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Package repository ftp.otrs.org

Last post by skullz « 19 Feb 2021, 14:44
Replies: 3
by root » 19 Feb 2021, 12:06

3 Replies

79190 Views

Last post by skullz
19 Feb 2021, 14:44
Community Edition

Last post by jbaptiste « 05 Apr 2021, 01:23
Replies: 10
by root » 06 Jan 2021, 15:55

10 Replies

88397 Views

Last post by jbaptiste
05 Apr 2021, 01:23
Support Master Post

Last post by crythias « 10 Dec 2013, 07:39
Replies: 6
by crythias » 23 Jun 2012, 09:35

6 Replies

209886 Views

Last post by crythias
10 Dec 2013, 07:39

Topics

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Last post

How to get current TicketID in Excute Custom Module

Last post by IgorD « 22 Dec 2016, 09:19
Replies: 2
by IgorD » 21 Dec 2016, 17:41

2 Replies

1471 Views

Last post by IgorD
22 Dec 2016, 09:19
Upgrade from 5.0.12 to 5.0.15

Last post by jossuahe « 21 Dec 2016, 23:26
Replies: 4
by jossuahe » 19 Dec 2016, 22:12

4 Replies

2996 Views

Last post by jossuahe
21 Dec 2016, 23:26
Internal email notification on Incoming / Outbound phone call

Last post by legajer « 21 Dec 2016, 15:20
Replies: 2
by legajer » 21 Dec 2016, 14:47

2 Replies

1959 Views

Last post by legajer
21 Dec 2016, 15:20
Customer ID grayed out when trying to add customer?

Last post by KimmoJ « 21 Dec 2016, 13:57
Replies: 7
by KimmoJ » 29 Nov 2016, 14:56

7 Replies

8440 Views

Last post by KimmoJ
21 Dec 2016, 13:57
Set Agent rights that they can only see Customeruser which are in the same Group

Last post by DaSto « 21 Dec 2016, 09:46
Replies: 2
by DaSto » 20 Dec 2016, 14:49

2 Replies

1469 Views

Last post by DaSto
21 Dec 2016, 09:46
TimeAccounting - autocompletion fields

Last post by Saffer « 20 Dec 2016, 11:12

by Saffer » 20 Dec 2016, 11:12

0 Replies

816 Views

Last post by Saffer
20 Dec 2016, 11:12
Execute Custom Module - error "Module not found/could not be loaded"

Last post by IgorD « 19 Dec 2016, 17:03
Replies: 10
by IgorD » 19 Dec 2016, 13:03

10 Replies

3151 Views

Last post by IgorD
19 Dec 2016, 17:03
Clients can only create tickets in a fixed queue

Last post by Pepo « 16 Dec 2016, 17:50
Replies: 2
by Pepo » 16 Dec 2016, 00:07

2 Replies

1586 Views

Last post by Pepo
16 Dec 2016, 17:50
How to create recipient new type ?

Last post by IgorD « 16 Dec 2016, 14:59
Replies: 4
by IgorD » 15 Dec 2016, 17:36

4 Replies

2494 Views

Last post by IgorD
16 Dec 2016, 14:59
Difference between incident and service request?

Last post by jossuahe « 14 Dec 2016, 17:35
Replies: 5
by jossuahe » 12 Dec 2016, 17:41

5 Replies

3679 Views

Last post by jossuahe
14 Dec 2016, 17:35
Limit number of tickets

Last post by CesarRomario « 14 Dec 2016, 02:01
Replies: 8
by RaphaelPinheiro » 25 Mar 2013, 23:03

8 Replies

5639 Views

Last post by CesarRomario
14 Dec 2016, 02:01
Dynamic Field Visibility

Last post by wheelshot « 13 Dec 2016, 20:33
Replies: 3
by sujeeva » 13 Dec 2016, 18:21

3 Replies

2798 Views

Last post by wheelshot
13 Dec 2016, 20:33
There is a maximum number of tickets??

Last post by schulmann « 09 Dec 2016, 21:25
Replies: 1
by CesarRomario » 09 Dec 2016, 19:40

1 Replies

1559 Views

Last post by schulmann
09 Dec 2016, 21:25
Module FAQ

Last post by machadoa « 07 Dec 2016, 18:23
Replies: 3
by machadoa » 25 Nov 2016, 12:08

3 Replies

2366 Views

Last post by machadoa
07 Dec 2016, 18:23
about unique value in CI attribute

Last post by StoneTree « 07 Dec 2016, 09:53

by StoneTree » 07 Dec 2016, 09:53

0 Replies

825 Views

Last post by StoneTree
07 Dec 2016, 09:53
Queue hidden using ACL

Last post by root « 05 Dec 2016, 21:05
Replies: 3
by amedina » 05 Dec 2016, 20:36

3 Replies

2123 Views

Last post by root
05 Dec 2016, 21:05
Sortable dynamic field in change overview grid

Last post by ebharme « 04 Dec 2016, 09:25
Replies: 1
by ebharme » 28 Nov 2016, 08:25

1 Replies

755 Views

Last post by ebharme
04 Dec 2016, 09:25
Updates minor and patch level.

Last post by root « 02 Dec 2016, 18:41
Replies: 4
by andy17d » 01 Dec 2016, 15:54

4 Replies

2757 Views

Last post by root
02 Dec 2016, 18:41
Disable ticket search in customer portal

Last post by Sayannara « 02 Dec 2016, 17:20
Replies: 9
by LightBulb » 01 Apr 2011, 20:44

9 Replies

6373 Views

Last post by Sayannara
02 Dec 2016, 17:20
Correcting Button Action

Last post by alexus « 01 Dec 2016, 23:10
Replies: 1
by eugenebbr » 01 Dec 2016, 16:22

1 Replies

1411 Views

Last post by alexus
01 Dec 2016, 23:10
Queue visibility to the customer company (not the customer user)

Last post by rzima « 01 Dec 2016, 15:47

by rzima » 01 Dec 2016, 15:47

0 Replies

966 Views

Last post by rzima
01 Dec 2016, 15:47
Managing Change Requests

Last post by alexus « 30 Nov 2016, 00:20
Replies: 1
by eugenebbr » 29 Nov 2016, 16:36

1 Replies

1559 Views

Last post by alexus
30 Nov 2016, 00:20
Field read only in Customer.pl view

Last post by jojo « 29 Nov 2016, 23:52
Replies: 5
by jossuahe » 25 Nov 2016, 17:31

5 Replies

3481 Views

Last post by jojo
29 Nov 2016, 23:52
Relate (types <-> services) in the creation of a ticket

Last post by wurzel « 29 Nov 2016, 22:10
Replies: 1
by jossuahe » 29 Nov 2016, 22:01

1 Replies

1335 Views

Last post by wurzel
29 Nov 2016, 22:10
OTRS Number of Customers Allowed

Last post by CesarRomario « 29 Nov 2016, 21:50
Replies: 2
by ftahoces » 19 Oct 2016, 13:55

2 Replies

1564 Views

Last post by CesarRomario
29 Nov 2016, 21:50
SysConfig immediately loads registration in several browsers?

Last post by KimmoJ « 29 Nov 2016, 15:00

by KimmoJ » 29 Nov 2016, 15:00

0 Replies

1131 Views

Last post by KimmoJ
29 Nov 2016, 15:00
Import Data into tickets

Last post by th0emu « 29 Nov 2016, 12:45
Replies: 4
by th0emu » 25 Nov 2016, 16:04

4 Replies

1783 Views

Last post by th0emu
29 Nov 2016, 12:45
SOAP for HTTPS

Last post by jojo « 28 Nov 2016, 14:21
Replies: 5
by santoshreddy_spy » 28 Nov 2016, 08:47

5 Replies

2265 Views

Last post by jojo
28 Nov 2016, 14:21
Problem fetching e-mail.

Last post by jojo « 28 Nov 2016, 11:02
Replies: 13
by ofca » 28 Oct 2016, 08:56

13 Replies

7773 Views

Last post by jojo
28 Nov 2016, 11:02
sending email from OTRS above 10K not working

Last post by zealny « 27 Nov 2016, 09:34

by zealny » 27 Nov 2016, 09:34

0 Replies

1030 Views

Last post by zealny
27 Nov 2016, 09:34
OTRS5 Webservices - OTRS as requester

Last post by jojo « 25 Nov 2016, 15:50
Replies: 1
by MarkJ » 25 Nov 2016, 15:44

1 Replies

1741 Views

Last post by jojo
25 Nov 2016, 15:50
OTRS 5 throwing admins under the bus.

Last post by coolmf « 25 Nov 2016, 14:42
Replies: 4
by KimmoJ » 14 Nov 2016, 11:30

4 Replies

2822 Views

Last post by coolmf
25 Nov 2016, 14:42
Adding custom header to outgoing emails

Last post by jojo « 25 Nov 2016, 00:31
Replies: 3
by brandner » 24 Nov 2016, 18:30

3 Replies

1905 Views

Last post by jojo
25 Nov 2016, 00:31
How to make two Dynamic Fields(Dropdown) relevant?

Last post by nouphet « 24 Nov 2016, 19:06
Replies: 2
by nouphet » 21 Nov 2016, 10:35

2 Replies

1329 Views

Last post by nouphet
24 Nov 2016, 19:06
Level agent-assigned ticket load

Last post by jossuahe « 24 Nov 2016, 14:52
Replies: 4
by jossuahe » 23 Nov 2016, 17:33

4 Replies

3029 Views

Last post by jossuahe
24 Nov 2016, 14:52
No CC in Ticket Zoom

Last post by Jensito « 22 Nov 2016, 14:33

by Jensito » 22 Nov 2016, 14:33

0 Replies

1230 Views

Last post by Jensito
22 Nov 2016, 14:33
Otrs 5.0.14 Error creating and editing new ConfigItem

Last post by abarreda « 22 Nov 2016, 14:13
Replies: 2
by abarreda » 16 Nov 2016, 11:07

2 Replies

1252 Views

Last post by abarreda
22 Nov 2016, 14:13
Calculate the solution time excluding SLA Pause

Last post by jojo « 22 Nov 2016, 14:09
Replies: 1
by vinesh » 22 Nov 2016, 13:46

1 Replies

1658 Views

Last post by jojo
22 Nov 2016, 14:09
Add Dynamic field value to message body

Last post by legajer « 22 Nov 2016, 13:29
Replies: 6
by epferreira » 17 Oct 2016, 17:15

6 Replies

4024 Views

Last post by legajer
22 Nov 2016, 13:29
OTRS 5.0.14 CAS integration

Last post by abarreda « 22 Nov 2016, 10:03
Replies: 4
by abarreda » 17 Nov 2016, 11:44

4 Replies

3271 Views

Last post by abarreda
22 Nov 2016, 10:03
Honour third-party ticket number

Last post by RStraub « 22 Nov 2016, 09:21
Replies: 3
by vinesh » 21 Nov 2016, 05:45

3 Replies

2177 Views

Last post by RStraub
22 Nov 2016, 09:21
CMDB Errors since 5.0.14 'ITSM.Agent.ConfirmDialog is undefined' - RESOLVED

Last post by kruegerM « 21 Nov 2016, 20:49
Replies: 2
by kruegerM » 21 Nov 2016, 19:33

2 Replies

2499 Views

Last post by kruegerM
21 Nov 2016, 20:49
Communicating to other ticket system

Last post by schulmann « 19 Nov 2016, 18:38
Replies: 2
by vinesh » 14 Nov 2016, 15:48

2 Replies

2061 Views

Last post by schulmann
19 Nov 2016, 18:38
Process Management TicketCreate

Last post by cbruigom « 18 Nov 2016, 14:21
Replies: 3
by cbruigom » 17 Nov 2016, 13:22

3 Replies

2532 Views

Last post by cbruigom
18 Nov 2016, 14:21
Register a new module

Last post by RStraub « 18 Nov 2016, 12:59
Replies: 1
by flippertom » 18 Nov 2016, 12:44

1 Replies

1295 Views

Last post by RStraub
18 Nov 2016, 12:59
enable the function to add the SLA.

Last post by RStraub « 18 Nov 2016, 09:22
Replies: 4
by hugutux » 27 Oct 2016, 16:12

4 Replies

3079 Views

Last post by RStraub
18 Nov 2016, 09:22
"New Ticket" Template With Pre-Set Owner & Customer

Last post by mrhaag « 17 Nov 2016, 21:51
Replies: 3
by mrhaag » 15 Nov 2016, 18:18

3 Replies

5569 Views

Last post by mrhaag
17 Nov 2016, 21:51
OTRS free version 4.0 types <=> services

Last post by GulsumCengiz « 17 Nov 2016, 14:38
Replies: 6
by GulsumCengiz » 09 Nov 2016, 16:25

6 Replies

2290 Views

Last post by GulsumCengiz
17 Nov 2016, 14:38
A error message unknown and how to have a reference on this matter (OTRS-CGI-20)

Last post by jeffosp « 17 Nov 2016, 03:08
Replies: 2
by jeffosp » 16 Nov 2016, 12:35

2 Replies

943 Views

Last post by jeffosp
17 Nov 2016, 03:08
Upgrade from 3.3 to 4.0

Last post by jojo « 15 Nov 2016, 14:30
Replies: 1
by andy17d » 15 Nov 2016, 14:15

1 Replies

1442 Views

Last post by jojo
15 Nov 2016, 14:30

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