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Last post

Manage Queue permission in custom OTRS portal

Last post by jojo « 02 Aug 2016, 08:46
Replies: 1
by szn0007 » 02 Aug 2016, 06:58

1 Replies

1420 Views

Last post by jojo
02 Aug 2016, 08:46
Unable to get the Installer.pl to open on Centos7

Last post by plattnat « 02 Aug 2016, 04:51
Replies: 2
by plattnat » 01 Aug 2016, 23:21

2 Replies

1654 Views

Last post by plattnat
02 Aug 2016, 04:51
Running SQLs to Create Groups, Queues: Problem

Last post by jojo « 01 Aug 2016, 08:23
Replies: 4
by samwaithaka » 30 Jul 2016, 12:33

4 Replies

1807 Views

Last post by jojo
01 Aug 2016, 08:23
Error MYSQL

Last post by EXG133 « 29 Jul 2016, 17:17
Replies: 1
by emillo » 29 Jul 2016, 15:32

1 Replies

1417 Views

Last post by EXG133
29 Jul 2016, 17:17
Display new tickets using soap api in PHP script

Last post by szn0007 « 29 Jul 2016, 13:34
Replies: 11
by szn0007 » 14 Jul 2016, 06:43

11 Replies

5814 Views

Last post by szn0007
29 Jul 2016, 13:34
Catalog services cost x service

Last post by reneeb « 29 Jul 2016, 08:27
Replies: 1
by dacare » 29 Jul 2016, 04:39

1 Replies

1484 Views

Last post by reneeb
29 Jul 2016, 08:27
Parse UserLogin with TicketCreate

Last post by cbruigom « 28 Jul 2016, 21:37
Replies: 4
by cbruigom » 28 Jul 2016, 16:38

4 Replies

2824 Views

Last post by cbruigom
28 Jul 2016, 21:37
Multiple CustomerID associated with one email adress

Last post by Carol « 28 Jul 2016, 08:00
Replies: 1
by jnowicka » 27 Jul 2016, 12:31

1 Replies

837 Views

Last post by Carol
28 Jul 2016, 08:00
OTRS and DB on different servers

Last post by ronaldjerardmedina « 28 Jul 2016, 03:24
Replies: 7
by ronaldjerardmedina » 26 Jul 2016, 11:29

7 Replies

3421 Views

Last post by ronaldjerardmedina
28 Jul 2016, 03:24
Remove some states from dashboard "Escalated tickets"

Last post by crythias « 27 Jul 2016, 21:37
Replies: 3
by wheelshot » 08 Jul 2016, 14:41

3 Replies

3288 Views

Last post by crythias
27 Jul 2016, 21:37
OTRS Centos Compatibility (Attempting Upgrades)

Last post by root « 27 Jul 2016, 19:01
Replies: 1
by Mohemoth » 27 Jul 2016, 18:41

1 Replies

1042 Views

Last post by root
27 Jul 2016, 19:01
Adding Agent-Name in Sender-Name

Last post by crythias « 27 Jul 2016, 18:19
Replies: 5
by pebeITS » 12 Jul 2016, 21:19

5 Replies

2545 Views

Last post by crythias
27 Jul 2016, 18:19
Article Dynamic Fields in Process Management

Last post by jojo « 27 Jul 2016, 13:43
Replies: 2
by samwaithaka » 22 Jun 2016, 17:02

2 Replies

1804 Views

Last post by jojo
27 Jul 2016, 13:43
Field "type" missing in page customer.pl?Action=CustomerTicketMessage

Last post by bruceqianzhou « 27 Jul 2016, 12:36

by bruceqianzhou » 27 Jul 2016, 12:36

0 Replies

745 Views

Last post by bruceqianzhou
27 Jul 2016, 12:36
otrs daemon error OTRS 5

Last post by tundeoyeyemi « 27 Jul 2016, 10:22
Replies: 3
by SuperDOS » 22 Oct 2015, 20:46

3 Replies

6590 Views

Last post by tundeoyeyemi
27 Jul 2016, 10:22
Closed tickets keep coming back

Last post by wurzel « 26 Jul 2016, 17:17
Replies: 7
by Ravenmiss » 24 Jul 2016, 07:00

7 Replies

3211 Views

Last post by wurzel
26 Jul 2016, 17:17
Is ticket created from webservice covered by GenericAgent or ACL?

Last post by OTRSRDNewbie « 26 Jul 2016, 08:07
Replies: 2
by OTRSRDNewbie » 26 Jul 2016, 05:17

2 Replies

3169 Views

Last post by OTRSRDNewbie
26 Jul 2016, 08:07
Upgrade from 5.0.4 to 5.0.11: Can't change CustomerID

Last post by jnelson « 25 Jul 2016, 21:17
Replies: 1
by jnelson » 25 Jul 2016, 21:15

1 Replies

1594 Views

Last post by jnelson
25 Jul 2016, 21:17
How to set single articles to "internal"

Last post by reneeb « 25 Jul 2016, 14:45
Replies: 3
by MAL » 18 Jul 2016, 10:09

3 Replies

1617 Views

Last post by reneeb
25 Jul 2016, 14:45
FAQ Module - Questions

Last post by MAL « 25 Jul 2016, 14:17
Replies: 2
by MAL » 18 Jul 2016, 13:27

2 Replies

2146 Views

Last post by MAL
25 Jul 2016, 14:17
Statistics: all graph-* output formats are missing

Last post by reneeb « 25 Jul 2016, 13:58
Replies: 4
by pabouk » 18 Mar 2014, 18:19

4 Replies

2763 Views

Last post by reneeb
25 Jul 2016, 13:58
Allowing Windows Active Directory Contacts as Customers

Last post by retro2707 « 25 Jul 2016, 12:28
Replies: 2
by retro2707 » 22 Jul 2016, 16:07

2 Replies

1870 Views

Last post by retro2707
25 Jul 2016, 12:28
Direct acces to OTRS database ... cache problem?

Last post by rbelistan « 22 Jul 2016, 18:20
Replies: 2
by rbelistan » 22 Jul 2016, 16:58

2 Replies

1627 Views

Last post by rbelistan
22 Jul 2016, 18:20
Rest Service to update ticket is not setting 'To'

Last post by amathew « 21 Jul 2016, 22:50

by amathew » 21 Jul 2016, 22:50

0 Replies

836 Views

Last post by amathew
21 Jul 2016, 22:50
Change ckeditor skin

Last post by JeremyB3ntham « 21 Jul 2016, 16:55
Replies: 4
by JeremyB3ntham » 21 Jul 2016, 12:57

4 Replies

2188 Views

Last post by JeremyB3ntham
21 Jul 2016, 16:55
Reply and Reply All

Last post by adminrd « 21 Jul 2016, 13:48
Replies: 2
by adminrd » 21 Jul 2016, 11:49

2 Replies

1248 Views

Last post by adminrd
21 Jul 2016, 13:48
OTRS ITSM CMDB Inventory list

Last post by ronaldjerardmedina « 21 Jul 2016, 03:57
Replies: 10
by covalle » 11 Mar 2014, 05:39

10 Replies

6254 Views

Last post by ronaldjerardmedina
21 Jul 2016, 03:57
Custom Skin CSS Cache

Last post by samwaithaka « 20 Jul 2016, 17:10
Replies: 16
by possebon » 28 Sep 2015, 23:38

16 Replies

14654 Views

Last post by samwaithaka
20 Jul 2016, 17:10
Mail fetching is sometimes delayed

Last post by schulmann « 20 Jul 2016, 14:19
Replies: 5
by robcar » 07 Jun 2016, 11:44

5 Replies

3000 Views

Last post by schulmann
20 Jul 2016, 14:19
Generic Agent : execution order

Last post by machadoa « 20 Jul 2016, 14:07
Replies: 4
by machadoa » 19 Jul 2016, 10:04

4 Replies

2691 Views

Last post by machadoa
20 Jul 2016, 14:07
State After Pending not working

Last post by fbiermann « 20 Jul 2016, 11:50
Replies: 10
by fbiermann » 14 Jul 2016, 10:08

10 Replies

7047 Views

Last post by fbiermann
20 Jul 2016, 11:50
OTRS is creating new tickets when it should be updating a ticket

Last post by schulmann « 20 Jul 2016, 07:35
Replies: 3
by klabarre » 03 Jun 2016, 20:57

3 Replies

2030 Views

Last post by schulmann
20 Jul 2016, 07:35
[SOLVED] - Forcing HTTPS access only in OTRS

Last post by retro2707 « 19 Jul 2016, 13:25
Replies: 6
by retro2707 » 04 Jul 2016, 16:38

6 Replies

10627 Views

Last post by retro2707
19 Jul 2016, 13:25
Master Slave

Last post by ronaldjerardmedina « 19 Jul 2016, 03:06
Replies: 2
by ronaldjerardmedina » 18 Jul 2016, 11:59

2 Replies

994 Views

Last post by ronaldjerardmedina
19 Jul 2016, 03:06
Issues sending email notification to email lists

Last post by ICASNOC « 19 Jul 2016, 02:43
Replies: 2
by ICASNOC » 22 Jun 2016, 02:51

2 Replies

1122 Views

Last post by ICASNOC
19 Jul 2016, 02:43
emails are going to root@localhost

Last post by lodperera « 19 Jul 2016, 02:39
Replies: 3
by lodperera » 15 Jul 2016, 06:42

3 Replies

17435 Views

Last post by lodperera
19 Jul 2016, 02:39
OTRS API functions for scheduler and sending and email

Last post by ThunderFox « 18 Jul 2016, 15:29
Replies: 8
by ThunderFox » 18 Jul 2016, 12:07

8 Replies

2845 Views

Last post by ThunderFox
18 Jul 2016, 15:29
Mailbox AutoFetch not working

Last post by mdemicoli « 18 Jul 2016, 10:58
Replies: 2
by mdemicoli » 17 Jul 2016, 01:52

2 Replies

1623 Views

Last post by mdemicoli
18 Jul 2016, 10:58
otrs cron or cron itself doesn't seems to be running

Last post by wurzel « 18 Jul 2016, 02:39
Replies: 1
by OTRSRDNewbie » 17 Jul 2016, 09:58

1 Replies

1458 Views

Last post by wurzel
18 Jul 2016, 02:39
Manage ITSM changes based on group memberships

Last post by seky « 17 Jul 2016, 09:53

by seky » 17 Jul 2016, 09:53

0 Replies

744 Views

Last post by seky
17 Jul 2016, 09:53
otrs.GenerateStats.pl fails to send the e-mail

Last post by OTRSRDNewbie « 17 Jul 2016, 09:45
Replies: 4
by OTRSRDNewbie » 14 Jul 2016, 10:38

4 Replies

3214 Views

Last post by OTRSRDNewbie
17 Jul 2016, 09:45
[SOLVED] Answer Template, change default ticket state

Last post by netjess « 15 Jul 2016, 19:10
Replies: 7
by netjess » 13 Jul 2016, 17:04

7 Replies

4529 Views

Last post by netjess
15 Jul 2016, 19:10
ITSM::ConfigItem::Class, how to add a property

Last post by markitowkaoz « 15 Jul 2016, 14:23
Replies: 6
by qsdfghj » 30 Sep 2011, 12:44

6 Replies

4223 Views

Last post by markitowkaoz
15 Jul 2016, 14:23
Watched Tickets set to Unwatched

Last post by cmadoery « 15 Jul 2016, 13:58

by cmadoery » 15 Jul 2016, 13:58

0 Replies

774 Views

Last post by cmadoery
15 Jul 2016, 13:58
Regarding custom perl module

Last post by reneeb « 15 Jul 2016, 08:59
Replies: 1
by vineetharalikatti » 14 Jul 2016, 20:25

1 Replies

712 Views

Last post by reneeb
15 Jul 2016, 08:59
What are otrs objects supported in Dynamic field and static?

Last post by reneeb « 15 Jul 2016, 08:49
Replies: 1
by OTRSRDNewbie » 15 Jul 2016, 04:57

1 Replies

1227 Views

Last post by reneeb
15 Jul 2016, 08:49
How do I just get tickets that are master in ticketobject->TicketGet()

Last post by RStraub « 15 Jul 2016, 08:39
Replies: 1
by OTRSRDNewbie » 14 Jul 2016, 20:10

1 Replies

1188 Views

Last post by RStraub
15 Jul 2016, 08:39
catalog of services OTRS - associate each service at a price

Last post by root « 14 Jul 2016, 17:01
Replies: 2
by dacare » 12 Jul 2016, 16:03

2 Replies

1844 Views

Last post by root
14 Jul 2016, 17:01
Ticketeingang

Last post by Vis « 15 Jul 2016, 13:41
Replies: 10
by Vis » 14 Jul 2016, 13:03

10 Replies

2704 Views

Last post by Vis
15 Jul 2016, 13:41
[SOLVED]Only let owner change responsible

Last post by Eggllo « 14 Jul 2016, 14:37
Replies: 4
by Eggllo » 11 Jul 2016, 17:44

4 Replies

2779 Views

Last post by Eggllo
14 Jul 2016, 14:37

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