 Jan 2021, 09:56
Upgrade from 5.0.28 to 6.0.10, OTRSTimeZone error

Last post by tinokorth « 07 Jan 2021, 22:37
Replies: 11
by LXsysadmin » 20 Aug 2018, 11:21

11 Replies

7175 Views

Last post by tinokorth
07 Jan 2021, 22:37
How do I use the change advisory board?

Last post by orieporter « 07 Jan 2021, 18:26
Replies: 2
by orieporter » 06 Jan 2021, 01:08

2 Replies

1289 Views

Last post by orieporter
07 Jan 2021, 18:26
Time range for stat reports via CLI

Last post by pvalser « 07 Jan 2021, 11:52
Replies: 3
by pvalser » 06 Jan 2021, 18:23

3 Replies

2042 Views

Last post by pvalser
07 Jan 2021, 11:52
Customer ticket

Last post by root « 06 Jan 2021, 17:34
Replies: 1
by EduardoBido » 05 Jan 2021, 19:29

1 Replies

1149 Views

Last post by root
06 Jan 2021, 17:34
Error When Generating Statistics

Last post by root « 06 Jan 2021, 17:29
Replies: 5
by roderickal96 » 01 Jul 2020, 21:29

5 Replies

3318 Views

Last post by root
06 Jan 2021, 17:29
Filter in "show online agents" possible?

Last post by PhyrePhoX « 05 Jan 2021, 12:11

by PhyrePhoX » 05 Jan 2021, 12:11

0 Replies

2656 Views

Last post by PhyrePhoX
05 Jan 2021, 12:11
Performance issues - Proxy error

Last post by root « 05 Jan 2021, 08:33
Replies: 3
by drodralv » 04 Jan 2021, 10:25

3 Replies

1890 Views

Last post by root
05 Jan 2021, 08:33
Error in /var/log/messages with each mail fetch

Last post by root « 30 Dec 2020, 13:34
Replies: 5
by S1lv3rW1z4rd » 29 Dec 2020, 18:02

5 Replies

2573 Views

Last post by root
30 Dec 2020, 13:34
Many doubts

Last post by root « 23 Dec 2020, 16:09
Replies: 1
by EduardoBido » 23 Dec 2020, 15:15

1 Replies

1218 Views

Last post by root
23 Dec 2020, 16:09
OTRS detected a possible network issues

Last post by root « 23 Dec 2020, 14:39
Replies: 8
by Mazowinski » 06 Sep 2019, 09:43

8 Replies

8601 Views

Last post by root
23 Dec 2020, 14:39
reopening of tickets

Last post by kropek « 23 Dec 2020, 08:46
Replies: 1
by dfoliveira » 18 Dec 2020, 16:18

1 Replies

1037 Views

Last post by kropek
23 Dec 2020, 08:46
OTRS 6.0.10 - Survey - Missing parameter Year

Last post by kropek « 22 Dec 2020, 14:36
Replies: 3
by salzstreuer » 08 Aug 2018, 11:28

3 Replies

4346 Views

Last post by kropek
22 Dec 2020, 14:36
OTRS 6 CE - ExternalTicketRecognition

Last post by jojo « 22 Dec 2020, 14:24
Replies: 11
by Gyozmmrog » 15 Dec 2020, 18:58

11 Replies

4954 Views

Last post by jojo
22 Dec 2020, 14:24
article_plain table management

Last post by jojo « 20 Dec 2020, 20:14
Replies: 5
by josegomes » 20 Dec 2020, 12:10

5 Replies

2534 Views

Last post by jojo
20 Dec 2020, 20:14
User (agent) groups mapping

Last post by dfoliveira « 18 Dec 2020, 17:17

by dfoliveira » 18 Dec 2020, 17:17

0 Replies

2619 Views

Last post by dfoliveira
18 Dec 2020, 17:17
6.0.30 + Oracle, Initial Problems

Last post by Jholm « 18 Dec 2020, 16:35
Replies: 5
by Jholm » 18 Dec 2020, 12:18

5 Replies

6268 Views

Last post by Jholm
18 Dec 2020, 16:35
Disable "Priority" field when replying in Customer portal

Last post by hsteininger « 17 Dec 2020, 18:17
Replies: 4
by ThomasPL10 » 30 Nov 2017, 12:50

4 Replies

3031 Views

Last post by hsteininger
17 Dec 2020, 18:17
Statistics shows more than filtered

Last post by mdt753 « 11 Dec 2020, 20:49

by mdt753 » 11 Dec 2020, 20:49

0 Replies

2284 Views

Last post by mdt753
11 Dec 2020, 20:49
Default mail recipient on OTRS 6 Templates

Last post by iclaude « 11 Dec 2020, 16:15

by iclaude » 11 Dec 2020, 16:15

0 Replies

2308 Views

Last post by iclaude
11 Dec 2020, 16:15
Webservice: Search ID Customer by mobile phone

Last post by sicurlock « 11 Dec 2020, 16:04
Replies: 4
by sicurlock » 10 Dec 2020, 17:52

4 Replies

9446 Views

Last post by sicurlock
11 Dec 2020, 16:04
[CLOSED] Customer Self Generate 2FA Secret Key

Last post by skullz « 11 Dec 2020, 03:54
Replies: 2
by skullz » 10 Dec 2020, 18:10

2 Replies

1298 Views

Last post by skullz
11 Dec 2020, 03:54
Error migration DB from 5.0.29 to 6.0.x

Last post by crythias « 10 Dec 2020, 17:31
Replies: 17
by LearningToFly » 27 Aug 2018, 14:55

17 Replies

26415 Views

Last post by crythias
10 Dec 2020, 17:31
Sendmail issue in OTRS 6

Last post by zzz « 10 Dec 2020, 16:50
Replies: 4
by chefski27 » 10 Dec 2020, 11:34

4 Replies

2537 Views

Last post by zzz
10 Dec 2020, 16:50
Strange TicketID number

Last post by root « 09 Dec 2020, 20:18
Replies: 7
by gawkla » 28 Nov 2020, 02:18

7 Replies

4906 Views

Last post by root
09 Dec 2020, 20:18

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