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Package repository ftp.otrs.org

Last post by skullz « 19 Feb 2021, 14:44
Replies: 3
by root » 19 Feb 2021, 12:06

3 Replies

82707 Views

Last post by skullz
19 Feb 2021, 14:44
Community Edition

Last post by jbaptiste « 05 Apr 2021, 01:23
Replies: 10
by root » 06 Jan 2021, 15:55

10 Replies

93033 Views

Last post by jbaptiste
05 Apr 2021, 01:23
Support Master Post

Last post by crythias « 10 Dec 2013, 07:39
Replies: 6
by crythias » 23 Jun 2012, 09:35

6 Replies

214513 Views

Last post by crythias
10 Dec 2013, 07:39

Topics

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Last post

Change ticket queue without being ticket owner

Last post by ThinkHead « 10 Jul 2024, 12:41
Replies: 11
by ITLogSupport » 20 Aug 2013, 12:31

11 Replies

48447 Views

Last post by ThinkHead
10 Jul 2024, 12:41
OTRS 5.0.21 how to remove "My Queues" from dashboard preferences?

Last post by ThinkHead « 02 Jul 2024, 09:37
Replies: 3
by Thomymaster » 31 Jul 2017, 17:05

3 Replies

17139 Views

Last post by ThinkHead
02 Jul 2024, 09:37
Ticket age in queue L view is shown only in hours

Last post by root « 30 Jun 2024, 14:26
Replies: 4
by mariantor » 05 Jun 2024, 17:14

4 Replies

7122 Views

Last post by root
30 Jun 2024, 14:26
[SOLVED] PostMaster Filter Set Dynamic Field from Body

Last post by ppreininger « 26 Jun 2024, 18:05
Replies: 2
by ppreininger » 25 Jun 2024, 18:19

2 Replies

6568 Views

Last post by ppreininger
26 Jun 2024, 18:05
Make the Service field readonly in CustomerTicketMessage

Last post by skullz « 26 Jun 2024, 16:45
Replies: 1
by alipioluiz » 19 Jun 2024, 23:13

1 Replies

4198 Views

Last post by skullz
26 Jun 2024, 16:45
Get the email address of the ticket responsible in AgentTicketCompose.pm

Last post by rodolfor « 24 Jun 2024, 11:40

by rodolfor » 24 Jun 2024, 11:40

0 Replies

9153 Views

Last post by rodolfor
24 Jun 2024, 11:40
[solved] remove the address of the queue from reply addresses

Last post by rodolfor « 24 Jun 2024, 11:32
Replies: 2
by rodolfor » 24 Jun 2024, 11:22

2 Replies

4107 Views

Last post by rodolfor
24 Jun 2024, 11:32
[SOLVED] Transition Condition

Last post by ppreininger « 21 Jun 2024, 14:58
Replies: 4
by ppreininger » 20 Jun 2024, 16:24

4 Replies

5304 Views

Last post by ppreininger
21 Jun 2024, 14:58
Reply an article only to the ticket responsible

Last post by rodolfor « 17 Jun 2024, 16:22

by rodolfor » 17 Jun 2024, 16:22

0 Replies

9491 Views

Last post by rodolfor
17 Jun 2024, 16:22
2 minutes to open customer user

Last post by rodolfor « 28 May 2024, 12:59
Replies: 2
by rodolfor » 28 May 2024, 09:34

2 Replies

5008 Views

Last post by rodolfor
28 May 2024, 12:59
OpenID + HTTPBasicAuth : No UserID found for 'username'

Last post by alipioluiz « 24 May 2024, 20:00
Replies: 4
by alipioluiz » 24 May 2024, 03:58

4 Replies

6288 Views

Last post by alipioluiz
24 May 2024, 20:00
Znuny 6.5 LTS and MultiSMTP support

Last post by beingbaban « 23 May 2024, 14:05
Replies: 7
by beingbaban » 24 Mar 2023, 07:58

7 Replies

10190 Views

Last post by beingbaban
23 May 2024, 14:05
System Monitoring Plugin

Last post by dsekelybrs « 20 May 2024, 20:26
Replies: 2
by dsekelybrs » 20 May 2024, 17:01

2 Replies

3704 Views

Last post by dsekelybrs
20 May 2024, 20:26
[SOLVED] error "Message: Need ID or Name!" each 4 minutes

Last post by rodolfor « 13 May 2024, 10:41
Replies: 2
by rodolfor » 07 May 2024, 14:12

2 Replies

4497 Views

Last post by rodolfor
13 May 2024, 10:41
Is Znuny compatible with RHEL8?

Last post by TSUNODA « 13 May 2024, 04:36
Replies: 2
by scrumb » 21 Oct 2022, 07:37

2 Replies

4048 Views

Last post by TSUNODA
13 May 2024, 04:36
i can't create customer users

Last post by ovidiuotel « 10 May 2024, 14:11

by ovidiuotel » 10 May 2024, 14:11

0 Replies

7487 Views

Last post by ovidiuotel
10 May 2024, 14:11
api to manage customers/users

Last post by rodolfor « 03 May 2024, 09:18
Replies: 2
by rodolfor » 27 Apr 2024, 19:21

2 Replies

5189 Views

Last post by rodolfor
03 May 2024, 09:18
AgentTicketEmailOutbound reset subject if To empty

Last post by Cali38 « 25 Apr 2024, 14:01
Replies: 8
by rodolfor » 20 Feb 2024, 19:00

8 Replies

11188 Views

Last post by Cali38
25 Apr 2024, 14:01
Need to add a new field in Tickets

Last post by Reedu « 25 Apr 2024, 08:42
Replies: 1
by harift » 23 Apr 2024, 13:02

1 Replies

4272 Views

Last post by Reedu
25 Apr 2024, 08:42
The version containing the new features will be released at what time?

Last post by tune6688 « 08 Apr 2024, 10:01

by tune6688 » 08 Apr 2024, 10:01

0 Replies

10968 Views

Last post by tune6688
08 Apr 2024, 10:01
Question about MySQL 8

Last post by root « 30 Mar 2024, 13:25
Replies: 4
by ahafner » 29 Mar 2024, 01:46

4 Replies

6962 Views

Last post by root
30 Mar 2024, 13:25
OTRS 6.5.2 Error "Browser too old" returns every 2 Mondays

Last post by root « 12 Mar 2024, 17:23
Replies: 5
by needmorecoffee » 30 Jan 2024, 13:25

5 Replies

7235 Views

Last post by root
12 Mar 2024, 17:23
Search Engine plugin - is documentation up to date?

Last post by Johannes « 12 Mar 2024, 13:47
Replies: 1
by lis9 » 07 Mar 2024, 12:14

1 Replies

5354 Views

Last post by Johannes
12 Mar 2024, 13:47
Elasticsearch - errors while building index "tickets"

Last post by Johannes « 12 Mar 2024, 12:29
Replies: 3
by lis9 » 16 Feb 2024, 10:21

3 Replies

6854 Views

Last post by Johannes
12 Mar 2024, 12:29
Missing image reported in web server log

Last post by shawnbeasley « 12 Mar 2024, 09:16
Replies: 2
by Cugar15 » 27 Nov 2023, 13:30

2 Replies

6718 Views

Last post by shawnbeasley
12 Mar 2024, 09:16
(SOLVED) ACL - configure dynamic field values visible depends on queues.

Last post by plkko « 07 Mar 2024, 11:54
Replies: 2
by plkko » 06 Mar 2024, 11:05

2 Replies

4750 Views

Last post by plkko
07 Mar 2024, 11:54
Looking for Dynamicfieldgroups

Last post by root « 06 Mar 2024, 10:30
Replies: 1
by hkais » 06 Mar 2024, 10:08

1 Replies

4238 Views

Last post by root
06 Mar 2024, 10:30
OTRS 5.0.27 CustomerID not updating (values from LDAP) in ticket view and overview

Last post by root « 01 Mar 2024, 11:29
Replies: 10
by Thomymaster » 30 Jan 2020, 17:53

10 Replies

9929 Views

Last post by root
01 Mar 2024, 11:29
Report: For each ticket see minutes from open to locked and minutes from open to closed

Last post by jojo « 22 Feb 2024, 12:54
Replies: 2
by needmorecoffee » 22 Feb 2024, 11:40

2 Replies

6837 Views

Last post by jojo
22 Feb 2024, 12:54
Request for Official Guide Update

Last post by blake86 « 13 Feb 2024, 16:26
Replies: 4
by blake86 » 08 Feb 2024, 12:40

4 Replies

7255 Views

Last post by blake86
13 Feb 2024, 16:26
ckeditor4 EOL

Last post by Johannes « 31 Jan 2024, 13:46
Replies: 1
by tpsupport » 31 Jan 2024, 13:08

1 Replies

5504 Views

Last post by Johannes
31 Jan 2024, 13:46
Error alert mail every 30 seconds

Last post by mjunghanns « 15 Jan 2024, 16:34
Replies: 2
by FSF » 02 Jan 2024, 18:02

2 Replies

5212 Views

Last post by mjunghanns
15 Jan 2024, 16:34
Dashlet showing all open ticket I created

Last post by root « 20 Dec 2023, 11:32
Replies: 1
by rodolfor » 20 Dec 2023, 10:42

1 Replies

4772 Views

Last post by root
20 Dec 2023, 11:32
Always display "Forward" button

Last post by root « 19 Dec 2023, 12:32
Replies: 3
by flappybird » 19 Dec 2023, 11:00

3 Replies

4580 Views

Last post by root
19 Dec 2023, 12:32
X-OTRS-FollowUp-Title - what does it do?

Last post by flappybird « 15 Dec 2023, 00:00
Replies: 6
by flappybird » 13 Dec 2023, 15:39

6 Replies

5551 Views

Last post by flappybird
15 Dec 2023, 00:00
Compress mime tables in database

Last post by rodolfor « 05 Dec 2023, 10:53
Replies: 2
by rodolfor » 04 Dec 2023, 13:21

2 Replies

6158 Views

Last post by rodolfor
05 Dec 2023, 10:53
split ticket do not attach files if size > 4MB

Last post by root « 04 Dec 2023, 16:23
Replies: 5
by rodolfor » 30 Nov 2023, 17:31

5 Replies

5432 Views

Last post by root
04 Dec 2023, 16:23
[solved] Restrict CMDB view

Last post by lis9 « 03 Dec 2023, 23:31
Replies: 2
by lis9 » 14 Apr 2023, 11:54

2 Replies

5858 Views

Last post by lis9
03 Dec 2023, 23:31
How to disable event handlers?

Last post by unige « 24 Nov 2023, 09:45
Replies: 2
by unige » 23 Nov 2023, 17:38

2 Replies

6724 Views

Last post by unige
24 Nov 2023, 09:45
ITSM field - attachment type

Last post by root « 21 Nov 2023, 22:34
Replies: 1
by ovidiuotel » 17 Nov 2023, 11:52

1 Replies

4163 Views

Last post by root
21 Nov 2023, 22:34
Reports - choose to issue a report only for a certain queue from those set?

Last post by skullz « 21 Nov 2023, 20:48
Replies: 1
by ovidiuotel » 17 Nov 2023, 11:47

1 Replies

3930 Views

Last post by skullz
21 Nov 2023, 20:48
OTRS - support to tag tickets during ticket closure

Last post by andreafumagalli « 17 Nov 2023, 17:49
Replies: 4
by andreafumagalli » 08 Nov 2023, 16:32

4 Replies

7989 Views

Last post by andreafumagalli
17 Nov 2023, 17:49
Kernel/System/MailAccount/IMAP.pm => how to set $Param{Timeout}

Last post by mohnewald « 15 Nov 2023, 14:00
Replies: 2
by mohnewald » 09 Nov 2023, 11:18

2 Replies

4553 Views

Last post by mohnewald
15 Nov 2023, 14:00
Znuny / OTRS pre migration questions

Last post by skullz « 15 Nov 2023, 11:09
Replies: 1
by dgotrs » 15 Nov 2023, 08:35

1 Replies

4331 Views

Last post by skullz
15 Nov 2023, 11:09
Customer can't connect to OTRS

Last post by root « 31 Oct 2023, 17:04
Replies: 12
by EvaggelosK » 07 Sep 2023, 09:49

12 Replies

16804 Views

Last post by root
31 Oct 2023, 17:04
Lock or escallate tickets based on logged time. (How to handle?)

Last post by skullz « 27 Oct 2023, 18:30
Replies: 3
by finalbeta2 » 25 Oct 2023, 17:01

3 Replies

5623 Views

Last post by skullz
27 Oct 2023, 18:30
Modern Authentication works, but token keeps expiring

Last post by finalbeta2 « 25 Oct 2023, 16:55
Replies: 2
by finalbeta2 » 27 Sep 2023, 12:03

2 Replies

5059 Views

Last post by finalbeta2
25 Oct 2023, 16:55
Move profil picture

Last post by Manfred89 « 24 Oct 2023, 14:44
Replies: 2
by Manfred89 » 20 Oct 2023, 16:23

2 Replies

5004 Views

Last post by Manfred89
24 Oct 2023, 14:44
Merge ticket based on TicketNumber

Last post by lennart21k « 20 Oct 2023, 15:46
Replies: 6
by lennart21k » 20 Oct 2023, 07:46

6 Replies

6200 Views

Last post by lennart21k
20 Oct 2023, 15:46
[SOLVED] Znuny doesn't "know" Alma Linux (9).

Last post by kevindebie « 19 Oct 2023, 16:49
Replies: 2
by kevindebie » 19 Oct 2023, 15:46

2 Replies

5130 Views

Last post by kevindebie
19 Oct 2023, 16:49

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