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Package repository ftp.otrs.org

Last post by skullz « 19 Feb 2021, 14:44
Replies: 3
by root » 19 Feb 2021, 12:06

3 Replies

33378 Views

Last post by skullz
19 Feb 2021, 14:44
Community Edition

Last post by jbaptiste « 05 Apr 2021, 01:23
Replies: 10
by root » 06 Jan 2021, 15:55

10 Replies

32956 Views

Last post by jbaptiste
05 Apr 2021, 01:23
Support Master Post

Last post by crythias « 10 Dec 2013, 07:39
Replies: 6
by crythias » 23 Jun 2012, 09:35

6 Replies

158964 Views

Last post by crythias
10 Dec 2013, 07:39

Topics

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Always display "Forward" button

Last post by root « 19 Dec 2023, 12:32
Replies: 3
by flappybird » 19 Dec 2023, 11:00

3 Replies

3339 Views

Last post by root
19 Dec 2023, 12:32
X-OTRS-FollowUp-Title - what does it do?

Last post by flappybird « 15 Dec 2023, 00:00
Replies: 6
by flappybird » 13 Dec 2023, 15:39

6 Replies

3998 Views

Last post by flappybird
15 Dec 2023, 00:00
Compress mime tables in database

Last post by rodolfor « 05 Dec 2023, 10:53
Replies: 2
by rodolfor » 04 Dec 2023, 13:21

2 Replies

3644 Views

Last post by rodolfor
05 Dec 2023, 10:53
split ticket do not attach files if size > 4MB

Last post by root « 04 Dec 2023, 16:23
Replies: 5
by rodolfor » 30 Nov 2023, 17:31

5 Replies

3755 Views

Last post by root
04 Dec 2023, 16:23
[solved] Restrict CMDB view

Last post by lis9 « 03 Dec 2023, 23:31
Replies: 2
by lis9 » 14 Apr 2023, 11:54

2 Replies

4461 Views

Last post by lis9
03 Dec 2023, 23:31
How to disable event handlers?

Last post by unige « 24 Nov 2023, 09:45
Replies: 2
by unige » 23 Nov 2023, 17:38

2 Replies

4893 Views

Last post by unige
24 Nov 2023, 09:45
ITSM field - attachment type

Last post by root « 21 Nov 2023, 22:34
Replies: 1
by ovidiuotel » 17 Nov 2023, 11:52

1 Replies

3172 Views

Last post by root
21 Nov 2023, 22:34
Reports - choose to issue a report only for a certain queue from those set?

Last post by skullz « 21 Nov 2023, 20:48
Replies: 1
by ovidiuotel » 17 Nov 2023, 11:47

1 Replies

2975 Views

Last post by skullz
21 Nov 2023, 20:48
OTRS - support to tag tickets during ticket closure

Last post by andreafumagalli « 17 Nov 2023, 17:49
Replies: 4
by andreafumagalli » 08 Nov 2023, 16:32

4 Replies

4207 Views

Last post by andreafumagalli
17 Nov 2023, 17:49
Kernel/System/MailAccount/IMAP.pm => how to set $Param{Timeout}

Last post by mohnewald « 15 Nov 2023, 14:00
Replies: 2
by mohnewald » 09 Nov 2023, 11:18

2 Replies

3455 Views

Last post by mohnewald
15 Nov 2023, 14:00
Znuny / OTRS pre migration questions

Last post by skullz « 15 Nov 2023, 11:09
Replies: 1
by dgotrs » 15 Nov 2023, 08:35

1 Replies

3206 Views

Last post by skullz
15 Nov 2023, 11:09
Customer can't connect to OTRS

Last post by root « 31 Oct 2023, 17:04
Replies: 12
by EvaggelosK » 07 Sep 2023, 09:49

12 Replies

11222 Views

Last post by root
31 Oct 2023, 17:04
Lock or escallate tickets based on logged time. (How to handle?)

Last post by skullz « 27 Oct 2023, 18:30
Replies: 3
by finalbeta2 » 25 Oct 2023, 17:01

3 Replies

4071 Views

Last post by skullz
27 Oct 2023, 18:30
Modern Authentication works, but token keeps expiring

Last post by finalbeta2 « 25 Oct 2023, 16:55
Replies: 2
by finalbeta2 » 27 Sep 2023, 12:03

2 Replies

3782 Views

Last post by finalbeta2
25 Oct 2023, 16:55
Move profil picture

Last post by Manfred89 « 24 Oct 2023, 14:44
Replies: 2
by Manfred89 » 20 Oct 2023, 16:23

2 Replies

3713 Views

Last post by Manfred89
24 Oct 2023, 14:44
Merge ticket based on TicketNumber

Last post by lennart21k « 20 Oct 2023, 15:46
Replies: 6
by lennart21k » 20 Oct 2023, 07:46

6 Replies

4765 Views

Last post by lennart21k
20 Oct 2023, 15:46
[SOLVED] Znuny doesn't "know" Alma Linux (9).

Last post by kevindebie « 19 Oct 2023, 16:49
Replies: 2
by kevindebie » 19 Oct 2023, 15:46

2 Replies

3902 Views

Last post by kevindebie
19 Oct 2023, 16:49
Modern Authentication

Last post by bfv « 11 Oct 2023, 16:45
Replies: 4
by Johannes » 08 Oct 2022, 20:40

4 Replies

6099 Views

Last post by bfv
11 Oct 2023, 16:45
oauth2 refresh token error

Last post by hermawan « 06 Oct 2023, 04:49
Replies: 5
by hermawan » 27 Feb 2023, 22:32

5 Replies

5446 Views

Last post by hermawan
06 Oct 2023, 04:49
Problem on TicketZoom View

Last post by cgarcia « 04 Oct 2023, 10:20
Replies: 2
by cgarcia » 03 Oct 2023, 12:02

2 Replies

3521 Views

Last post by cgarcia
04 Oct 2023, 10:20
Notify agent of new tickets by SMS / Signal app / etc.

Last post by tentaclefi « 04 Oct 2023, 02:30
Replies: 5
by tentaclefi » 28 Sep 2023, 16:31

5 Replies

5154 Views

Last post by tentaclefi
04 Oct 2023, 02:30
Impossible to send message to

Last post by cfreire « 03 Oct 2023, 18:27
Replies: 2
by cfreire » 03 Oct 2023, 01:05

2 Replies

3320 Views

Last post by cfreire
03 Oct 2023, 18:27
[solved] CMDB Search

Last post by jbogarin « 21 Sep 2023, 18:36
Replies: 2
by jbogarin » 21 Sep 2023, 01:47

2 Replies

3506 Views

Last post by jbogarin
21 Sep 2023, 18:36
Oauth2 for Webservices

Last post by root « 20 Sep 2023, 13:04
Replies: 1
by murfy76 » 20 Sep 2023, 12:23

1 Replies

3120 Views

Last post by root
20 Sep 2023, 13:04
Ticket closed - Customer can't open notes

Last post by skullz « 14 Sep 2023, 17:14
Replies: 3
by Icyarol » 14 Sep 2023, 12:30

3 Replies

3792 Views

Last post by skullz
14 Sep 2023, 17:14
Central Authentication Service

Last post by root « 13 Sep 2023, 08:11
Replies: 4
by Icyarol » 10 Jul 2023, 10:48

4 Replies

4157 Views

Last post by root
13 Sep 2023, 08:11
Move follow-up tickets in the queue of the originating ticket

Last post by alexus « 07 Sep 2023, 11:38
Replies: 1
by Monitor02 » 07 Sep 2023, 11:07

1 Replies

3257 Views

Last post by alexus
07 Sep 2023, 11:38
Problem with sending mails with Modern Authentication with Microsoft

Last post by cfreire « 31 Aug 2023, 20:48
Replies: 10
by cfreire » 30 Aug 2023, 19:11

10 Replies

18025 Views

Last post by cfreire
31 Aug 2023, 20:48
Search and stop words

Last post by sergiy « 30 Aug 2023, 19:54
Replies: 1
by sergiy » 30 Aug 2023, 19:16

1 Replies

3199 Views

Last post by sergiy
30 Aug 2023, 19:54
AgentTicketQueue slow

Last post by mariantor « 29 Aug 2023, 15:24
Replies: 8
by Laurens » 02 Jul 2018, 16:26

8 Replies

14856 Views

Last post by mariantor
29 Aug 2023, 15:24
Notification to multiple customers users/ customer group

Last post by Lumin669 « 29 Aug 2023, 14:26

by Lumin669 » 29 Aug 2023, 14:26

0 Replies

6272 Views

Last post by Lumin669
29 Aug 2023, 14:26
Bug? in Communications log

Last post by RichH « 11 Aug 2023, 16:35

by RichH » 11 Aug 2023, 16:35

0 Replies

5760 Views

Last post by RichH
11 Aug 2023, 16:35
What Redhat/Rocky Linux version supported with current /7/ RPMs

Last post by wurzel « 11 Aug 2023, 11:36
Replies: 1
by markdiss » 09 Aug 2023, 12:21

1 Replies

3069 Views

Last post by wurzel
11 Aug 2023, 11:36
Slow fulltext search after migration

Last post by schulmann « 04 Aug 2023, 23:38
Replies: 1
by max123 » 02 Aug 2023, 08:37

1 Replies

2585 Views

Last post by schulmann
04 Aug 2023, 23:38
oAuth - Error getting Token

Last post by root « 31 Jul 2023, 09:10
Replies: 8
by FHDENIT » 16 Jun 2022, 08:55

8 Replies

7040 Views

Last post by root
31 Jul 2023, 09:10
Why can a user read a ticket which is not in his Group/Qeue?

Last post by mohnewald « 13 Jul 2023, 11:23
Replies: 2
by mohnewald » 13 Jul 2023, 09:10

2 Replies

2894 Views

Last post by mohnewald
13 Jul 2023, 11:23
How to check what emails are stuck in the queue?

Last post by skullz « 05 Jul 2023, 18:45
Replies: 2
by zerszenyi » 05 Jul 2023, 11:37

2 Replies

3308 Views

Last post by skullz
05 Jul 2023, 18:45
FYI only - Path change in v7.0, Apache won't start after upgrade from v6.5

Last post by zerszenyi « 05 Jul 2023, 10:15
Replies: 13
by zerszenyi » 30 Jun 2023, 13:59

13 Replies

7854 Views

Last post by zerszenyi
05 Jul 2023, 10:15
Znuny Priority Form 7.0.6 [AgentTicketPriority]

Last post by josemiguelgonzalezu « 30 Jun 2023, 16:21

by josemiguelgonzalezu » 30 Jun 2023, 16:21

0 Replies

3530 Views

Last post by josemiguelgonzalezu
30 Jun 2023, 16:21
set default values to new splitted ticket

Last post by rodolfor « 30 Jun 2023, 15:36
Replies: 2
by rodolfor » 21 Jun 2023, 11:57

2 Replies

2366 Views

Last post by rodolfor
30 Jun 2023, 15:36
OAuth2 error

Last post by root « 30 Jun 2023, 14:20
Replies: 3
by zerszenyi » 30 Jun 2023, 06:22

3 Replies

2789 Views

Last post by root
30 Jun 2023, 14:20
Layout / color for marked emails

Last post by GrooT « 01 Jun 2023, 09:54
Replies: 4
by GrooT » 14 Mar 2023, 16:10

4 Replies

3269 Views

Last post by GrooT
01 Jun 2023, 09:54
[SOLVED] TransitionAction: CreateTicket - new ticketID

Last post by lis9 « 26 May 2023, 08:27
Replies: 4
by lis9 » 25 May 2023, 12:34

4 Replies

3477 Views

Last post by lis9
26 May 2023, 08:27
Znuny 7.0.x Packages

Last post by markdiss « 25 May 2023, 10:22

by markdiss » 25 May 2023, 10:22

0 Replies

2914 Views

Last post by markdiss
25 May 2023, 10:22
Change UserCustomerID in code

Last post by Sattie « 25 May 2023, 09:40
Replies: 2
by Sattie » 24 May 2023, 18:09

2 Replies

2359 Views

Last post by Sattie
25 May 2023, 09:40
How to add Signature field in Phone Ticket

Last post by jojo « 24 May 2023, 21:05
Replies: 5
by harift » 23 May 2023, 07:11

5 Replies

3784 Views

Last post by jojo
24 May 2023, 21:05
6.5.1 to 7 Upgrade issues

Last post by root « 24 May 2023, 09:35
Replies: 6
by gob » 05 Apr 2023, 00:01

6 Replies

4627 Views

Last post by root
24 May 2023, 09:35
Automatic restart of otrs.Daemon.pl after Perl upgrade

Last post by sergiy « 23 May 2023, 13:37

by sergiy » 23 May 2023, 13:37

0 Replies

2581 Views

Last post by sergiy
23 May 2023, 13:37
Can't locate WebserviceText.pm in Znuny 6.5.2

Last post by sergiy « 15 May 2023, 23:15
Replies: 13
by sergiy » 09 May 2023, 20:34

13 Replies

6176 Views

Last post by sergiy
15 May 2023, 23:15
GenericAgent CMD does not trigger/execute

Last post by root « 12 May 2023, 18:51
Replies: 1
by mohnewald » 12 May 2023, 11:18

1 Replies

1784 Views

Last post by root
12 May 2023, 18:51

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