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Overwrite LDAP CustomerUser Map field with static value

Last post by hypex « 26 Apr 2016, 02:03
Replies: 2
by hypex » 21 Apr 2016, 03:22

2 Replies

1849 Views

Last post by hypex
26 Apr 2016, 02:03
Tickets are returning to main queue

Last post by carolalves « 25 Apr 2016, 21:40
Replies: 4
by carolalves » 25 Apr 2016, 20:47

4 Replies

1092 Views

Last post by carolalves
25 Apr 2016, 21:40
[SOLVED] CommonCSS file not being generated for the skin

Last post by jason123 « 25 Apr 2016, 20:38
Replies: 1
by jason123 » 25 Apr 2016, 16:11

1 Replies

1161 Views

Last post by jason123
25 Apr 2016, 20:38
Create customer ticket

Last post by RStraub « 25 Apr 2016, 15:18
Replies: 3
by Ugalimaster » 25 Apr 2016, 11:34

3 Replies

1442 Views

Last post by RStraub
25 Apr 2016, 15:18
[SOLVED] disable footer

Last post by jojo « 25 Apr 2016, 12:35
Replies: 10
by dcorbera » 02 Dec 2013, 17:27

10 Replies

7955 Views

Last post by jojo
25 Apr 2016, 12:35
otrs perl files not executes, other perl scripts work

Last post by jojo « 25 Apr 2016, 12:34
Replies: 1
by philbe » 25 Apr 2016, 11:52

1 Replies

886 Views

Last post by jojo
25 Apr 2016, 12:34
Need CustomerID!

Last post by blastik « 25 Apr 2016, 11:02
Replies: 4
by blastik » 04 Mar 2016, 11:49

4 Replies

3358 Views

Last post by blastik
25 Apr 2016, 11:02
How to answer ticket?

Last post by wurzel « 24 Apr 2016, 15:23
Replies: 8
by gosforth » 23 Apr 2016, 20:52

8 Replies

7820 Views

Last post by wurzel
24 Apr 2016, 15:23
invoker example

Last post by erik0o « 22 Apr 2016, 17:38
Replies: 1
by amelendez » 02 Jun 2015, 00:50

1 Replies

7528 Views

Last post by erik0o
22 Apr 2016, 17:38
Periodic Recurring Tasks in OTRS

Last post by Gunjan « 22 Apr 2016, 11:25
Replies: 6
by Gunjan » 18 Apr 2016, 10:59

6 Replies

5060 Views

Last post by Gunjan
22 Apr 2016, 11:25
Prefilled content with custom MenuModule not working anymore since OTRS 4

Last post by tpsupport « 22 Apr 2016, 11:24

by tpsupport » 22 Apr 2016, 11:24

0 Replies

1110 Views

Last post by tpsupport
22 Apr 2016, 11:24
OTRS 5 pop3 mail fetch frequency

Last post by geri « 22 Apr 2016, 09:56
Replies: 1
by geri » 22 Apr 2016, 08:56

1 Replies

1820 Views

Last post by geri
22 Apr 2016, 09:56
issue with otrs ticket notification

Last post by srto « 22 Apr 2016, 09:51

by srto » 22 Apr 2016, 09:51

0 Replies

718 Views

Last post by srto
22 Apr 2016, 09:51
scheduler inactive after server restart

Last post by anmol77 « 22 Apr 2016, 09:44
Replies: 4
by doskey123 » 18 Jun 2012, 15:29

4 Replies

5820 Views

Last post by anmol77
22 Apr 2016, 09:44
Update Ticket DynamicField value by way of SOAP::Lite

Last post by pazt « 22 Apr 2016, 00:28
Replies: 1
by pazt » 19 Apr 2016, 21:54

1 Replies

1077 Views

Last post by pazt
22 Apr 2016, 00:28
ITSM.Agent.ChangeManagement.NotificationEvent is undefined

Last post by Giulio Soleni « 21 Apr 2016, 22:22
Replies: 3
by phg » 29 Feb 2016, 20:01

3 Replies

2172 Views

Last post by Giulio Soleni
21 Apr 2016, 22:22
Process Management

Last post by RStraub « 21 Apr 2016, 11:07
Replies: 1
by rmueller » 21 Apr 2016, 10:51

1 Replies

939 Views

Last post by RStraub
21 Apr 2016, 11:07
Error msg : Found no $GroupID for users

Last post by pvanos « 21 Apr 2016, 10:12
Replies: 1
by pvanos » 03 Feb 2016, 16:31

1 Replies

1512 Views

Last post by pvanos
21 Apr 2016, 10:12
[SOLVED] 500 Can't connect to cloud.otrs.com:443 (timeout)

Last post by pvanos « 21 Apr 2016, 09:57
Replies: 2
by JeremyB3ntham » 22 Mar 2015, 12:11

2 Replies

8209 Views

Last post by pvanos
21 Apr 2016, 09:57
Escalations Notifications Going Out at Wrong Times

Last post by samwaithaka « 21 Apr 2016, 08:59
Replies: 2
by samwaithaka » 21 Apr 2016, 08:36

2 Replies

1260 Views

Last post by samwaithaka
21 Apr 2016, 08:59
(Solved) ITSM Change Management

Last post by RStraub « 21 Apr 2016, 08:23
Replies: 3
by snipervx » 19 Apr 2016, 22:15

3 Replies

2911 Views

Last post by RStraub
21 Apr 2016, 08:23
How to Reinstall package without internet connection?

Last post by jojo « 21 Apr 2016, 08:01
Replies: 1
by jojo » 20 Apr 2016, 23:55

1 Replies

1390 Views

Last post by jojo
21 Apr 2016, 08:01
otrs generic interface

Last post by gabid « 21 Apr 2016, 07:16
Replies: 1
by kiroxan » 11 May 2015, 11:58

1 Replies

2773 Views

Last post by gabid
21 Apr 2016, 07:16
Transfer Ticket via PM Filter vs GenericAgent

Last post by hypex « 21 Apr 2016, 05:33
Replies: 1
by PriteshP23 » 20 Apr 2016, 17:30

1 Replies

1226 Views

Last post by hypex
21 Apr 2016, 05:33
Is there a way to remove the unused, pre-defined field

Last post by hypex « 21 Apr 2016, 05:00
Replies: 3
by wangpy626 » 19 Apr 2016, 12:16

3 Replies

1600 Views

Last post by hypex
21 Apr 2016, 05:00
OTRS pdf file forward - damaged file

Last post by jojo « 20 Apr 2016, 17:40
Replies: 1
by danchitu86 » 20 Apr 2016, 15:06

1 Replies

1201 Views

Last post by jojo
20 Apr 2016, 17:40
Generic Interface/TicketGet article HTML content

Last post by gabid « 20 Apr 2016, 16:53
Replies: 2
by andyo » 27 Apr 2015, 16:12

2 Replies

2005 Views

Last post by gabid
20 Apr 2016, 16:53
Updating OTRS 5

Last post by Ralph « 20 Apr 2016, 12:26
Replies: 7
by Ralph » 23 Feb 2016, 12:31

7 Replies

8935 Views

Last post by Ralph
20 Apr 2016, 12:26
Browser not Supported after Otrs migraton

Last post by arestas « 19 Apr 2016, 23:01

by arestas » 19 Apr 2016, 23:01

0 Replies

1060 Views

Last post by arestas
19 Apr 2016, 23:01
Escalation Stats on closed tickets

Last post by sujeeva « 19 Apr 2016, 18:14
Replies: 7
by th13fp45s » 05 Mar 2013, 15:41

7 Replies

4258 Views

Last post by sujeeva
19 Apr 2016, 18:14
Problem with dynamic fields

Last post by vitsid « 19 Apr 2016, 14:17

by vitsid » 19 Apr 2016, 14:17

0 Replies

596 Views

Last post by vitsid
19 Apr 2016, 14:17
url Redirection for customer.pl and index.pl

Last post by adolfainsley8 « 19 Apr 2016, 13:22
Replies: 3
by Romaing » 15 May 2012, 10:27

3 Replies

20405 Views

Last post by adolfainsley8
19 Apr 2016, 13:22
New Dashboard Ticket by the Creator

Last post by limtem « 19 Apr 2016, 11:50
Replies: 1
by limtem » 15 Apr 2016, 10:39

1 Replies

618 Views

Last post by limtem
19 Apr 2016, 11:50
let customers see the state of a ticket in emails

Last post by Riluin « 19 Apr 2016, 11:32

by Riluin » 19 Apr 2016, 11:32

0 Replies

798 Views

Last post by Riluin
19 Apr 2016, 11:32
Differentiate phone suport from mail support

Last post by nicwanz « 18 Apr 2016, 17:24
Replies: 6
by nicwanz » 15 Apr 2016, 10:30

6 Replies

2050 Views

Last post by nicwanz
18 Apr 2016, 17:24
upgrade version.

Last post by romariormr « 18 Apr 2016, 17:07
Replies: 2
by romariormr » 18 Apr 2016, 17:00

2 Replies

1392 Views

Last post by romariormr
18 Apr 2016, 17:07
package installation with error

Last post by romariormr « 18 Apr 2016, 17:05

by romariormr » 18 Apr 2016, 17:05

0 Replies

822 Views

Last post by romariormr
18 Apr 2016, 17:05
Need FormID! | Cant' insert hard disc images on Article's Ticket Process

Last post by RStraub « 18 Apr 2016, 16:59
Replies: 1
by pazt » 18 Apr 2016, 16:20

1 Replies

977 Views

Last post by RStraub
18 Apr 2016, 16:59
Menu Admin doesn't work when clicked.

Last post by RStraub « 18 Apr 2016, 16:48
Replies: 6
by RodrigoPetter » 19 Feb 2016, 18:20

6 Replies

3263 Views

Last post by RStraub
18 Apr 2016, 16:48
Solution Time longer than one set

Last post by Riluin « 18 Apr 2016, 16:33
Replies: 1
by Riluin » 18 Apr 2016, 16:13

1 Replies

1101 Views

Last post by Riluin
18 Apr 2016, 16:33
Customer detail WebService API Restful

Last post by PriteshP23 « 18 Apr 2016, 16:31
Replies: 1
by PriteshP23 » 16 Mar 2016, 17:56

1 Replies

1717 Views

Last post by PriteshP23
18 Apr 2016, 16:31
Issue with Attachments

Last post by jimzeck « 18 Apr 2016, 15:54
Replies: 3
by jimzeck » 15 Apr 2016, 20:30

3 Replies

1708 Views

Last post by jimzeck
18 Apr 2016, 15:54
Creating external module

Last post by Vince0511 « 18 Apr 2016, 15:34

by Vince0511 » 18 Apr 2016, 15:34

0 Replies

756 Views

Last post by Vince0511
18 Apr 2016, 15:34
Upgrade ITSM 3.3.5 --> 4.0.16

Last post by xxx « 18 Apr 2016, 10:27

by xxx » 18 Apr 2016, 10:27

0 Replies

1391 Views

Last post by xxx
18 Apr 2016, 10:27
Agent can search the ticket of a particular queue but can't see the queue in queue view

Last post by Gunjan « 17 Apr 2016, 19:47

by Gunjan » 17 Apr 2016, 19:47

0 Replies

979 Views

Last post by Gunjan
17 Apr 2016, 19:47
Autoclose ticket from a certain queue

Last post by rajbps « 16 Apr 2016, 15:41
Replies: 4
by rajbps » 27 Mar 2016, 02:26

4 Replies

2186 Views

Last post by rajbps
16 Apr 2016, 15:41
Error Daemon Cron

Last post by machadoa « 15 Apr 2016, 15:35
Replies: 4
by machadoa » 15 Apr 2016, 10:56

4 Replies

2107 Views

Last post by machadoa
15 Apr 2016, 15:35
OTRS: using SHA-256 algorithm for IMAPS sessions

Last post by fatherice « 15 Apr 2016, 14:33

by fatherice » 15 Apr 2016, 14:33

0 Replies

715 Views

Last post by fatherice
15 Apr 2016, 14:33
Is there any possible way to add multiple agents with any script?

Last post by wurzel « 15 Apr 2016, 14:23
Replies: 9
by avinashillindra » 15 Apr 2016, 06:47

9 Replies

3686 Views

Last post by wurzel
15 Apr 2016, 14:23
Error reporting monthly tickets

Last post by Riluin « 14 Apr 2016, 16:31

by Riluin » 14 Apr 2016, 16:31

0 Replies

942 Views

Last post by Riluin
14 Apr 2016, 16:31

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