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[SOLVED] Change Owner in QuickClose

Last post by PriteshP23 « 09 Feb 2015, 19:07
Replies: 2
by PriteshP23 » 09 Feb 2015, 17:03

2 Replies

1763 Views

Last post by PriteshP23
09 Feb 2015, 19:07
[SOLVED] Error on database (generic_agent_jobs, gi_debugger_entry_content)

Last post by elitt « 09 Feb 2015, 15:18
Replies: 3
by elitt » 05 Feb 2015, 17:23

3 Replies

1972 Views

Last post by elitt
09 Feb 2015, 15:18
Ticket Automatically Closed by Admin OTRS

Last post by PriteshP23 « 09 Feb 2015, 14:49
Replies: 10
by PriteshP23 » 06 Feb 2015, 15:19

10 Replies

4502 Views

Last post by PriteshP23
09 Feb 2015, 14:49
Upgraded from otrs V3 to V4 and getting a verification error for all my packages?

Last post by crythias « 09 Feb 2015, 14:26
Replies: 1
by MJEB » 09 Feb 2015, 13:43

1 Replies

1552 Views

Last post by crythias
09 Feb 2015, 14:26
Dynamic Field in Service

Last post by crythias « 09 Feb 2015, 14:16
Replies: 4
by Gonzalo » 06 Feb 2015, 15:14

4 Replies

2295 Views

Last post by crythias
09 Feb 2015, 14:16
Error with otrs.ArticleStorageSwitch.pl - DB to FS. Unsuccessful stat on filename.

Last post by danchitu86 « 09 Feb 2015, 11:28
Replies: 5
by danchitu86 » 21 Jan 2015, 08:59

5 Replies

3598 Views

Last post by danchitu86
09 Feb 2015, 11:28
OTRS 4 Systemmonitoring mit Incident verknüpfen

Last post by RStraub « 09 Feb 2015, 10:30
Replies: 5
by etmiesje » 06 Feb 2015, 23:24

5 Replies

3426 Views

Last post by RStraub
09 Feb 2015, 10:30
Create on behalf of

Last post by crythias « 08 Feb 2015, 15:23
Replies: 1
by jimmers1972 » 08 Feb 2015, 15:03

1 Replies

641 Views

Last post by crythias
08 Feb 2015, 15:23
[SOLVED]OTRS4 How to add Customer Company Support

Last post by jimmers1972 « 08 Feb 2015, 14:13
Replies: 2
by jimmers1972 » 07 Feb 2015, 15:35

2 Replies

2526 Views

Last post by jimmers1972
08 Feb 2015, 14:13
Hide external emails in customer dashboard [again]

Last post by crythias « 08 Feb 2015, 07:10
Replies: 1
by ufc » 06 Feb 2015, 15:47

1 Replies

550 Views

Last post by crythias
08 Feb 2015, 07:10
Notifications by email when a ticket is Escalated

Last post by crythias « 08 Feb 2015, 07:08
Replies: 2
by peo » 04 Feb 2015, 14:58

2 Replies

1558 Views

Last post by crythias
08 Feb 2015, 07:08
Generate automatic email when create an agent

Last post by crythias « 08 Feb 2015, 07:01
Replies: 1
by MarcoB106 » 05 Feb 2015, 17:10

1 Replies

813 Views

Last post by crythias
08 Feb 2015, 07:01
[3.3.8] email sometimes goes to wrong queue when to and cc fields are filled

Last post by crythias « 08 Feb 2015, 07:00
Replies: 2
by Wojtek » 30 Jan 2015, 11:36

2 Replies

1749 Views

Last post by crythias
08 Feb 2015, 07:00
MySQL server has gone away, SQL

Last post by crythias « 08 Feb 2015, 06:53
Replies: 4
by aph » 30 Jan 2015, 11:01

4 Replies

2478 Views

Last post by crythias
08 Feb 2015, 06:53
I can't configure SSO on Centos 6

Last post by GabrielV « 06 Feb 2015, 20:46

by GabrielV » 06 Feb 2015, 20:46

0 Replies

2532 Views

Last post by GabrielV
06 Feb 2015, 20:46
Need CustomerCompany->CustomerCompanyKey in Kernel/Config.pm!

Last post by caesar305 « 06 Feb 2015, 20:04
Replies: 2
by caesar305 » 05 Feb 2015, 08:13

2 Replies

1899 Views

Last post by caesar305
06 Feb 2015, 20:04
Ticket Type on AgentTicketCompose

Last post by crythias « 06 Feb 2015, 17:25
Replies: 13
by robintayler » 07 Jul 2010, 04:12

13 Replies

9713 Views

Last post by crythias
06 Feb 2015, 17:25
Closed Tickets

Last post by GandalfUFR « 06 Feb 2015, 14:27

by GandalfUFR » 06 Feb 2015, 14:27

0 Replies

643 Views

Last post by GandalfUFR
06 Feb 2015, 14:27
[process] Rename Process/Activity-IDs

Last post by chrish « 06 Feb 2015, 10:24
Replies: 18
by chrish » 04 Feb 2015, 16:37

18 Replies

8675 Views

Last post by chrish
06 Feb 2015, 10:24
How to get DynamicField value's text in perl module

Last post by RStraub « 06 Feb 2015, 08:18
Replies: 2
by Gunjan » 04 Feb 2015, 12:33

2 Replies

1065 Views

Last post by RStraub
06 Feb 2015, 08:18
how we can change the value of $Self->{ConfigObject}->Get('Ticket::Hook')

Last post by grathi « 05 Feb 2015, 12:57
Replies: 9
by grathi » 14 Jan 2015, 12:12

9 Replies

3050 Views

Last post by grathi
05 Feb 2015, 12:57
Articles taking long to load

Last post by aph « 05 Feb 2015, 11:11
Replies: 2
by aph » 04 Feb 2015, 11:25

2 Replies

1187 Views

Last post by aph
05 Feb 2015, 11:11
[SOLVED] Compose internal mail

Last post by DBSRAJW « 05 Feb 2015, 10:56
Replies: 16
by HervE » 06 May 2011, 11:11

16 Replies

15760 Views

Last post by DBSRAJW
05 Feb 2015, 10:56
Linking Dynamic fields to the Service and SLA forms

Last post by jojo « 05 Feb 2015, 05:24
Replies: 5
by cbruigom » 02 Feb 2015, 21:04

5 Replies

3148 Views

Last post by jojo
05 Feb 2015, 05:24
Using RegEx inside class definitions

Last post by cbruigom « 04 Feb 2015, 22:06

by cbruigom » 04 Feb 2015, 22:06

0 Replies

1017 Views

Last post by cbruigom
04 Feb 2015, 22:06
AgentTicketPhone/'Next ticket state' How to make it default NULL and required?

Last post by zbigniew « 04 Feb 2015, 22:05

by zbigniew » 04 Feb 2015, 22:05

0 Replies

852 Views

Last post by zbigniew
04 Feb 2015, 22:05
Missing To-Field in an article in TicketZoom

Last post by Jensito « 04 Feb 2015, 16:00

by Jensito » 04 Feb 2015, 16:00

0 Replies

784 Views

Last post by Jensito
04 Feb 2015, 16:00
Hot to show the name instead of CustomerID in the dashboard?

Last post by reneeb « 04 Feb 2015, 15:50
Replies: 3
by setecastronomy » 22 Jul 2014, 13:47

3 Replies

2321 Views

Last post by reneeb
04 Feb 2015, 15:50
Show process name in Agent interface

Last post by jojo « 04 Feb 2015, 15:41
Replies: 1
by retro2707 » 04 Feb 2015, 15:22

1 Replies

1078 Views

Last post by jojo
04 Feb 2015, 15:41
GenericTicketConnectorSOAP.wsdl can't create port and service

Last post by luprogrammer « 04 Feb 2015, 12:44

by luprogrammer » 04 Feb 2015, 12:44

0 Replies

468 Views

Last post by luprogrammer
04 Feb 2015, 12:44
How to send data from .dtl file to perl file

Last post by Gunjan « 04 Feb 2015, 12:34
Replies: 2
by Gunjan » 03 Feb 2015, 11:04

2 Replies

1539 Views

Last post by Gunjan
04 Feb 2015, 12:34
Set the default Change Template for RfC

Last post by paulcar « 03 Feb 2015, 22:24

by paulcar » 03 Feb 2015, 22:24

0 Replies

362 Views

Last post by paulcar
03 Feb 2015, 22:24
[SOLVED] Hide ticket type 'My mail message' in AgentTicketPhone

Last post by zbigniew « 03 Feb 2015, 20:12
Replies: 4
by zbigniew » 30 Jan 2015, 22:45

4 Replies

2500 Views

Last post by zbigniew
03 Feb 2015, 20:12
Measure Time Spent on Tickets by Each Layer

Last post by jojo « 03 Feb 2015, 16:36
Replies: 3
by zuser » 03 Feb 2015, 14:47

3 Replies

798 Views

Last post by jojo
03 Feb 2015, 16:36
Customer user and CustomerID

Last post by theodore « 03 Feb 2015, 14:58
Replies: 2
by theodore » 03 Feb 2015, 14:14

2 Replies

1550 Views

Last post by theodore
03 Feb 2015, 14:58
Change default URL to index.pl instead of customer.pl

Last post by Julian0o « 03 Feb 2015, 12:57
Replies: 1
by Julian0o » 26 Jan 2015, 14:53

1 Replies

1428 Views

Last post by Julian0o
03 Feb 2015, 12:57
(Solved) Missing tables error in OTRS 4

Last post by bobpitt « 03 Feb 2015, 01:13
Replies: 4
by pituca » 07 Dec 2014, 17:16

4 Replies

3731 Views

Last post by bobpitt
03 Feb 2015, 01:13
Customers can login as Agents with Active Directory Backend

Last post by spike1197 « 02 Feb 2015, 20:32
Replies: 2
by spike1197 » 02 Feb 2015, 19:48

2 Replies

1732 Views

Last post by spike1197
02 Feb 2015, 20:32
&gt added to all email addresses

Last post by OmarHermannsson « 02 Feb 2015, 18:41
Replies: 9
by mmcdonald » 05 Jan 2015, 17:14

9 Replies

4749 Views

Last post by OmarHermannsson
02 Feb 2015, 18:41
Block Customer

Last post by aph « 02 Feb 2015, 17:25
Replies: 1
by nanotowers » 02 Feb 2015, 16:42

1 Replies

1047 Views

Last post by aph
02 Feb 2015, 17:25
Q: How To Show/Hide Dynamic Field for specific Queue

Last post by ruthconde « 02 Feb 2015, 16:46
Replies: 4
by timo2k » 30 Jan 2015, 16:19

4 Replies

3588 Views

Last post by ruthconde
02 Feb 2015, 16:46
How I can add queue in dashboard

Last post by aph « 02 Feb 2015, 16:21
Replies: 1
by grathi » 02 Feb 2015, 14:59

1 Replies

939 Views

Last post by aph
02 Feb 2015, 16:21
I want to create dropdown menu for services

Last post by crythias « 02 Feb 2015, 15:03
Replies: 10
by chandrasekhara » 29 Jan 2015, 17:08

10 Replies

1726 Views

Last post by crythias
02 Feb 2015, 15:03
Open website inside OTRS new module

Last post by aMescAs « 02 Feb 2015, 13:17

by aMescAs » 02 Feb 2015, 13:17

0 Replies

701 Views

Last post by aMescAs
02 Feb 2015, 13:17
Modify ticket options when viewing a ticket

Last post by cengelhardt « 02 Feb 2015, 12:12
Replies: 2
by cengelhardt » 02 Feb 2015, 11:49

2 Replies

1023 Views

Last post by cengelhardt
02 Feb 2015, 12:12
Adding main ticket info into info pane

Last post by jojo « 02 Feb 2015, 12:05
Replies: 11
by givememychoice » 29 Jan 2015, 12:58

11 Replies

1802 Views

Last post by jojo
02 Feb 2015, 12:05
Not Recieving Auto Responses

Last post by Krishopper « 31 Jan 2015, 06:25
Replies: 3
by subarugeek » 12 Dec 2014, 18:22

3 Replies

2370 Views

Last post by Krishopper
31 Jan 2015, 06:25
SLA Alert with Notification (Events) - Email

Last post by raphaelsfontes « 30 Jan 2015, 21:04
Replies: 2
by raphaelsfontes » 29 Jan 2015, 20:49

2 Replies

1496 Views

Last post by raphaelsfontes
30 Jan 2015, 21:04
Service Field on Additional ITSM Fields

Last post by cbruigom « 30 Jan 2015, 21:00

by cbruigom » 30 Jan 2015, 21:00

0 Replies

991 Views

Last post by cbruigom
30 Jan 2015, 21:00
Agent Can´t attach any file

Last post by Soldos « 30 Jan 2015, 20:58

by Soldos » 30 Jan 2015, 20:58

0 Replies

626 Views

Last post by Soldos
30 Jan 2015, 20:58

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