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Upgrade to OTRS 6.0.30, search not working

Last post by MomentoJams « 17 Mar 2021, 08:32
Replies: 2
by MomentoJams » 17 Mar 2021, 07:32

2 Replies

1408 Views

Last post by MomentoJams
17 Mar 2021, 08:32
Link customer users to exchange server

Last post by puree « 16 Mar 2021, 13:00
Replies: 7
by puree » 10 Mar 2021, 12:43

7 Replies

3321 Views

Last post by puree
16 Mar 2021, 13:00
Please help! backup.pl failed ./var/log/Daemon: file changed as we read it

Last post by ritacc « 15 Mar 2021, 20:40
Replies: 1
by ritacc » 15 Mar 2021, 02:44

1 Replies

1576 Views

Last post by ritacc
15 Mar 2021, 20:40
Resolved state on 7 day stats

Last post by iwill « 14 Mar 2021, 16:34
Replies: 4
by iwill » 12 Mar 2021, 11:40

4 Replies

2696 Views

Last post by iwill
14 Mar 2021, 16:34
Hide "Resolved" state from Queue

Last post by iwill « 09 Mar 2021, 18:16
Replies: 10
by iwill » 09 Mar 2021, 00:29

10 Replies

4261 Views

Last post by iwill
09 Mar 2021, 18:16
Send replies and notifications to address from incoming message not from customer's profile

Last post by a1eksei « 09 Mar 2021, 09:44

by a1eksei » 09 Mar 2021, 09:44

0 Replies

2539 Views

Last post by a1eksei
09 Mar 2021, 09:44
Catalog services cost x service

Last post by VCSousa « 08 Mar 2021, 11:08
Replies: 1
by dacare » 06 Mar 2021, 22:30

1 Replies

1491 Views

Last post by VCSousa
08 Mar 2021, 11:08
Error while trying to update packages

Last post by msksharma « 08 Mar 2021, 09:16
Replies: 6
by msksharma » 08 Mar 2021, 04:46

6 Replies

12764 Views

Last post by msksharma
08 Mar 2021, 09:16
Cannot choose queue in QuickClose

Last post by reneeb « 05 Mar 2021, 11:58
Replies: 5
by jsubhi » 04 Mar 2021, 15:40

5 Replies

3045 Views

Last post by reneeb
05 Mar 2021, 11:58
Dropdown OnClick

Last post by root « 03 Mar 2021, 16:13
Replies: 1
by VCSousa » 03 Mar 2021, 13:11

1 Replies

1792 Views

Last post by root
03 Mar 2021, 16:13
Add template to article

Last post by puree « 03 Mar 2021, 16:00
Replies: 2
by puree » 03 Mar 2021, 15:18

2 Replies

1733 Views

Last post by puree
03 Mar 2021, 16:00
[resolved] Webservice SearchTicket with multiple States

Last post by krasseoma « 02 Mar 2021, 15:00
Replies: 9
by krasseoma » 22 Feb 2021, 16:15

9 Replies

7321 Views

Last post by krasseoma
02 Mar 2021, 15:00
Statistic/report for Involved agents in a ticket

Last post by root « 01 Mar 2021, 21:43
Replies: 1
by graychev » 01 Mar 2021, 21:29

1 Replies

1394 Views

Last post by root
01 Mar 2021, 21:43
Article Text in Search tool or Reports

Last post by graychev « 01 Mar 2021, 21:24
Replies: 2
by graychev » 28 Feb 2021, 16:29

2 Replies

1595 Views

Last post by graychev
01 Mar 2021, 21:24
Error during Backup

Last post by msksharma « 01 Mar 2021, 09:19
Replies: 5
by msksharma » 17 Feb 2021, 04:01

5 Replies

2986 Views

Last post by msksharma
01 Mar 2021, 09:19
OTRS6: Moving from MySQL to postgreSQL

Last post by root « 26 Feb 2021, 10:38
Replies: 5
by shipdownfall » 09 Feb 2021, 20:19

5 Replies

3737 Views

Last post by root
26 Feb 2021, 10:38
(SOLVED) Resize default new ticket text field?

Last post by Mbel « 25 Feb 2021, 19:54
Replies: 7
by morecw » 04 Jul 2012, 21:01

7 Replies

4971 Views

Last post by Mbel
25 Feb 2021, 19:54
OTRS window when replying change size

Last post by Mbel « 25 Feb 2021, 19:50
Replies: 2
by rvwmgk » 16 Apr 2015, 16:29

2 Replies

2510 Views

Last post by Mbel
25 Feb 2021, 19:50
Error messages

Last post by puree « 25 Feb 2021, 14:45
Replies: 2
by puree » 25 Feb 2021, 14:08

2 Replies

4369 Views

Last post by puree
25 Feb 2021, 14:45
Reopened tickets no longer locking to user

Last post by zzz « 23 Feb 2021, 21:26
Replies: 1
by inosek » 23 Feb 2021, 20:43

1 Replies

1137 Views

Last post by zzz
23 Feb 2021, 21:26
Auto start watching ticket after owner change

Last post by graychev « 23 Feb 2021, 12:41
Replies: 2
by graychev » 12 Feb 2021, 17:44

2 Replies

3935 Views

Last post by graychev
23 Feb 2021, 12:41
upgrade to otrs 6.0.30, cannot login as root@localhost

Last post by crythias « 22 Feb 2021, 17:37
Replies: 6
by ritacc » 12 Feb 2021, 01:34

6 Replies

8082 Views

Last post by crythias
22 Feb 2021, 17:37
[resolved] Install Znuny4OTRS-GIArticleSend failed

Last post by root « 22 Feb 2021, 10:36
Replies: 3
by krasseoma » 17 Feb 2021, 11:29

3 Replies

2154 Views

Last post by root
22 Feb 2021, 10:36
How to setup OTRS to fetch Gmail

Last post by crythias « 19 Feb 2021, 22:27
Replies: 2
by sare » 19 Feb 2021, 01:36

2 Replies

4204 Views

Last post by crythias
19 Feb 2021, 22:27
Error migrating 5.0.42 to 6.0.30

Last post by ITLogSupport « 19 Feb 2021, 19:17
Replies: 13
by ITLogSupport » 02 Feb 2021, 12:44

13 Replies

8194 Views

Last post by ITLogSupport
19 Feb 2021, 19:17
[SOLVED]PostMaster filter, match certain string from the body and populate Dynamic field entry

Last post by alek12z « 17 Feb 2021, 18:24
Replies: 5
by alek12z » 16 Feb 2021, 13:05

5 Replies

2825 Views

Last post by alek12z
17 Feb 2021, 18:24
Phone Ticket change DF on Queue

Last post by root « 17 Feb 2021, 15:15
Replies: 4
by hermantheF » 17 Feb 2021, 14:18

4 Replies

1785 Views

Last post by root
17 Feb 2021, 15:15
Change SMTP server

Last post by RTPalmer « 17 Feb 2021, 11:47
Replies: 7
by RTPalmer » 15 Feb 2021, 18:04

7 Replies

7654 Views

Last post by RTPalmer
17 Feb 2021, 11:47
Upgrade from OTRS 6.0.26 to Znuny 6.0.32

Last post by root « 16 Feb 2021, 12:01
Replies: 9
by msksharma » 16 Feb 2021, 04:30

9 Replies

3285 Views

Last post by root
16 Feb 2021, 12:01
How to put additional attribute/field in Customer User

Last post by graychev « 12 Feb 2021, 17:36
Replies: 2
by graychev » 08 Feb 2021, 23:01

2 Replies

1969 Views

Last post by graychev
12 Feb 2021, 17:36
Adding Note change ticket sender

Last post by root « 10 Feb 2021, 11:19
Replies: 2
by Scheatt » 09 Jan 2021, 09:21

2 Replies

2057 Views

Last post by root
10 Feb 2021, 11:19
Queues and tickets problems

Last post by reneeb « 09 Feb 2021, 17:50
Replies: 3
by Fimas » 08 Feb 2021, 19:24

3 Replies

1564 Views

Last post by reneeb
09 Feb 2021, 17:50
Migration of Plugins

Last post by alexus « 06 Feb 2021, 20:56
Replies: 3
by msksharma » 12 Jan 2021, 10:33

3 Replies

2038 Views

Last post by alexus
06 Feb 2021, 20:56
Can't write /opt/otrs/var/tmp/CacheFileStorable Permission denied

Last post by hermawan « 05 Feb 2021, 17:24
Replies: 2
by hermawan » 04 Feb 2021, 17:20

2 Replies

4590 Views

Last post by hermawan
05 Feb 2021, 17:24
Do not change ticket state on customer follow-up

Last post by esaunders « 04 Feb 2021, 19:03
Replies: 3
by esaunders » 04 Feb 2021, 02:29

3 Replies

1543 Views

Last post by esaunders
04 Feb 2021, 19:03
Hide response from customer

Last post by dsm « 03 Feb 2021, 17:47
Replies: 2
by dsm » 22 Jan 2021, 15:35

2 Replies

1451 Views

Last post by dsm
03 Feb 2021, 17:47
Dynamic Fields in the status view

Last post by ntaf « 03 Feb 2021, 15:59

by ntaf » 03 Feb 2021, 15:59

0 Replies

2608 Views

Last post by ntaf
03 Feb 2021, 15:59
Kernel::System::Ticket::Number::Date autoincrement counter not working

Last post by bah « 01 Feb 2021, 17:24
Replies: 5
by jbaptiste » 15 Jan 2021, 01:41

5 Replies

4447 Views

Last post by bah
01 Feb 2021, 17:24
Ticket with multiple recipients

Last post by reneeb « 01 Feb 2021, 17:03
Replies: 1
by msksharma » 01 Feb 2021, 13:31

1 Replies

1303 Views

Last post by reneeb
01 Feb 2021, 17:03
Deleted USER_PREFERENCES table while performing jmeter tests

Last post by drodralv « 29 Jan 2021, 23:32
Replies: 1
by drodralv » 29 Jan 2021, 12:44

1 Replies

6001 Views

Last post by drodralv
29 Jan 2021, 23:32
OTRS No TicketID is given!

Last post by alexus « 29 Jan 2021, 11:46
Replies: 9
by arberod » 26 Jan 2021, 14:14

9 Replies

5502 Views

Last post by alexus
29 Jan 2021, 11:46
Chat Communication Channel

Last post by alexus « 27 Jan 2021, 18:16
Replies: 3
by gob » 27 Jan 2021, 13:21

3 Replies

3367 Views

Last post by alexus
27 Jan 2021, 18:16
Default Email Address on Response Templates

Last post by reneeb « 26 Jan 2021, 15:05
Replies: 1
by iclaude » 26 Jan 2021, 14:11

1 Replies

1209 Views

Last post by reneeb
26 Jan 2021, 15:05
Exporting Tickets from OTRS 6

Last post by roderickal96 « 25 Jan 2021, 22:13
Replies: 9
by roderickal96 » 20 Jan 2021, 18:37

9 Replies

9783 Views

Last post by roderickal96
25 Jan 2021, 22:13
Use OTRS Web Services to Update Change Request Variables

Last post by root « 23 Jan 2021, 01:34
Replies: 5
by Jpio630 » 27 Aug 2019, 22:06

5 Replies

4146 Views

Last post by root
23 Jan 2021, 01:34
ConfigItem View - Itens as link

Last post by VCSousa « 21 Jan 2021, 15:51
Replies: 3
by VCSousa » 20 Jan 2021, 14:38

3 Replies

2088 Views

Last post by VCSousa
21 Jan 2021, 15:51
Dropdown fields/options stay Loading... on Firefox

Last post by iclaude « 20 Jan 2021, 14:25
Replies: 2
by iclaude » 20 Jan 2021, 12:30

2 Replies

1402 Views

Last post by iclaude
20 Jan 2021, 14:25
User cannot see tickets in Queue but can access via ticket number

Last post by msksharma « 20 Jan 2021, 13:40
Replies: 13
by msksharma » 11 Jan 2021, 17:20

13 Replies

11670 Views

Last post by msksharma
20 Jan 2021, 13:40
OTRS 5, ticket notifications, emails with OTRS tags

Last post by ibgb « 20 Jan 2021, 09:31

by ibgb » 20 Jan 2021, 09:31

0 Replies

2819 Views

Last post by ibgb
20 Jan 2021, 09:31
Relationships between CIs

Last post by root « 19 Jan 2021, 14:25
Replies: 7
by DizzyFinger » 20 Jun 2014, 12:23

7 Replies

4537 Views

Last post by root
19 Jan 2021, 14:25

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