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Query to list parent ticket creators

Last post by BSaiago « 25 Jul 2019, 18:58

by BSaiago » 25 Jul 2019, 18:58

0 Replies

2621 Views

Last post by BSaiago
25 Jul 2019, 18:58
Generating Re-occuring Tickets

Last post by root « 25 Jul 2019, 06:40
Replies: 1
by MMYoti » 24 Jul 2019, 23:33

1 Replies

1801 Views

Last post by root
25 Jul 2019, 06:40
Update PostmasterMailAccounts without Web Interface

Last post by alemazz « 24 Jul 2019, 12:28

by alemazz » 24 Jul 2019, 12:28

0 Replies

2743 Views

Last post by alemazz
24 Jul 2019, 12:28
New Customer

Last post by fcasal « 23 Jul 2019, 22:28
Replies: 1
by ronaldjerardmedina » 23 Jul 2019, 08:11

1 Replies

2364 Views

Last post by fcasal
23 Jul 2019, 22:28
[SOLVED] Impossible to send message to: BACKEND ERROR

Last post by kropek « 23 Jul 2019, 08:49
Replies: 1
by alemazz » 18 Jul 2019, 12:22

1 Replies

18729 Views

Last post by kropek
23 Jul 2019, 08:49
Disable "reply" button at Customer Portal

Last post by root « 22 Jul 2019, 22:44
Replies: 1
by iacsvrn » 12 Jul 2019, 08:11

1 Replies

2334 Views

Last post by root
22 Jul 2019, 22:44
Restrict access to SurveyID by the group/role/agent

Last post by root « 22 Jul 2019, 22:42
Replies: 1
by guarienti » 16 Jul 2019, 16:30

1 Replies

1776 Views

Last post by root
22 Jul 2019, 22:42
Tickets getting delivered in 'closed successful' state

Last post by wurzel « 22 Jul 2019, 07:49
Replies: 1
by shovelmelonslice » 22 Jul 2019, 07:44

1 Replies

1587 Views

Last post by wurzel
22 Jul 2019, 07:49
[SOLVED] bulk update unwanted changes queue

Last post by gerald2545 « 21 Jul 2019, 19:09
Replies: 3
by gerald2545 » 20 Jul 2019, 18:45

3 Replies

3258 Views

Last post by gerald2545
21 Jul 2019, 19:09
winmail.dat - error

Last post by wurzel « 19 Jul 2019, 11:58
Replies: 3
by BenceQS » 18 Jul 2019, 13:21

3 Replies

2862 Views

Last post by wurzel
19 Jul 2019, 11:58
OTRS Create Ticket Issue

Last post by supriya « 19 Jul 2019, 08:06

by supriya » 19 Jul 2019, 08:06

0 Replies

2922 Views

Last post by supriya
19 Jul 2019, 08:06
Follow-up from ticket number in Raw Body not working ? PostMaster::CheckFollowUpModule###0500-RawEmail

Last post by kitatech « 18 Jul 2019, 11:23

by kitatech » 18 Jul 2019, 11:23

0 Replies

3082 Views

Last post by kitatech
18 Jul 2019, 11:23
[SOLVED?]Reset password request from bad email?

Last post by kropek « 18 Jul 2019, 10:45
Replies: 1
by kropek » 11 Jul 2019, 12:35

1 Replies

2084 Views

Last post by kropek
18 Jul 2019, 10:45
Filter customer info from Reply-To in mail header

Last post by darkknight83 « 18 Jul 2019, 04:30
Replies: 1
by L8EK » 04 Aug 2015, 13:30

1 Replies

1848 Views

Last post by darkknight83
18 Jul 2019, 04:30
EML/MSG Attachment

Last post by jojo « 17 Jul 2019, 14:28
Replies: 3
by abelic » 17 Jul 2019, 11:56

3 Replies

3022 Views

Last post by jojo
17 Jul 2019, 14:28
otrs system user

Last post by principiante « 17 Jul 2019, 14:19
Replies: 2
by principiante » 17 Jul 2019, 13:04

2 Replies

2415 Views

Last post by principiante
17 Jul 2019, 14:19
autentication problem

Last post by principiante « 16 Jul 2019, 13:39
Replies: 1
by principiante » 16 Jul 2019, 11:13

1 Replies

1834 Views

Last post by principiante
16 Jul 2019, 13:39
Tickets from other customers are not visible to customer users with another

Last post by Flippo « 15 Jul 2019, 18:00

by Flippo » 15 Jul 2019, 18:00

0 Replies

3046 Views

Last post by Flippo
15 Jul 2019, 18:00
Editable text field in ticket zoom view

Last post by takeno « 13 Jul 2019, 07:15
Replies: 1
by AmitP » 03 Jul 2019, 11:07

1 Replies

2157 Views

Last post by takeno
13 Jul 2019, 07:15
[Fixed] ITSM CMDB Internal Server Error while creating New Object

Last post by DannyJoe « 12 Jul 2019, 11:26
Replies: 1
by DannyJoe » 12 Jul 2019, 11:01

1 Replies

1731 Views

Last post by DannyJoe
12 Jul 2019, 11:26
[SOLVED] Generic Interface - Mapping for incoming request data of a dynamic field

Last post by Giulio Soleni « 11 Jul 2019, 21:38

by Giulio Soleni » 11 Jul 2019, 21:38

0 Replies

4588 Views

Last post by Giulio Soleni
11 Jul 2019, 21:38
how to change the password of the customer of an external DB

Last post by mah « 11 Jul 2019, 12:08
Replies: 1
by mah » 11 Jul 2019, 10:23

1 Replies

1511 Views

Last post by mah
11 Jul 2019, 12:08
loading options problem

Last post by root « 11 Jul 2019, 07:15
Replies: 6
by talfeldman » 08 Jul 2019, 14:50

6 Replies

3922 Views

Last post by root
11 Jul 2019, 07:15
DynamicField ITSMConfigItemReference removing item

Last post by guarienti « 09 Jul 2019, 19:40
Replies: 3
by guarienti » 31 May 2019, 19:28

3 Replies

3232 Views

Last post by guarienti
09 Jul 2019, 19:40
Agents answering to email are closing the ticket

Last post by fcasal « 09 Jul 2019, 16:58
Replies: 1
by balaala » 09 Jul 2019, 16:28

1 Replies

2389 Views

Last post by fcasal
09 Jul 2019, 16:58
[Solved] - Troubleshooting Ticket event notifications for Agents - OTRS v6.0.19

Last post by fpleon « 09 Jul 2019, 12:49
Replies: 9
by fpleon » 07 Jul 2019, 12:28

9 Replies

7908 Views

Last post by fpleon
09 Jul 2019, 12:49
Show dynamic field in Ticket Zoom Area

Last post by wurzel « 08 Jul 2019, 22:06
Replies: 1
by Lucav06 » 08 Jul 2019, 12:11

1 Replies

1847 Views

Last post by wurzel
08 Jul 2019, 22:06
Add new column to CustomerIDList

Last post by DannyDCx « 01 Jul 2019, 23:22

by DannyDCx » 01 Jul 2019, 23:22

0 Replies

2620 Views

Last post by DannyDCx
01 Jul 2019, 23:22
Generic Agent CMD Input Gone on 5.0.35

Last post by fwesselhoft « 01 Jul 2019, 21:12
Replies: 4
by fwesselhoft » 28 Jun 2019, 20:17

4 Replies

2009 Views

Last post by fwesselhoft
01 Jul 2019, 21:12
not able to see new open in ticket queue overview

Last post by AmitP « 01 Jul 2019, 09:57

by AmitP » 01 Jul 2019, 09:57

0 Replies

2751 Views

Last post by AmitP
01 Jul 2019, 09:57
Reply not updated in ticket

Last post by fcasal « 28 Jun 2019, 22:19
Replies: 1
by AmitP » 28 Jun 2019, 14:43

1 Replies

1514 Views

Last post by fcasal
28 Jun 2019, 22:19
Dropdown is using the first value instead of empty value

Last post by root « 27 Jun 2019, 21:24
Replies: 3
by cris12345 » 27 Jun 2019, 16:59

3 Replies

3953 Views

Last post by root
27 Jun 2019, 21:24
stat report creation help

Last post by AmitP « 25 Jun 2019, 10:35

by AmitP » 25 Jun 2019, 10:35

0 Replies

2684 Views

Last post by AmitP
25 Jun 2019, 10:35
Auto assign CustomerID when creating new mail ticket

Last post by acterios « 21 Jun 2019, 14:39
Replies: 6
by acterios » 24 Apr 2019, 16:52

6 Replies

42356 Views

Last post by acterios
21 Jun 2019, 14:39
Escalation through generic agent sent to specific agent and customer

Last post by root « 21 Jun 2019, 08:54
Replies: 1
by AmitP » 21 Jun 2019, 08:43

1 Replies

1759 Views

Last post by root
21 Jun 2019, 08:54
Email sent to otrs mail id not adding to ticket zoom view

Last post by AmitP « 20 Jun 2019, 16:09
Replies: 3
by AmitP » 20 Jun 2019, 14:14

3 Replies

1985 Views

Last post by AmitP
20 Jun 2019, 16:09
ACL - Customer List

Last post by abelic « 20 Jun 2019, 10:51
Replies: 2
by abelic » 19 Jun 2019, 12:42

2 Replies

1686 Views

Last post by abelic
20 Jun 2019, 10:51
Query scaled entries

Last post by root « 18 Jun 2019, 16:21
Replies: 1
by davidferia » 18 Jun 2019, 14:40

1 Replies

2862 Views

Last post by root
18 Jun 2019, 16:21
Customer backend issue after upgrade to 3.3.7

Last post by jojo « 18 Jun 2019, 14:23
Replies: 2
by netsmartnz » 09 Jun 2014, 01:10

2 Replies

2603 Views

Last post by jojo
18 Jun 2019, 14:23
Simple text field in ticket view

Last post by AmitP « 18 Jun 2019, 12:58

by AmitP » 18 Jun 2019, 12:58

0 Replies

1971 Views

Last post by AmitP
18 Jun 2019, 12:58
Auto change state from new to open on assigning owner

Last post by fcasal « 18 Jun 2019, 07:12
Replies: 1
by AmitP » 17 Jun 2019, 17:20

1 Replies

1817 Views

Last post by fcasal
18 Jun 2019, 07:12
Change Notifications, Individual groups and dynamic fields

Last post by kiaben « 17 Jun 2019, 16:03

by kiaben » 17 Jun 2019, 16:03

0 Replies

2328 Views

Last post by kiaben
17 Jun 2019, 16:03
problem with customer page

Last post by jojo « 13 Jun 2019, 17:48
Replies: 9
by Kris76 » 13 Jun 2019, 12:19

9 Replies

4625 Views

Last post by jojo
13 Jun 2019, 17:48
accessing templates in reply to note

Last post by AmitP « 13 Jun 2019, 17:43

by AmitP » 13 Jun 2019, 17:43

0 Replies

2178 Views

Last post by AmitP
13 Jun 2019, 17:43
Customer FAQ module not visible

Last post by lcfalke « 13 Jun 2019, 15:15

by lcfalke » 13 Jun 2019, 15:15

0 Replies

2197 Views

Last post by lcfalke
13 Jun 2019, 15:15
Ticket close email notification image wanted

Last post by fcasal « 13 Jun 2019, 12:38
Replies: 2
by TeamIschler » 30 May 2019, 17:36

2 Replies

1815 Views

Last post by fcasal
13 Jun 2019, 12:38
Generic Agent runs only on first matched ticket

Last post by Quantin « 12 Jun 2019, 10:25
Replies: 9
by Quantin » 16 May 2019, 10:05

9 Replies

10831 Views

Last post by Quantin
12 Jun 2019, 10:25
auto send username and password to user once user created

Last post by AmitP « 12 Jun 2019, 09:52
Replies: 2
by AmitP » 11 Jun 2019, 10:08

2 Replies

1964 Views

Last post by AmitP
12 Jun 2019, 09:52
Picking up wrong article in answer mail

Last post by Ballzer0 « 11 Jun 2019, 14:25
Replies: 8
by LBorek » 15 May 2019, 11:22

8 Replies

3586 Views

Last post by Ballzer0
11 Jun 2019, 14:25
Permission denied after FreePBX installation

Last post by kamiltee « 11 Jun 2019, 12:46
Replies: 4
by kamiltee » 08 Jun 2019, 17:22

4 Replies

3580 Views

Last post by kamiltee
11 Jun 2019, 12:46

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