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Editable text field in ticket zoom view

Last post by takeno « 13 Jul 2019, 07:15
Replies: 1
by AmitP » 03 Jul 2019, 11:07

1 Replies

2131 Views

Last post by takeno
13 Jul 2019, 07:15
[Fixed] ITSM CMDB Internal Server Error while creating New Object

Last post by DannyJoe « 12 Jul 2019, 11:26
Replies: 1
by DannyJoe » 12 Jul 2019, 11:01

1 Replies

1707 Views

Last post by DannyJoe
12 Jul 2019, 11:26
[SOLVED] Generic Interface - Mapping for incoming request data of a dynamic field

Last post by Giulio Soleni « 11 Jul 2019, 21:38

by Giulio Soleni » 11 Jul 2019, 21:38

0 Replies

4316 Views

Last post by Giulio Soleni
11 Jul 2019, 21:38
how to change the password of the customer of an external DB

Last post by mah « 11 Jul 2019, 12:08
Replies: 1
by mah » 11 Jul 2019, 10:23

1 Replies

1485 Views

Last post by mah
11 Jul 2019, 12:08
loading options problem

Last post by root « 11 Jul 2019, 07:15
Replies: 6
by talfeldman » 08 Jul 2019, 14:50

6 Replies

3854 Views

Last post by root
11 Jul 2019, 07:15
DynamicField ITSMConfigItemReference removing item

Last post by guarienti « 09 Jul 2019, 19:40
Replies: 3
by guarienti » 31 May 2019, 19:28

3 Replies

3135 Views

Last post by guarienti
09 Jul 2019, 19:40
Agents answering to email are closing the ticket

Last post by fcasal « 09 Jul 2019, 16:58
Replies: 1
by balaala » 09 Jul 2019, 16:28

1 Replies

2348 Views

Last post by fcasal
09 Jul 2019, 16:58
[Solved] - Troubleshooting Ticket event notifications for Agents - OTRS v6.0.19

Last post by fpleon « 09 Jul 2019, 12:49
Replies: 9
by fpleon » 07 Jul 2019, 12:28

9 Replies

7777 Views

Last post by fpleon
09 Jul 2019, 12:49
Show dynamic field in Ticket Zoom Area

Last post by wurzel « 08 Jul 2019, 22:06
Replies: 1
by Lucav06 » 08 Jul 2019, 12:11

1 Replies

1807 Views

Last post by wurzel
08 Jul 2019, 22:06
Add new column to CustomerIDList

Last post by DannyDCx « 01 Jul 2019, 23:22

by DannyDCx » 01 Jul 2019, 23:22

0 Replies

2596 Views

Last post by DannyDCx
01 Jul 2019, 23:22
Generic Agent CMD Input Gone on 5.0.35

Last post by fwesselhoft « 01 Jul 2019, 21:12
Replies: 4
by fwesselhoft » 28 Jun 2019, 20:17

4 Replies

1964 Views

Last post by fwesselhoft
01 Jul 2019, 21:12
not able to see new open in ticket queue overview

Last post by AmitP « 01 Jul 2019, 09:57

by AmitP » 01 Jul 2019, 09:57

0 Replies

2730 Views

Last post by AmitP
01 Jul 2019, 09:57
Reply not updated in ticket

Last post by fcasal « 28 Jun 2019, 22:19
Replies: 1
by AmitP » 28 Jun 2019, 14:43

1 Replies

1486 Views

Last post by fcasal
28 Jun 2019, 22:19
Dropdown is using the first value instead of empty value

Last post by root « 27 Jun 2019, 21:24
Replies: 3
by cris12345 » 27 Jun 2019, 16:59

3 Replies

3861 Views

Last post by root
27 Jun 2019, 21:24
stat report creation help

Last post by AmitP « 25 Jun 2019, 10:35

by AmitP » 25 Jun 2019, 10:35

0 Replies

2664 Views

Last post by AmitP
25 Jun 2019, 10:35
Auto assign CustomerID when creating new mail ticket

Last post by acterios « 21 Jun 2019, 14:39
Replies: 6
by acterios » 24 Apr 2019, 16:52

6 Replies

42262 Views

Last post by acterios
21 Jun 2019, 14:39
Escalation through generic agent sent to specific agent and customer

Last post by root « 21 Jun 2019, 08:54
Replies: 1
by AmitP » 21 Jun 2019, 08:43

1 Replies

1733 Views

Last post by root
21 Jun 2019, 08:54
Email sent to otrs mail id not adding to ticket zoom view

Last post by AmitP « 20 Jun 2019, 16:09
Replies: 3
by AmitP » 20 Jun 2019, 14:14

3 Replies

1951 Views

Last post by AmitP
20 Jun 2019, 16:09
ACL - Customer List

Last post by abelic « 20 Jun 2019, 10:51
Replies: 2
by abelic » 19 Jun 2019, 12:42

2 Replies

1647 Views

Last post by abelic
20 Jun 2019, 10:51
Query scaled entries

Last post by root « 18 Jun 2019, 16:21
Replies: 1
by davidferia » 18 Jun 2019, 14:40

1 Replies

2809 Views

Last post by root
18 Jun 2019, 16:21
Customer backend issue after upgrade to 3.3.7

Last post by jojo « 18 Jun 2019, 14:23
Replies: 2
by netsmartnz » 09 Jun 2014, 01:10

2 Replies

2571 Views

Last post by jojo
18 Jun 2019, 14:23
Simple text field in ticket view

Last post by AmitP « 18 Jun 2019, 12:58

by AmitP » 18 Jun 2019, 12:58

0 Replies

1948 Views

Last post by AmitP
18 Jun 2019, 12:58
Auto change state from new to open on assigning owner

Last post by fcasal « 18 Jun 2019, 07:12
Replies: 1
by AmitP » 17 Jun 2019, 17:20

1 Replies

1755 Views

Last post by fcasal
18 Jun 2019, 07:12
Change Notifications, Individual groups and dynamic fields

Last post by kiaben « 17 Jun 2019, 16:03

by kiaben » 17 Jun 2019, 16:03

0 Replies

2298 Views

Last post by kiaben
17 Jun 2019, 16:03
problem with customer page

Last post by jojo « 13 Jun 2019, 17:48
Replies: 9
by Kris76 » 13 Jun 2019, 12:19

9 Replies

4552 Views

Last post by jojo
13 Jun 2019, 17:48
accessing templates in reply to note

Last post by AmitP « 13 Jun 2019, 17:43

by AmitP » 13 Jun 2019, 17:43

0 Replies

2156 Views

Last post by AmitP
13 Jun 2019, 17:43
Customer FAQ module not visible

Last post by lcfalke « 13 Jun 2019, 15:15

by lcfalke » 13 Jun 2019, 15:15

0 Replies

2172 Views

Last post by lcfalke
13 Jun 2019, 15:15
Ticket close email notification image wanted

Last post by fcasal « 13 Jun 2019, 12:38
Replies: 2
by TeamIschler » 30 May 2019, 17:36

2 Replies

1788 Views

Last post by fcasal
13 Jun 2019, 12:38
Generic Agent runs only on first matched ticket

Last post by Quantin « 12 Jun 2019, 10:25
Replies: 9
by Quantin » 16 May 2019, 10:05

9 Replies

10683 Views

Last post by Quantin
12 Jun 2019, 10:25
auto send username and password to user once user created

Last post by AmitP « 12 Jun 2019, 09:52
Replies: 2
by AmitP » 11 Jun 2019, 10:08

2 Replies

1930 Views

Last post by AmitP
12 Jun 2019, 09:52
Picking up wrong article in answer mail

Last post by Ballzer0 « 11 Jun 2019, 14:25
Replies: 8
by LBorek » 15 May 2019, 11:22

8 Replies

3519 Views

Last post by Ballzer0
11 Jun 2019, 14:25
Permission denied after FreePBX installation

Last post by kamiltee « 11 Jun 2019, 12:46
Replies: 4
by kamiltee » 08 Jun 2019, 17:22

4 Replies

3506 Views

Last post by kamiltee
11 Jun 2019, 12:46
Set responsible Workflow process

Last post by flamme2 « 10 Jun 2019, 14:19
Replies: 2
by flamme2 » 10 Jun 2019, 10:56

2 Replies

1739 Views

Last post by flamme2
10 Jun 2019, 14:19
Giving permission to a particular customer to create login for other customers

Last post by AmitP « 10 Jun 2019, 08:50
Replies: 11
by AmitP » 06 Jun 2019, 09:39

11 Replies

5501 Views

Last post by AmitP
10 Jun 2019, 08:50
otp on email

Last post by AmitP « 10 Jun 2019, 08:41

by AmitP » 10 Jun 2019, 08:41

0 Replies

1795 Views

Last post by AmitP
10 Jun 2019, 08:41
Notification handling: Rejected

Last post by ibu58 « 10 Jun 2019, 07:02

by ibu58 » 10 Jun 2019, 07:02

0 Replies

1900 Views

Last post by ibu58
10 Jun 2019, 07:02
Multiple ACLs causing issues.

Last post by RStraub « 07 Jun 2019, 11:51
Replies: 6
by gavin1234 » 22 Apr 2014, 13:28

6 Replies

91099 Views

Last post by RStraub
07 Jun 2019, 11:51
automate recieved Mail Domain to custommerID?

Last post by Ballzer0 « 06 Jun 2019, 16:27
Replies: 2
by Ballzer0 » 26 Mar 2019, 10:19

2 Replies

2433 Views

Last post by Ballzer0
06 Jun 2019, 16:27
Stats module show wrong values in graph

Last post by MikeW « 06 Jun 2019, 15:31
Replies: 1
by MikeW » 06 Jun 2019, 15:26

1 Replies

974 Views

Last post by MikeW
06 Jun 2019, 15:31
unable to login on installing otrs 6.0.12 with root@localhost

Last post by AmitP « 04 Jun 2019, 11:02
Replies: 2
by AmitP » 29 May 2019, 15:29

2 Replies

2014 Views

Last post by AmitP
04 Jun 2019, 11:02
how to switch off article send animation otrs6

Last post by jojo « 03 Jun 2019, 20:59
Replies: 1
by hukrause » 03 Jun 2019, 17:56

1 Replies

1518 Views

Last post by jojo
03 Jun 2019, 20:59
Link CIs to customer users

Last post by tomS « 31 May 2019, 20:53

by tomS » 31 May 2019, 20:53

0 Replies

1633 Views

Last post by tomS
31 May 2019, 20:53
Process Ticket - Owner set

Last post by abelic « 31 May 2019, 17:08
Replies: 3
by abelic » 30 May 2019, 12:56

3 Replies

1798 Views

Last post by abelic
31 May 2019, 17:08
[SOLVED] Reorder top menu entries

Last post by jbaptiste « 30 May 2019, 06:29
Replies: 2
by jbaptiste » 30 May 2019, 05:45

2 Replies

2209 Views

Last post by jbaptiste
30 May 2019, 06:29
Change Dashboard colour

Last post by crythias « 29 May 2019, 16:51
Replies: 2
by mikecara84 » 22 May 2019, 19:37

2 Replies

2524 Views

Last post by crythias
29 May 2019, 16:51
Problem with Locked Ticket Follow-Up (message log)

Last post by crythias « 29 May 2019, 16:43
Replies: 2
by vpena » 22 May 2019, 12:40

2 Replies

1645 Views

Last post by crythias
29 May 2019, 16:43
Create appointments based on dynamic field values

Last post by RStraub « 29 May 2019, 14:53
Replies: 2
by RStraub » 20 May 2019, 15:57

2 Replies

2268 Views

Last post by RStraub
29 May 2019, 14:53
How to sign AutoResponses and AgentTicketNotifications

Last post by pccleaningwipes « 29 May 2019, 09:55

by pccleaningwipes » 29 May 2019, 09:55

0 Replies

1956 Views

Last post by pccleaningwipes
29 May 2019, 09:55
OTRSMasterSlave DynamicFields

Last post by charlyfarias « 28 May 2019, 22:12
Replies: 2
by Snowmanko » 22 Mar 2018, 21:40

2 Replies

7712 Views

Last post by charlyfarias
28 May 2019, 22:12
[SOLVED] Outbound mail note

Last post by phoenixrouge « 27 May 2019, 16:44
Replies: 2
by phoenixrouge » 24 May 2019, 12:12

2 Replies

994 Views

Last post by phoenixrouge
27 May 2019, 16:44

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