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Package repository ftp.otrs.org

Last post by skullz « 19 Feb 2021, 14:44
Replies: 3
by root » 19 Feb 2021, 12:06

3 Replies

66997 Views

Last post by skullz
19 Feb 2021, 14:44
Community Edition

Last post by jbaptiste « 05 Apr 2021, 01:23
Replies: 10
by root » 06 Jan 2021, 15:55

10 Replies

72973 Views

Last post by jbaptiste
05 Apr 2021, 01:23
Support Master Post

Last post by crythias « 10 Dec 2013, 07:39
Replies: 6
by crythias » 23 Jun 2012, 09:35

6 Replies

195526 Views

Last post by crythias
10 Dec 2013, 07:39

Topics

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Last post

AgentTicketEmailOutbound reset subject if To empty

Last post by Cali38 « 25 Apr 2024, 14:01
Replies: 8
by rodolfor » 20 Feb 2024, 19:00

8 Replies

7193 Views

Last post by Cali38
25 Apr 2024, 14:01
Need to add a new field in Tickets

Last post by Reedu « 25 Apr 2024, 08:42
Replies: 1
by harift » 23 Apr 2024, 13:02

1 Replies

3728 Views

Last post by Reedu
25 Apr 2024, 08:42
The version containing the new features will be released at what time?

Last post by tune6688 « 08 Apr 2024, 10:01

by tune6688 » 08 Apr 2024, 10:01

0 Replies

9933 Views

Last post by tune6688
08 Apr 2024, 10:01
Question about MySQL 8

Last post by root « 30 Mar 2024, 13:25
Replies: 4
by ahafner » 29 Mar 2024, 01:46

4 Replies

5319 Views

Last post by root
30 Mar 2024, 13:25
OTRS 6.5.2 Error "Browser too old" returns every 2 Mondays

Last post by root « 12 Mar 2024, 17:23
Replies: 5
by needmorecoffee » 30 Jan 2024, 13:25

5 Replies

6107 Views

Last post by root
12 Mar 2024, 17:23
Search Engine plugin - is documentation up to date?

Last post by Johannes « 12 Mar 2024, 13:47
Replies: 1
by lis9 » 07 Mar 2024, 12:14

1 Replies

4537 Views

Last post by Johannes
12 Mar 2024, 13:47
Elasticsearch - errors while building index "tickets"

Last post by Johannes « 12 Mar 2024, 12:29
Replies: 3
by lis9 » 16 Feb 2024, 10:21

3 Replies

5993 Views

Last post by Johannes
12 Mar 2024, 12:29
Missing image reported in web server log

Last post by shawnbeasley « 12 Mar 2024, 09:16
Replies: 2
by Cugar15 » 27 Nov 2023, 13:30

2 Replies

5809 Views

Last post by shawnbeasley
12 Mar 2024, 09:16
(SOLVED) ACL - configure dynamic field values visible depends on queues.

Last post by plkko « 07 Mar 2024, 11:54
Replies: 2
by plkko » 06 Mar 2024, 11:05

2 Replies

4081 Views

Last post by plkko
07 Mar 2024, 11:54
Looking for Dynamicfieldgroups

Last post by root « 06 Mar 2024, 10:30
Replies: 1
by hkais » 06 Mar 2024, 10:08

1 Replies

3778 Views

Last post by root
06 Mar 2024, 10:30
OTRS 5.0.27 CustomerID not updating (values from LDAP) in ticket view and overview

Last post by root « 01 Mar 2024, 11:29
Replies: 10
by Thomymaster » 30 Jan 2020, 17:53

10 Replies

8976 Views

Last post by root
01 Mar 2024, 11:29
Report: For each ticket see minutes from open to locked and minutes from open to closed

Last post by jojo « 22 Feb 2024, 12:54
Replies: 2
by needmorecoffee » 22 Feb 2024, 11:40

2 Replies

4756 Views

Last post by jojo
22 Feb 2024, 12:54
Request for Official Guide Update

Last post by blake86 « 13 Feb 2024, 16:26
Replies: 4
by blake86 » 08 Feb 2024, 12:40

4 Replies

5301 Views

Last post by blake86
13 Feb 2024, 16:26
ckeditor4 EOL

Last post by Johannes « 31 Jan 2024, 13:46
Replies: 1
by tpsupport » 31 Jan 2024, 13:08

1 Replies

4391 Views

Last post by Johannes
31 Jan 2024, 13:46
Error alert mail every 30 seconds

Last post by mjunghanns « 15 Jan 2024, 16:34
Replies: 2
by FSF » 02 Jan 2024, 18:02

2 Replies

4756 Views

Last post by mjunghanns
15 Jan 2024, 16:34
Dashlet showing all open ticket I created

Last post by root « 20 Dec 2023, 11:32
Replies: 1
by rodolfor » 20 Dec 2023, 10:42

1 Replies

4315 Views

Last post by root
20 Dec 2023, 11:32
Always display "Forward" button

Last post by root « 19 Dec 2023, 12:32
Replies: 3
by flappybird » 19 Dec 2023, 11:00

3 Replies

4036 Views

Last post by root
19 Dec 2023, 12:32
X-OTRS-FollowUp-Title - what does it do?

Last post by flappybird « 15 Dec 2023, 00:00
Replies: 6
by flappybird » 13 Dec 2023, 15:39

6 Replies

4884 Views

Last post by flappybird
15 Dec 2023, 00:00
Compress mime tables in database

Last post by rodolfor « 05 Dec 2023, 10:53
Replies: 2
by rodolfor » 04 Dec 2023, 13:21

2 Replies

4508 Views

Last post by rodolfor
05 Dec 2023, 10:53
split ticket do not attach files if size > 4MB

Last post by root « 04 Dec 2023, 16:23
Replies: 5
by rodolfor » 30 Nov 2023, 17:31

5 Replies

4558 Views

Last post by root
04 Dec 2023, 16:23
[solved] Restrict CMDB view

Last post by lis9 « 03 Dec 2023, 23:31
Replies: 2
by lis9 » 14 Apr 2023, 11:54

2 Replies

5257 Views

Last post by lis9
03 Dec 2023, 23:31
How to disable event handlers?

Last post by unige « 24 Nov 2023, 09:45
Replies: 2
by unige » 23 Nov 2023, 17:38

2 Replies

5676 Views

Last post by unige
24 Nov 2023, 09:45
ITSM field - attachment type

Last post by root « 21 Nov 2023, 22:34
Replies: 1
by ovidiuotel » 17 Nov 2023, 11:52

1 Replies

3773 Views

Last post by root
21 Nov 2023, 22:34
Reports - choose to issue a report only for a certain queue from those set?

Last post by skullz « 21 Nov 2023, 20:48
Replies: 1
by ovidiuotel » 17 Nov 2023, 11:47

1 Replies

3580 Views

Last post by skullz
21 Nov 2023, 20:48
OTRS - support to tag tickets during ticket closure

Last post by andreafumagalli « 17 Nov 2023, 17:49
Replies: 4
by andreafumagalli » 08 Nov 2023, 16:32

4 Replies

5221 Views

Last post by andreafumagalli
17 Nov 2023, 17:49
Kernel/System/MailAccount/IMAP.pm => how to set $Param{Timeout}

Last post by mohnewald « 15 Nov 2023, 14:00
Replies: 2
by mohnewald » 09 Nov 2023, 11:18

2 Replies

4097 Views

Last post by mohnewald
15 Nov 2023, 14:00
Znuny / OTRS pre migration questions

Last post by skullz « 15 Nov 2023, 11:09
Replies: 1
by dgotrs » 15 Nov 2023, 08:35

1 Replies

3897 Views

Last post by skullz
15 Nov 2023, 11:09
Customer can't connect to OTRS

Last post by root « 31 Oct 2023, 17:04
Replies: 12
by EvaggelosK » 07 Sep 2023, 09:49

12 Replies

12564 Views

Last post by root
31 Oct 2023, 17:04
Lock or escallate tickets based on logged time. (How to handle?)

Last post by skullz « 27 Oct 2023, 18:30
Replies: 3
by finalbeta2 » 25 Oct 2023, 17:01

3 Replies

4800 Views

Last post by skullz
27 Oct 2023, 18:30
Modern Authentication works, but token keeps expiring

Last post by finalbeta2 « 25 Oct 2023, 16:55
Replies: 2
by finalbeta2 » 27 Sep 2023, 12:03

2 Replies

4449 Views

Last post by finalbeta2
25 Oct 2023, 16:55
Move profil picture

Last post by Manfred89 « 24 Oct 2023, 14:44
Replies: 2
by Manfred89 » 20 Oct 2023, 16:23

2 Replies

4475 Views

Last post by Manfred89
24 Oct 2023, 14:44
Merge ticket based on TicketNumber

Last post by lennart21k « 20 Oct 2023, 15:46
Replies: 6
by lennart21k » 20 Oct 2023, 07:46

6 Replies

5629 Views

Last post by lennart21k
20 Oct 2023, 15:46
[SOLVED] Znuny doesn't "know" Alma Linux (9).

Last post by kevindebie « 19 Oct 2023, 16:49
Replies: 2
by kevindebie » 19 Oct 2023, 15:46

2 Replies

4651 Views

Last post by kevindebie
19 Oct 2023, 16:49
Modern Authentication

Last post by bfv « 11 Oct 2023, 16:45
Replies: 4
by Johannes » 08 Oct 2022, 20:40

4 Replies

6965 Views

Last post by bfv
11 Oct 2023, 16:45
oauth2 refresh token error

Last post by hermawan « 06 Oct 2023, 04:49
Replies: 5
by hermawan » 27 Feb 2023, 22:32

5 Replies

6361 Views

Last post by hermawan
06 Oct 2023, 04:49
Problem on TicketZoom View

Last post by cgarcia « 04 Oct 2023, 10:20
Replies: 2
by cgarcia » 03 Oct 2023, 12:02

2 Replies

4221 Views

Last post by cgarcia
04 Oct 2023, 10:20
Notify agent of new tickets by SMS / Signal app / etc.

Last post by tentaclefi « 04 Oct 2023, 02:30
Replies: 5
by tentaclefi » 28 Sep 2023, 16:31

5 Replies

6119 Views

Last post by tentaclefi
04 Oct 2023, 02:30
Impossible to send message to

Last post by cfreire « 03 Oct 2023, 18:27
Replies: 2
by cfreire » 03 Oct 2023, 01:05

2 Replies

3929 Views

Last post by cfreire
03 Oct 2023, 18:27
[solved] CMDB Search

Last post by jbogarin « 21 Sep 2023, 18:36
Replies: 2
by jbogarin » 21 Sep 2023, 01:47

2 Replies

4163 Views

Last post by jbogarin
21 Sep 2023, 18:36
Oauth2 for Webservices

Last post by root « 20 Sep 2023, 13:04
Replies: 1
by murfy76 » 20 Sep 2023, 12:23

1 Replies

3652 Views

Last post by root
20 Sep 2023, 13:04
Ticket closed - Customer can't open notes

Last post by skullz « 14 Sep 2023, 17:14
Replies: 3
by Icyarol » 14 Sep 2023, 12:30

3 Replies

4500 Views

Last post by skullz
14 Sep 2023, 17:14
Central Authentication Service

Last post by root « 13 Sep 2023, 08:11
Replies: 4
by Icyarol » 10 Jul 2023, 10:48

4 Replies

4901 Views

Last post by root
13 Sep 2023, 08:11
Move follow-up tickets in the queue of the originating ticket

Last post by alexus « 07 Sep 2023, 11:38
Replies: 1
by Monitor02 » 07 Sep 2023, 11:07

1 Replies

3899 Views

Last post by alexus
07 Sep 2023, 11:38
Problem with sending mails with Modern Authentication with Microsoft

Last post by cfreire « 31 Aug 2023, 20:48
Replies: 10
by cfreire » 30 Aug 2023, 19:11

10 Replies

20328 Views

Last post by cfreire
31 Aug 2023, 20:48
Search and stop words

Last post by sergiy « 30 Aug 2023, 19:54
Replies: 1
by sergiy » 30 Aug 2023, 19:16

1 Replies

3776 Views

Last post by sergiy
30 Aug 2023, 19:54
AgentTicketQueue slow

Last post by mariantor « 29 Aug 2023, 15:24
Replies: 8
by Laurens » 02 Jul 2018, 16:26

8 Replies

15866 Views

Last post by mariantor
29 Aug 2023, 15:24
Notification to multiple customers users/ customer group

Last post by Lumin669 « 29 Aug 2023, 14:26

by Lumin669 » 29 Aug 2023, 14:26

0 Replies

6995 Views

Last post by Lumin669
29 Aug 2023, 14:26
Bug? in Communications log

Last post by RichH « 11 Aug 2023, 16:35

by RichH » 11 Aug 2023, 16:35

0 Replies

6431 Views

Last post by RichH
11 Aug 2023, 16:35
What Redhat/Rocky Linux version supported with current /7/ RPMs

Last post by wurzel « 11 Aug 2023, 11:36
Replies: 1
by markdiss » 09 Aug 2023, 12:21

1 Replies

3793 Views

Last post by wurzel
11 Aug 2023, 11:36
Slow fulltext search after migration

Last post by schulmann « 04 Aug 2023, 23:38
Replies: 1
by max123 » 02 Aug 2023, 08:37

1 Replies

3187 Views

Last post by schulmann
04 Aug 2023, 23:38

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