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Package repository ftp.otrs.org

Last post by skullz « 19 Feb 2021, 14:44
Replies: 3
by root » 19 Feb 2021, 12:06

3 Replies

60433 Views

Last post by skullz
19 Feb 2021, 14:44
Community Edition

Last post by jbaptiste « 05 Apr 2021, 01:23
Replies: 10
by root » 06 Jan 2021, 15:55

10 Replies

64714 Views

Last post by jbaptiste
05 Apr 2021, 01:23
Support Master Post

Last post by crythias « 10 Dec 2013, 07:39
Replies: 6
by crythias » 23 Jun 2012, 09:35

6 Replies

188183 Views

Last post by crythias
10 Dec 2013, 07:39

Topics

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Merge Tickets having the same subject

Last post by jojo « 17 Jan 2017, 10:26
Replies: 3
by joseph743 » 17 Jan 2017, 08:37

3 Replies

2259 Views

Last post by jojo
17 Jan 2017, 10:26
View Hierarchical services on customer portal

Last post by root « 16 Jan 2017, 17:51
Replies: 5
by Yoann » 10 Jan 2017, 10:47

5 Replies

2710 Views

Last post by root
16 Jan 2017, 17:51
email fetch error in OTRS 5

Last post by Wes « 12 Jan 2017, 19:03
Replies: 1
by wiegandr » 05 Jan 2017, 11:40

1 Replies

1423 Views

Last post by Wes
12 Jan 2017, 19:03
Cannot create a Customer User in OTRS 5

Last post by abarreda « 11 Jan 2017, 17:49
Replies: 2
by abarreda » 11 Jan 2017, 17:26

2 Replies

1119 Views

Last post by abarreda
11 Jan 2017, 17:49
How to get the Change-State by Perl

Last post by reneeb « 11 Jan 2017, 17:43
Replies: 3
by Rasputin80 » 11 Jan 2017, 15:55

3 Replies

1312 Views

Last post by reneeb
11 Jan 2017, 17:43
Impersonate as another admin

Last post by Laurens « 10 Jan 2017, 11:39
Replies: 2
by Laurens » 29 Jun 2016, 16:33

2 Replies

1453 Views

Last post by Laurens
10 Jan 2017, 11:39
No decoder for quoted_printable

Last post by Laurens « 10 Jan 2017, 11:38
Replies: 4
by Laurens » 14 Jul 2016, 12:26

4 Replies

2159 Views

Last post by Laurens
10 Jan 2017, 11:38
Change word "Login" customer portal

Last post by Yoann « 10 Jan 2017, 10:49
Replies: 2
by Yoann » 30 Sep 2016, 10:34

2 Replies

1723 Views

Last post by Yoann
10 Jan 2017, 10:49
How to create a "AgentTicketOwnerView" item?

Last post by reneeb « 09 Jan 2017, 16:02
Replies: 4
by NormanPSI » 06 Sep 2016, 13:19

4 Replies

3217 Views

Last post by reneeb
09 Jan 2017, 16:02
users.pw encryption algorithm

Last post by henzen « 08 Jan 2017, 12:25
Replies: 1
by henzen » 06 Jan 2017, 12:49

1 Replies

874 Views

Last post by henzen
08 Jan 2017, 12:25
Phone number on customer page

Last post by RStraub « 05 Jan 2017, 17:59
Replies: 11
by otresi » 29 Dec 2016, 11:59

11 Replies

3364 Views

Last post by RStraub
05 Jan 2017, 17:59
SLA & Solution time

Last post by vinesh « 04 Jan 2017, 15:24
Replies: 8
by vinesh » 24 Dec 2016, 11:39

8 Replies

5272 Views

Last post by vinesh
04 Jan 2017, 15:24
OTRS5 export tickets

Last post by alexus « 03 Jan 2017, 18:37
Replies: 1
by rubenzsolt » 03 Jan 2017, 17:08

1 Replies

1590 Views

Last post by alexus
03 Jan 2017, 18:37
Deleting all change requests from start to ending date

Last post by RStraub « 03 Jan 2017, 16:11
Replies: 4
by wiegandr » 03 Jan 2017, 14:59

4 Replies

2407 Views

Last post by RStraub
03 Jan 2017, 16:11
Change Manager/Builder selection list field

Last post by SystemError « 03 Jan 2017, 13:54

by SystemError » 03 Jan 2017, 13:54

0 Replies

856 Views

Last post by SystemError
03 Jan 2017, 13:54
Making OTRS 3 readonly

Last post by RStraub « 03 Jan 2017, 13:25
Replies: 4
by wiegandr » 03 Jan 2017, 11:22

4 Replies

2146 Views

Last post by RStraub
03 Jan 2017, 13:25
OTRS5 : CustomerID field is not editable when a very first ticket is created for a new client who is yet to signup

Last post by ameexramesh « 03 Jan 2017, 12:23
Replies: 2
by ameexramesh » 27 Dec 2016, 18:57

2 Replies

1449 Views

Last post by ameexramesh
03 Jan 2017, 12:23
General Catalog / Class: Sorting of Numbers

Last post by crythias « 02 Jan 2017, 20:40
Replies: 5
by Rasputin80 » 20 Dec 2016, 13:18

5 Replies

2880 Views

Last post by crythias
02 Jan 2017, 20:40
Change Ticket SLA when get solution Escalation

Last post by wurzel « 02 Jan 2017, 17:31
Replies: 2
by amedina » 30 Dec 2016, 06:01

2 Replies

2006 Views

Last post by wurzel
02 Jan 2017, 17:31
Client needs to see in their web interface the reason for closing a ticket.

Last post by crythias « 02 Jan 2017, 16:42
Replies: 5
by Pepo » 16 Dec 2016, 18:04

5 Replies

3779 Views

Last post by crythias
02 Jan 2017, 16:42
SMTP authentication failed: 5355.7.3 Authentication unsuccessful

Last post by crythias « 02 Jan 2017, 16:30
Replies: 1
by vinesh » 28 Dec 2016, 16:34

1 Replies

2018 Views

Last post by crythias
02 Jan 2017, 16:30
Need UserID error message.

Last post by rubenzsolt « 02 Jan 2017, 11:30

by rubenzsolt » 02 Jan 2017, 11:30

0 Replies

927 Views

Last post by rubenzsolt
02 Jan 2017, 11:30
Archived ticket

Last post by Mopi « 30 Dec 2016, 12:40
Replies: 4
by Mopi » 30 Dec 2016, 10:50

4 Replies

4331 Views

Last post by Mopi
30 Dec 2016, 12:40
how to stay the same queue in many other queues of process management

Last post by zin « 30 Dec 2016, 09:32

by zin » 30 Dec 2016, 09:32

0 Replies

925 Views

Last post by zin
30 Dec 2016, 09:32
Field "time" depends on the current system time

Last post by alexus « 28 Dec 2016, 23:43
Replies: 4
by jossuahe » 28 Dec 2016, 15:47

4 Replies

3514 Views

Last post by alexus
28 Dec 2016, 23:43
How to enable CC field when a client creates new ticket?

Last post by ameexramesh « 27 Dec 2016, 18:54

by ameexramesh » 27 Dec 2016, 18:54

0 Replies

756 Views

Last post by ameexramesh
27 Dec 2016, 18:54
Otrs problem with notification

Last post by otresi « 27 Dec 2016, 13:47
Replies: 2
by otresi » 26 Dec 2016, 18:03

2 Replies

1265 Views

Last post by otresi
27 Dec 2016, 13:47
Delays in HTTP POST on OTRS 5

Last post by peters « 26 Dec 2016, 00:04
Replies: 3
by peters » 23 Dec 2016, 17:18

3 Replies

2128 Views

Last post by peters
26 Dec 2016, 00:04
How could I search by a dynamic field?

Last post by adminrd « 23 Dec 2016, 11:56
Replies: 3
by ness » 17 Jun 2015, 17:48

3 Replies

22282 Views

Last post by adminrd
23 Dec 2016, 11:56
How to get current TicketID in Excute Custom Module

Last post by IgorD « 22 Dec 2016, 09:19
Replies: 2
by IgorD » 21 Dec 2016, 17:41

2 Replies

1401 Views

Last post by IgorD
22 Dec 2016, 09:19
Upgrade from 5.0.12 to 5.0.15

Last post by jossuahe « 21 Dec 2016, 23:26
Replies: 4
by jossuahe » 19 Dec 2016, 22:12

4 Replies

2842 Views

Last post by jossuahe
21 Dec 2016, 23:26
Internal email notification on Incoming / Outbound phone call

Last post by legajer « 21 Dec 2016, 15:20
Replies: 2
by legajer » 21 Dec 2016, 14:47

2 Replies

1887 Views

Last post by legajer
21 Dec 2016, 15:20
Customer ID grayed out when trying to add customer?

Last post by KimmoJ « 21 Dec 2016, 13:57
Replies: 7
by KimmoJ » 29 Nov 2016, 14:56

7 Replies

6923 Views

Last post by KimmoJ
21 Dec 2016, 13:57
Set Agent rights that they can only see Customeruser which are in the same Group

Last post by DaSto « 21 Dec 2016, 09:46
Replies: 2
by DaSto » 20 Dec 2016, 14:49

2 Replies

1393 Views

Last post by DaSto
21 Dec 2016, 09:46
TimeAccounting - autocompletion fields

Last post by Saffer « 20 Dec 2016, 11:12

by Saffer » 20 Dec 2016, 11:12

0 Replies

790 Views

Last post by Saffer
20 Dec 2016, 11:12
Execute Custom Module - error "Module not found/could not be loaded"

Last post by IgorD « 19 Dec 2016, 17:03
Replies: 10
by IgorD » 19 Dec 2016, 13:03

10 Replies

2916 Views

Last post by IgorD
19 Dec 2016, 17:03
Clients can only create tickets in a fixed queue

Last post by Pepo « 16 Dec 2016, 17:50
Replies: 2
by Pepo » 16 Dec 2016, 00:07

2 Replies

1527 Views

Last post by Pepo
16 Dec 2016, 17:50
How to create recipient new type ?

Last post by IgorD « 16 Dec 2016, 14:59
Replies: 4
by IgorD » 15 Dec 2016, 17:36

4 Replies

2411 Views

Last post by IgorD
16 Dec 2016, 14:59
Difference between incident and service request?

Last post by jossuahe « 14 Dec 2016, 17:35
Replies: 5
by jossuahe » 12 Dec 2016, 17:41

5 Replies

3532 Views

Last post by jossuahe
14 Dec 2016, 17:35
Limit number of tickets

Last post by CesarRomario « 14 Dec 2016, 02:01
Replies: 8
by RaphaelPinheiro » 25 Mar 2013, 23:03

8 Replies

5344 Views

Last post by CesarRomario
14 Dec 2016, 02:01
Dynamic Field Visibility

Last post by wheelshot « 13 Dec 2016, 20:33
Replies: 3
by sujeeva » 13 Dec 2016, 18:21

3 Replies

2350 Views

Last post by wheelshot
13 Dec 2016, 20:33
There is a maximum number of tickets??

Last post by schulmann « 09 Dec 2016, 21:25
Replies: 1
by CesarRomario » 09 Dec 2016, 19:40

1 Replies

1503 Views

Last post by schulmann
09 Dec 2016, 21:25
Module FAQ

Last post by machadoa « 07 Dec 2016, 18:23
Replies: 3
by machadoa » 25 Nov 2016, 12:08

3 Replies

2299 Views

Last post by machadoa
07 Dec 2016, 18:23
about unique value in CI attribute

Last post by StoneTree « 07 Dec 2016, 09:53

by StoneTree » 07 Dec 2016, 09:53

0 Replies

802 Views

Last post by StoneTree
07 Dec 2016, 09:53
Queue hidden using ACL

Last post by root « 05 Dec 2016, 21:05
Replies: 3
by amedina » 05 Dec 2016, 20:36

3 Replies

2038 Views

Last post by root
05 Dec 2016, 21:05
Sortable dynamic field in change overview grid

Last post by ebharme « 04 Dec 2016, 09:25
Replies: 1
by ebharme » 28 Nov 2016, 08:25

1 Replies

717 Views

Last post by ebharme
04 Dec 2016, 09:25
Updates minor and patch level.

Last post by root « 02 Dec 2016, 18:41
Replies: 4
by andy17d » 01 Dec 2016, 15:54

4 Replies

2593 Views

Last post by root
02 Dec 2016, 18:41
Disable ticket search in customer portal

Last post by Sayannara « 02 Dec 2016, 17:20
Replies: 9
by LightBulb » 01 Apr 2011, 20:44

9 Replies

5927 Views

Last post by Sayannara
02 Dec 2016, 17:20
Correcting Button Action

Last post by alexus « 01 Dec 2016, 23:10
Replies: 1
by eugenebbr » 01 Dec 2016, 16:22

1 Replies

1367 Views

Last post by alexus
01 Dec 2016, 23:10
Queue visibility to the customer company (not the customer user)

Last post by rzima « 01 Dec 2016, 15:47

by rzima » 01 Dec 2016, 15:47

0 Replies

933 Views

Last post by rzima
01 Dec 2016, 15:47

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