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Last post

LDAP not syncing all attributes

Last post by jojo « 13 Apr 2016, 14:52
Replies: 34
by nmuleski » 21 Feb 2014, 17:53

34 Replies

26462 Views

Last post by jojo
13 Apr 2016, 14:52
Bulk Delete Spam Tickets

Last post by reneeb « 13 Apr 2016, 14:52
Replies: 4
by JonT » 04 Jun 2013, 00:45

4 Replies

5425 Views

Last post by reneeb
13 Apr 2016, 14:52
Increase field length in search results

Last post by retro2707 « 13 Apr 2016, 14:18
Replies: 3
by retro2707 » 06 Jan 2016, 13:46

3 Replies

2041 Views

Last post by retro2707
13 Apr 2016, 14:18
UP message is ignored in SystemMonitorig

Last post by Monitor02 « 13 Apr 2016, 13:38

by Monitor02 » 13 Apr 2016, 13:38

0 Replies

569 Views

Last post by Monitor02
13 Apr 2016, 13:38
[SOLVED] New Dashboard Widget

Last post by ciotola « 13 Apr 2016, 11:42
Replies: 4
by ciotola » 12 Apr 2016, 17:37

4 Replies

1866 Views

Last post by ciotola
13 Apr 2016, 11:42
Module [...] not in @INC

Last post by NormanPSI « 13 Apr 2016, 09:35
Replies: 4
by NormanPSI » 12 Apr 2016, 15:34

4 Replies

2702 Views

Last post by NormanPSI
13 Apr 2016, 09:35
Link service to group / other issues

Last post by reneeb « 13 Apr 2016, 08:02
Replies: 4
by iztok » 24 Jan 2011, 14:42

4 Replies

1558 Views

Last post by reneeb
13 Apr 2016, 08:02
Progressive notifications

Last post by jsosa « 13 Apr 2016, 00:50

by jsosa » 13 Apr 2016, 00:50

0 Replies

472 Views

Last post by jsosa
13 Apr 2016, 00:50
Dynamic Field filled with LDAP information

Last post by root « 12 Apr 2016, 19:59
Replies: 1
by brunopaduin » 12 Apr 2016, 19:55

1 Replies

1084 Views

Last post by root
12 Apr 2016, 19:59
(SOLVED) Dashboard - Panel does not work

Last post by lorena1985 « 12 Apr 2016, 17:12
Replies: 2
by lorena1985 » 06 Apr 2016, 21:51

2 Replies

1352 Views

Last post by lorena1985
12 Apr 2016, 17:12
Mapping from CustomerDB with duplicate mail addresses

Last post by StephanSch « 12 Apr 2016, 13:51
Replies: 2
by StephanSch » 11 Apr 2016, 10:14

2 Replies

1630 Views

Last post by StephanSch
12 Apr 2016, 13:51
evaluation ticket | Avaliação de chamado

Last post by alexus « 11 Apr 2016, 19:02
Replies: 1
by romariormr » 11 Apr 2016, 16:59

1 Replies

1538 Views

Last post by alexus
11 Apr 2016, 19:02
Customize the Notifications in OTRS v5

Last post by retro2707 « 11 Apr 2016, 10:53
Replies: 3
by retro2707 » 08 Apr 2016, 17:45

3 Replies

1902 Views

Last post by retro2707
11 Apr 2016, 10:53
Change Sender Name when notification to customer

Last post by pebeITS « 09 Apr 2016, 17:35

by pebeITS » 09 Apr 2016, 17:35

0 Replies

607 Views

Last post by pebeITS
09 Apr 2016, 17:35
Error on upgrade from 4.0.16 to 5.0.7-01

Last post by arestas « 09 Apr 2016, 14:35
Replies: 9
by arestas » 29 Mar 2016, 23:35

9 Replies

4424 Views

Last post by arestas
09 Apr 2016, 14:35
How to disable queues grouping

Last post by Ralph « 08 Apr 2016, 14:24
Replies: 9
by ThomasPL10 » 30 Mar 2016, 19:51

9 Replies

3669 Views

Last post by Ralph
08 Apr 2016, 14:24
SysConfig gui dissapeared

Last post by devel1988 « 08 Apr 2016, 13:32
Replies: 11
by devel1988 » 07 Apr 2016, 11:41

11 Replies

3210 Views

Last post by devel1988
08 Apr 2016, 13:32
Update from 5.0.8 to 5.0.9

Last post by RStraub « 08 Apr 2016, 12:50
Replies: 1
by vidas » 08 Apr 2016, 10:14

1 Replies

648 Views

Last post by RStraub
08 Apr 2016, 12:50
Cannot see attachment after upgrade to OTRS 5

Last post by akis « 08 Apr 2016, 08:31
Replies: 11
by akis » 07 Apr 2016, 10:55

11 Replies

4586 Views

Last post by akis
08 Apr 2016, 08:31
refresh user account from active directory

Last post by jojo « 07 Apr 2016, 23:17
Replies: 6
by tyrrvk » 07 Apr 2016, 18:28

6 Replies

3961 Views

Last post by jojo
07 Apr 2016, 23:17
CMDB dates that generate tickets/notifications/events

Last post by wheelshot « 07 Apr 2016, 19:35
Replies: 2
by wheelshot » 04 Apr 2016, 20:07

2 Replies

2093 Views

Last post by wheelshot
07 Apr 2016, 19:35
OTRS 5.0.6 - log error Got no SessionID!!

Last post by mrv « 07 Apr 2016, 18:38
Replies: 3
by mrv » 07 Apr 2016, 16:35

3 Replies

2038 Views

Last post by mrv
07 Apr 2016, 18:38
FollowUp not changing state

Last post by wheelshot « 07 Apr 2016, 15:43
Replies: 3
by wongounay » 27 Jan 2016, 16:52

3 Replies

1483 Views

Last post by wheelshot
07 Apr 2016, 15:43
GenericAgent Job on undefined Dynamic field criteria

Last post by adminrd « 07 Apr 2016, 14:24

by adminrd » 07 Apr 2016, 14:24

0 Replies

631 Views

Last post by adminrd
07 Apr 2016, 14:24
Dynamic Fields for specific Queue OTRS 5

Last post by reneeb « 07 Apr 2016, 11:03
Replies: 3
by ma48850 » 01 Apr 2016, 10:49

3 Replies

1845 Views

Last post by reneeb
07 Apr 2016, 11:03
Updating ITSMCore-5.0.9 Fails

Last post by devel1988 « 07 Apr 2016, 10:26
Replies: 2
by devel1988 » 07 Apr 2016, 08:19

2 Replies

2027 Views

Last post by devel1988
07 Apr 2016, 10:26
My email were exported within the OTRS

Last post by jojo « 06 Apr 2016, 20:14
Replies: 1
by romariormr » 06 Apr 2016, 20:00

1 Replies

1008 Views

Last post by jojo
06 Apr 2016, 20:14
Undo & close

Last post by epinette « 06 Apr 2016, 17:19

by epinette » 06 Apr 2016, 17:19

0 Replies

508 Views

Last post by epinette
06 Apr 2016, 17:19
How to check agent activity

Last post by ThomasPL10 « 06 Apr 2016, 16:07

by ThomasPL10 » 06 Apr 2016, 16:07

0 Replies

1734 Views

Last post by ThomasPL10
06 Apr 2016, 16:07
[SOLVED]Ignoring "Out of Office" replies

Last post by possebon « 06 Apr 2016, 15:55
Replies: 6
by ThomasPL10 » 22 Apr 2015, 13:34

6 Replies

4875 Views

Last post by possebon
06 Apr 2016, 15:55
SendMail SMTP error ( 501 5.5.4 Syntax: AUTH mechanism )

Last post by newbie « 06 Apr 2016, 11:30
Replies: 2
by newbie » 23 Mar 2016, 11:37

2 Replies

3723 Views

Last post by newbie
06 Apr 2016, 11:30
Upgrade to 5.0.8: The given param '' in 'TypeIDs' is invalid!

Last post by Koko « 06 Apr 2016, 00:36
Replies: 1
by Koko » 30 Mar 2016, 10:45

1 Replies

619 Views

Last post by Koko
06 Apr 2016, 00:36
Reports show created time newer than First Response.

Last post by netjess « 05 Apr 2016, 23:14
Replies: 2
by netjess » 05 Apr 2016, 18:03

2 Replies

1611 Views

Last post by netjess
05 Apr 2016, 23:14
Notifications to customers for merged tickets

Last post by wheelshot « 05 Apr 2016, 19:33
Replies: 3
by robcar » 05 Apr 2016, 10:23

3 Replies

1748 Views

Last post by wheelshot
05 Apr 2016, 19:33
Edit the email template

Last post by reneeb « 05 Apr 2016, 17:41
Replies: 4
by nathanb » 31 Dec 2015, 13:29

4 Replies

4611 Views

Last post by reneeb
05 Apr 2016, 17:41
adding automaticaly user customers to customers ?

Last post by Eric44 « 05 Apr 2016, 16:30

by Eric44 » 05 Apr 2016, 16:30

0 Replies

664 Views

Last post by Eric44
05 Apr 2016, 16:30
Help: Auto Reply Customization

Last post by AngeloCustos « 05 Apr 2016, 15:26

by AngeloCustos » 05 Apr 2016, 15:26

0 Replies

557 Views

Last post by AngeloCustos
05 Apr 2016, 15:26
Customer portal Zoom ticket

Last post by arestas « 05 Apr 2016, 10:58
Replies: 2
by medusabusiness » 03 Feb 2015, 19:50

2 Replies

1992 Views

Last post by arestas
05 Apr 2016, 10:58
CustomerTicketProcess-based ACL

Last post by esaunders « 04 Apr 2016, 21:57

by esaunders » 04 Apr 2016, 21:57

0 Replies

654 Views

Last post by esaunders
04 Apr 2016, 21:57
Reports of tickets linked to certain CI in CMDB

Last post by wheelshot « 04 Apr 2016, 20:15
Replies: 2
by wheelshot » 19 Feb 2016, 16:54

2 Replies

838 Views

Last post by wheelshot
04 Apr 2016, 20:15
Missing fields in CMDB in update operation

Last post by alten « 04 Apr 2016, 17:18

by alten » 04 Apr 2016, 17:18

0 Replies

481 Views

Last post by alten
04 Apr 2016, 17:18
Cannot import/export items at OTRS5 using cron

Last post by ryotaro « 01 Apr 2016, 15:01
Replies: 2
by ryotaro » 01 Apr 2016, 10:45

2 Replies

1727 Views

Last post by ryotaro
01 Apr 2016, 15:01
New phone ticket with only known customer users

Last post by reneeb « 31 Mar 2016, 18:22
Replies: 1
by NirT » 31 Mar 2016, 17:28

1 Replies

486 Views

Last post by reneeb
31 Mar 2016, 18:22
Three ldap backends

Last post by spiderpig « 31 Mar 2016, 13:47
Replies: 8
by spiderpig » 11 Mar 2016, 13:23

8 Replies

3168 Views

Last post by spiderpig
31 Mar 2016, 13:47
Agent "UserFirstName UserLastName" Showing on outgoing emails

Last post by EXG133 « 31 Mar 2016, 13:15
Replies: 1
by sirbunnz » 31 Mar 2016, 12:48

1 Replies

971 Views

Last post by EXG133
31 Mar 2016, 13:15
Link Template and state

Last post by machadoa « 31 Mar 2016, 11:22
Replies: 2
by machadoa » 31 Mar 2016, 10:33

2 Replies

1545 Views

Last post by machadoa
31 Mar 2016, 11:22
[SOLVED] max length limited to 30 chars for a text field in Queue Preferences

Last post by Giulio Soleni « 30 Mar 2016, 21:49
Replies: 1
by Giulio Soleni » 25 Mar 2016, 10:03

1 Replies

1742 Views

Last post by Giulio Soleni
30 Mar 2016, 21:49
Move ticket

Last post by Giulio Soleni « 30 Mar 2016, 20:37
Replies: 3
by srenon » 25 Mar 2016, 23:20

3 Replies

1593 Views

Last post by Giulio Soleni
30 Mar 2016, 20:37
Problem URL browser

Last post by machadoa « 30 Mar 2016, 16:19

by machadoa » 30 Mar 2016, 16:19

0 Replies

831 Views

Last post by machadoa
30 Mar 2016, 16:19
Charset encode utf-8 => iso-8859-1

Last post by srenon « 30 Mar 2016, 09:07

by srenon » 30 Mar 2016, 09:07

0 Replies

841 Views

Last post by srenon
30 Mar 2016, 09:07

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