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OTRS 4

Last post by jojo « 12 Feb 2015, 12:52
Replies: 1
by tarun282 » 12 Feb 2015, 12:12

1 Replies

522 Views

Last post by jojo
12 Feb 2015, 12:52
OTRS regular expression syntax

Last post by aph « 12 Feb 2015, 12:01
Replies: 2
by aph » 12 Feb 2015, 10:51

2 Replies

5988 Views

Last post by aph
12 Feb 2015, 12:01
Expand SOAP response (Generic Interface)

Last post by kawasakai « 12 Feb 2015, 10:21
Replies: 8
by derfrank » 24 Aug 2014, 19:43

8 Replies

3638 Views

Last post by kawasakai
12 Feb 2015, 10:21
Bug parsing zeroes on email

Last post by nublaii « 11 Feb 2015, 18:19

by nublaii » 11 Feb 2015, 18:19

0 Replies

527 Views

Last post by nublaii
11 Feb 2015, 18:19
Permission denied

Last post by MarcoB106 « 11 Feb 2015, 18:07
Replies: 2
by MarcoB106 » 11 Feb 2015, 17:01

2 Replies

2146 Views

Last post by MarcoB106
11 Feb 2015, 18:07
Error when using a Notification

Last post by crythias « 11 Feb 2015, 16:50
Replies: 1
by andreasfc » 11 Feb 2015, 12:51

1 Replies

924 Views

Last post by crythias
11 Feb 2015, 16:50
Change queue for email tickets?

Last post by crythias « 10 Feb 2015, 20:10
Replies: 1
by GabrielV » 10 Feb 2015, 19:36

1 Replies

1097 Views

Last post by crythias
10 Feb 2015, 20:10
Changing Queue not Updating SLA

Last post by crythias « 10 Feb 2015, 20:08
Replies: 3
by retro2707 » 10 Feb 2015, 16:10

3 Replies

1599 Views

Last post by crythias
10 Feb 2015, 20:08
Notification email addresses screwed up

Last post by Linwood « 10 Feb 2015, 17:26
Replies: 4
by Linwood » 10 Feb 2015, 15:52

4 Replies

2065 Views

Last post by Linwood
10 Feb 2015, 17:26
How to include the note in the notification email?

Last post by GabrielV « 10 Feb 2015, 17:19
Replies: 2
by GabrielV » 09 Feb 2015, 22:32

2 Replies

1379 Views

Last post by GabrielV
10 Feb 2015, 17:19
Hide Ticket Menu Button

Last post by crythias « 10 Feb 2015, 15:00
Replies: 1
by Gunjan » 10 Feb 2015, 14:10

1 Replies

1053 Views

Last post by crythias
10 Feb 2015, 15:00
FullText-Search box in Customer Portal

Last post by crythias « 10 Feb 2015, 14:55
Replies: 2
by Gunjan » 29 Jan 2015, 07:22

2 Replies

1070 Views

Last post by crythias
10 Feb 2015, 14:55
Agent authentication external database

Last post by jojo « 10 Feb 2015, 08:42
Replies: 1
by caesar305 » 10 Feb 2015, 02:59

1 Replies

1050 Views

Last post by jojo
10 Feb 2015, 08:42
TicketZoom Screen after Ticket Lock?

Last post by storm92 « 10 Feb 2015, 02:35

by storm92 » 10 Feb 2015, 02:35

0 Replies

982 Views

Last post by storm92
10 Feb 2015, 02:35
[SOLVED] Change Owner in QuickClose

Last post by PriteshP23 « 09 Feb 2015, 19:07
Replies: 2
by PriteshP23 » 09 Feb 2015, 17:03

2 Replies

1793 Views

Last post by PriteshP23
09 Feb 2015, 19:07
[SOLVED] Error on database (generic_agent_jobs, gi_debugger_entry_content)

Last post by elitt « 09 Feb 2015, 15:18
Replies: 3
by elitt » 05 Feb 2015, 17:23

3 Replies

2001 Views

Last post by elitt
09 Feb 2015, 15:18
Ticket Automatically Closed by Admin OTRS

Last post by PriteshP23 « 09 Feb 2015, 14:49
Replies: 10
by PriteshP23 » 06 Feb 2015, 15:19

10 Replies

4589 Views

Last post by PriteshP23
09 Feb 2015, 14:49
Upgraded from otrs V3 to V4 and getting a verification error for all my packages?

Last post by crythias « 09 Feb 2015, 14:26
Replies: 1
by MJEB » 09 Feb 2015, 13:43

1 Replies

1568 Views

Last post by crythias
09 Feb 2015, 14:26
Dynamic Field in Service

Last post by crythias « 09 Feb 2015, 14:16
Replies: 4
by Gonzalo » 06 Feb 2015, 15:14

4 Replies

2326 Views

Last post by crythias
09 Feb 2015, 14:16
Error with otrs.ArticleStorageSwitch.pl - DB to FS. Unsuccessful stat on filename.

Last post by danchitu86 « 09 Feb 2015, 11:28
Replies: 5
by danchitu86 » 21 Jan 2015, 08:59

5 Replies

3644 Views

Last post by danchitu86
09 Feb 2015, 11:28
OTRS 4 Systemmonitoring mit Incident verknüpfen

Last post by RStraub « 09 Feb 2015, 10:30
Replies: 5
by etmiesje » 06 Feb 2015, 23:24

5 Replies

3475 Views

Last post by RStraub
09 Feb 2015, 10:30
Create on behalf of

Last post by crythias « 08 Feb 2015, 15:23
Replies: 1
by jimmers1972 » 08 Feb 2015, 15:03

1 Replies

653 Views

Last post by crythias
08 Feb 2015, 15:23
[SOLVED]OTRS4 How to add Customer Company Support

Last post by jimmers1972 « 08 Feb 2015, 14:13
Replies: 2
by jimmers1972 » 07 Feb 2015, 15:35

2 Replies

2580 Views

Last post by jimmers1972
08 Feb 2015, 14:13
Hide external emails in customer dashboard [again]

Last post by crythias « 08 Feb 2015, 07:10
Replies: 1
by ufc » 06 Feb 2015, 15:47

1 Replies

567 Views

Last post by crythias
08 Feb 2015, 07:10
Notifications by email when a ticket is Escalated

Last post by crythias « 08 Feb 2015, 07:08
Replies: 2
by peo » 04 Feb 2015, 14:58

2 Replies

1589 Views

Last post by crythias
08 Feb 2015, 07:08
Generate automatic email when create an agent

Last post by crythias « 08 Feb 2015, 07:01
Replies: 1
by MarcoB106 » 05 Feb 2015, 17:10

1 Replies

879 Views

Last post by crythias
08 Feb 2015, 07:01
[3.3.8] email sometimes goes to wrong queue when to and cc fields are filled

Last post by crythias « 08 Feb 2015, 07:00
Replies: 2
by Wojtek » 30 Jan 2015, 11:36

2 Replies

1798 Views

Last post by crythias
08 Feb 2015, 07:00
MySQL server has gone away, SQL

Last post by crythias « 08 Feb 2015, 06:53
Replies: 4
by aph » 30 Jan 2015, 11:01

4 Replies

2520 Views

Last post by crythias
08 Feb 2015, 06:53
I can't configure SSO on Centos 6

Last post by GabrielV « 06 Feb 2015, 20:46

by GabrielV » 06 Feb 2015, 20:46

0 Replies

2554 Views

Last post by GabrielV
06 Feb 2015, 20:46
Need CustomerCompany->CustomerCompanyKey in Kernel/Config.pm!

Last post by caesar305 « 06 Feb 2015, 20:04
Replies: 2
by caesar305 » 05 Feb 2015, 08:13

2 Replies

1909 Views

Last post by caesar305
06 Feb 2015, 20:04
Ticket Type on AgentTicketCompose

Last post by crythias « 06 Feb 2015, 17:25
Replies: 13
by robintayler » 07 Jul 2010, 04:12

13 Replies

9921 Views

Last post by crythias
06 Feb 2015, 17:25
Closed Tickets

Last post by GandalfUFR « 06 Feb 2015, 14:27

by GandalfUFR » 06 Feb 2015, 14:27

0 Replies

667 Views

Last post by GandalfUFR
06 Feb 2015, 14:27
[process] Rename Process/Activity-IDs

Last post by chrish « 06 Feb 2015, 10:24
Replies: 18
by chrish » 04 Feb 2015, 16:37

18 Replies

8736 Views

Last post by chrish
06 Feb 2015, 10:24
How to get DynamicField value's text in perl module

Last post by RStraub « 06 Feb 2015, 08:18
Replies: 2
by Gunjan » 04 Feb 2015, 12:33

2 Replies

1085 Views

Last post by RStraub
06 Feb 2015, 08:18
how we can change the value of $Self->{ConfigObject}->Get('Ticket::Hook')

Last post by grathi « 05 Feb 2015, 12:57
Replies: 9
by grathi » 14 Jan 2015, 12:12

9 Replies

3098 Views

Last post by grathi
05 Feb 2015, 12:57
Articles taking long to load

Last post by aph « 05 Feb 2015, 11:11
Replies: 2
by aph » 04 Feb 2015, 11:25

2 Replies

1203 Views

Last post by aph
05 Feb 2015, 11:11
[SOLVED] Compose internal mail

Last post by DBSRAJW « 05 Feb 2015, 10:56
Replies: 16
by HervE » 06 May 2011, 11:11

16 Replies

16212 Views

Last post by DBSRAJW
05 Feb 2015, 10:56
Linking Dynamic fields to the Service and SLA forms

Last post by jojo « 05 Feb 2015, 05:24
Replies: 5
by cbruigom » 02 Feb 2015, 21:04

5 Replies

3298 Views

Last post by jojo
05 Feb 2015, 05:24
Using RegEx inside class definitions

Last post by cbruigom « 04 Feb 2015, 22:06

by cbruigom » 04 Feb 2015, 22:06

0 Replies

1054 Views

Last post by cbruigom
04 Feb 2015, 22:06
AgentTicketPhone/'Next ticket state' How to make it default NULL and required?

Last post by zbigniew « 04 Feb 2015, 22:05

by zbigniew » 04 Feb 2015, 22:05

0 Replies

869 Views

Last post by zbigniew
04 Feb 2015, 22:05
Missing To-Field in an article in TicketZoom

Last post by Jensito « 04 Feb 2015, 16:00

by Jensito » 04 Feb 2015, 16:00

0 Replies

805 Views

Last post by Jensito
04 Feb 2015, 16:00
Hot to show the name instead of CustomerID in the dashboard?

Last post by reneeb « 04 Feb 2015, 15:50
Replies: 3
by setecastronomy » 22 Jul 2014, 13:47

3 Replies

2342 Views

Last post by reneeb
04 Feb 2015, 15:50
Show process name in Agent interface

Last post by jojo « 04 Feb 2015, 15:41
Replies: 1
by retro2707 » 04 Feb 2015, 15:22

1 Replies

1090 Views

Last post by jojo
04 Feb 2015, 15:41
GenericTicketConnectorSOAP.wsdl can't create port and service

Last post by luprogrammer « 04 Feb 2015, 12:44

by luprogrammer » 04 Feb 2015, 12:44

0 Replies

481 Views

Last post by luprogrammer
04 Feb 2015, 12:44
How to send data from .dtl file to perl file

Last post by Gunjan « 04 Feb 2015, 12:34
Replies: 2
by Gunjan » 03 Feb 2015, 11:04

2 Replies

1606 Views

Last post by Gunjan
04 Feb 2015, 12:34
Set the default Change Template for RfC

Last post by paulcar « 03 Feb 2015, 22:24

by paulcar » 03 Feb 2015, 22:24

0 Replies

371 Views

Last post by paulcar
03 Feb 2015, 22:24
[SOLVED] Hide ticket type 'My mail message' in AgentTicketPhone

Last post by zbigniew « 03 Feb 2015, 20:12
Replies: 4
by zbigniew » 30 Jan 2015, 22:45

4 Replies

2532 Views

Last post by zbigniew
03 Feb 2015, 20:12
Measure Time Spent on Tickets by Each Layer

Last post by jojo « 03 Feb 2015, 16:36
Replies: 3
by zuser » 03 Feb 2015, 14:47

3 Replies

816 Views

Last post by jojo
03 Feb 2015, 16:36
Customer user and CustomerID

Last post by theodore « 03 Feb 2015, 14:58
Replies: 2
by theodore » 03 Feb 2015, 14:14

2 Replies

1581 Views

Last post by theodore
03 Feb 2015, 14:58
Change default URL to index.pl instead of customer.pl

Last post by Julian0o « 03 Feb 2015, 12:57
Replies: 1
by Julian0o » 26 Jan 2015, 14:53

1 Replies

1473 Views

Last post by Julian0o
03 Feb 2015, 12:57

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