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Variable ticket closed on

Last post by aph « 30 Jan 2015, 18:44
Replies: 9
by aph » 21 Jan 2015, 15:29

9 Replies

2097 Views

Last post by aph
30 Jan 2015, 18:44
Status view default sorting

Last post by aph « 30 Jan 2015, 17:56
Replies: 2
by aph » 30 Jan 2015, 16:49

2 Replies

1490 Views

Last post by aph
30 Jan 2015, 17:56
Restore failing in OTRS Appliance

Last post by elitt « 30 Jan 2015, 14:54
Replies: 5
by Bharath » 07 Dec 2014, 14:49

5 Replies

5501 Views

Last post by elitt
30 Jan 2015, 14:54
New ticket: preselected queue, service, sla based on customer attribute

Last post by pebeITS « 30 Jan 2015, 00:55
Replies: 2
by pebeITS » 29 Jan 2015, 00:39

2 Replies

817 Views

Last post by pebeITS
30 Jan 2015, 00:55
Recent Log Entries time span

Last post by aph « 29 Jan 2015, 18:54
Replies: 4
by aph » 29 Jan 2015, 16:12

4 Replies

1603 Views

Last post by aph
29 Jan 2015, 18:54
Noitification to customer on ticket close

Last post by aph « 29 Jan 2015, 17:31
Replies: 14
by aph » 26 Jan 2015, 11:10

14 Replies

3933 Views

Last post by aph
29 Jan 2015, 17:31
How to enable Reply in customer web interface?

Last post by nadeem « 29 Jan 2015, 17:26

by nadeem » 29 Jan 2015, 17:26

0 Replies

343 Views

Last post by nadeem
29 Jan 2015, 17:26
Changing order of drop down values

Last post by aph « 29 Jan 2015, 16:06
Replies: 6
by aph » 28 Jan 2015, 07:14

6 Replies

4507 Views

Last post by aph
29 Jan 2015, 16:06
Spawn Slave (or Subtickets) via Workflow

Last post by jojo « 29 Jan 2015, 15:24
Replies: 8
by RStraub » 14 Mar 2014, 11:37

8 Replies

3877 Views

Last post by jojo
29 Jan 2015, 15:24
how I can add more nevigation bar in index.pl

Last post by grathi « 29 Jan 2015, 15:20
Replies: 12
by grathi » 29 Jan 2015, 12:29

12 Replies

3100 Views

Last post by grathi
29 Jan 2015, 15:20
Workorder articles

Last post by RStraub « 29 Jan 2015, 15:00
Replies: 1
by Atavius » 29 Jan 2015, 14:39

1 Replies

965 Views

Last post by RStraub
29 Jan 2015, 15:00
Customer can't see queue

Last post by ThomasPL10 « 29 Jan 2015, 14:35

by ThomasPL10 » 29 Jan 2015, 14:35

0 Replies

465 Views

Last post by ThomasPL10
29 Jan 2015, 14:35
An other LDAP Problem

Last post by needHelp « 29 Jan 2015, 11:56
Replies: 4
by needHelp » 22 Jan 2015, 16:50

4 Replies

1338 Views

Last post by needHelp
29 Jan 2015, 11:56
Add a new table in existing OTRS database

Last post by Gunjan « 29 Jan 2015, 07:20
Replies: 2
by Gunjan » 28 Jan 2015, 15:06

2 Replies

951 Views

Last post by Gunjan
29 Jan 2015, 07:20
Connect OTRS 4.0.5 Appliance to MS SQL Server

Last post by esaunders « 29 Jan 2015, 02:00

by esaunders » 29 Jan 2015, 02:00

0 Replies

2592 Views

Last post by esaunders
29 Jan 2015, 02:00
Can not send email to customer otrs-4.0.2

Last post by alexus « 28 Jan 2015, 23:19
Replies: 10
by scottzu » 15 Jan 2015, 15:33

10 Replies

4600 Views

Last post by alexus
28 Jan 2015, 23:19
[SOLVED] The browser you are using is too old.

Last post by dmcbride48 « 28 Jan 2015, 20:24
Replies: 3
by Delty » 25 Jan 2014, 04:10

3 Replies

40806 Views

Last post by dmcbride48
28 Jan 2015, 20:24
4.0.5 db upgrade errors

Last post by freak « 28 Jan 2015, 17:44

by freak » 28 Jan 2015, 17:44

0 Replies

687 Views

Last post by freak
28 Jan 2015, 17:44
Ticket Queue Overview is Empty

Last post by mraghur « 28 Jan 2015, 17:29

by mraghur » 28 Jan 2015, 17:29

0 Replies

669 Views

Last post by mraghur
28 Jan 2015, 17:29
Accounted time input restriction

Last post by theodore « 28 Jan 2015, 13:40

by theodore » 28 Jan 2015, 13:40

0 Replies

834 Views

Last post by theodore
28 Jan 2015, 13:40
New Module Producing Internal Server Error

Last post by reneeb « 28 Jan 2015, 13:26
Replies: 3
by Jason » 27 Jan 2015, 16:31

3 Replies

1313 Views

Last post by reneeb
28 Jan 2015, 13:26
Show Service and SLA Selection in Move Ticket Form

Last post by leo5nidas « 28 Jan 2015, 13:18
Replies: 2
by leo5nidas » 27 Jan 2015, 14:51

2 Replies

1210 Views

Last post by leo5nidas
28 Jan 2015, 13:18
[SOLVED] OTRS4/CMDB/ConfigItem: How to add TextArea or ldap field?

Last post by zbigniew « 28 Jan 2015, 12:24
Replies: 3
by zbigniew » 27 Jan 2015, 17:53

3 Replies

1801 Views

Last post by zbigniew
28 Jan 2015, 12:24
Remove Customers that are no more active

Last post by avillagomez « 28 Jan 2015, 00:29
Replies: 4
by creator » 11 Sep 2014, 21:04

4 Replies

8192 Views

Last post by avillagomez
28 Jan 2015, 00:29
OTRS 'Stop after match' function not working [resolved]

Last post by mounday1 « 27 Jan 2015, 23:21

by mounday1 » 27 Jan 2015, 23:21

0 Replies

334 Views

Last post by mounday1
27 Jan 2015, 23:21
OTRS at multiple locations

Last post by crythias « 27 Jan 2015, 23:03
Replies: 3
by thunter28 » 22 Jan 2015, 21:45

3 Replies

1263 Views

Last post by crythias
27 Jan 2015, 23:03
Installing OTRS on 64 bit Server Issue

Last post by avillagomez « 27 Jan 2015, 18:18
Replies: 6
by avillagomez » 26 Jan 2015, 18:42

6 Replies

3644 Views

Last post by avillagomez
27 Jan 2015, 18:18
Automatic customer account creation?

Last post by crythias « 27 Jan 2015, 18:18
Replies: 2
by xtheb » 27 Jan 2015, 16:47

2 Replies

1350 Views

Last post by crythias
27 Jan 2015, 18:18
[SOLVED] Error: Message: Need AllocateData!

Last post by zbigniew « 27 Jan 2015, 18:06
Replies: 1
by zbigniew » 12 Dec 2014, 14:43

1 Replies

1101 Views

Last post by zbigniew
27 Jan 2015, 18:06
Event Notification: Escalation not working

Last post by menni « 27 Jan 2015, 17:48
Replies: 4
by menni » 27 Jan 2015, 16:52

4 Replies

1550 Views

Last post by menni
27 Jan 2015, 17:48
[SOLVED] OTRS4/CMDB: Where CI number is defined?

Last post by zbigniew « 27 Jan 2015, 17:46
Replies: 2
by zbigniew » 27 Jan 2015, 15:25

2 Replies

1443 Views

Last post by zbigniew
27 Jan 2015, 17:46
[SOLVED] Reject Tickets without Agent Notification

Last post by davecosta « 27 Jan 2015, 14:50
Replies: 9
by davecosta » 23 Jan 2015, 10:02

9 Replies

3637 Views

Last post by davecosta
27 Jan 2015, 14:50
Frequently occuring Internal server error

Last post by jojo « 27 Jan 2015, 13:33
Replies: 1
by masoodf91 » 27 Jan 2015, 13:25

1 Replies

1208 Views

Last post by jojo
27 Jan 2015, 13:33
Internal server error

Last post by reneeb « 27 Jan 2015, 12:44
Replies: 4
by masoodf91 » 27 Jan 2015, 10:57

4 Replies

2502 Views

Last post by reneeb
27 Jan 2015, 12:44
locked out admin

Last post by renscoulier « 27 Jan 2015, 09:15
Replies: 4
by renscoulier » 26 Jan 2015, 17:41

4 Replies

1347 Views

Last post by renscoulier
27 Jan 2015, 09:15
Undo process ticket

Last post by aph « 26 Jan 2015, 19:18
Replies: 2
by aph » 26 Jan 2015, 18:04

2 Replies

1055 Views

Last post by aph
26 Jan 2015, 19:18
Workorders and Customer Company

Last post by jevans « 26 Jan 2015, 17:54

by jevans » 26 Jan 2015, 17:54

0 Replies

624 Views

Last post by jevans
26 Jan 2015, 17:54
remove 'To customer user' & Email

Last post by renscoulier « 26 Jan 2015, 16:55
Replies: 5
by renscoulier » 26 Jan 2015, 15:25

5 Replies

1978 Views

Last post by renscoulier
26 Jan 2015, 16:55
[SOLVED] Errors while upgrading

Last post by ccamel « 26 Jan 2015, 16:34
Replies: 1
by ccamel » 26 Jan 2015, 12:45

1 Replies

1814 Views

Last post by ccamel
26 Jan 2015, 16:34
Problem migrate existing Windows installations into the appliance

Last post by ardli « 26 Jan 2015, 11:23
Replies: 8
by ardli » 06 Jan 2015, 09:31

8 Replies

5157 Views

Last post by ardli
26 Jan 2015, 11:23
I need to add 4 text fields to 'Add Service' similar to Comment: field.

Last post by zbigniew « 23 Jan 2015, 18:32
Replies: 2
by zbigniew » 15 Jan 2015, 01:07

2 Replies

1291 Views

Last post by zbigniew
23 Jan 2015, 18:32
OTRS 3.3.8 Mail Configuration

Last post by crythias « 23 Jan 2015, 16:15
Replies: 18
by Right » 22 Jan 2015, 08:32

18 Replies

4041 Views

Last post by crythias
23 Jan 2015, 16:15
Custom Stats Report

Last post by crythias « 23 Jan 2015, 16:11
Replies: 7
by aMescAs » 12 Jan 2015, 17:46

7 Replies

22183 Views

Last post by crythias
23 Jan 2015, 16:11
Status view column edit

Last post by mantyyzz « 23 Jan 2015, 14:24
Replies: 4
by mantyyzz » 23 Jan 2015, 08:42

4 Replies

2311 Views

Last post by mantyyzz
23 Jan 2015, 14:24
ITSM Change error after upgrading to 4.04

Last post by andrewswingewood « 23 Jan 2015, 13:57
Replies: 8
by andrewswingewood » 22 Jan 2015, 12:47

8 Replies

1276 Views

Last post by andrewswingewood
23 Jan 2015, 13:57
Can not see Service Center in OTRS otrs-4.0.2

Last post by scottzu « 23 Jan 2015, 12:26
Replies: 3
by scottzu » 17 Jan 2015, 06:19

3 Replies

1481 Views

Last post by scottzu
23 Jan 2015, 12:26
emails & thread

Last post by wiesiek « 23 Jan 2015, 10:50

by wiesiek » 23 Jan 2015, 10:50

0 Replies

404 Views

Last post by wiesiek
23 Jan 2015, 10:50
Apache can't start

Last post by reneeb « 23 Jan 2015, 08:01
Replies: 3
by ardli » 22 Jan 2015, 04:58

3 Replies

1851 Views

Last post by reneeb
23 Jan 2015, 08:01
Dashboard: Last Response /Article time instead of Ticket Age

Last post by CharlesD « 22 Jan 2015, 16:49
Replies: 7
by AMurderOfCrows » 24 Sep 2014, 04:44

7 Replies

4693 Views

Last post by CharlesD
22 Jan 2015, 16:49
Kernel::System::Email::Send

Last post by markak « 22 Jan 2015, 15:16
Replies: 4
by markak » 22 Jan 2015, 13:15

4 Replies

1424 Views

Last post by markak
22 Jan 2015, 15:16

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